English
★★★★★
based on 10774 reviews published
Summary of reviews
The online store is recognized for its exceptional product quality, with many customers highlighting the performance and durability of items such as sensitive detectors and alarms. Fast delivery is a consistent theme, with numerous reviews praising the prompt shipping, often within 48 to 72 hours, ensuring that orders arrive quickly and well-packaged. Customers frequently mention the high level of customer service, noting the professionalism and responsiveness of the staff who provide valuable advice and support throughout the purchasing process.
Latest customer reviews
Speed of dispatch, good quality material, availability to answer questions.
In terms of the order and delivery, it's very good, but the wireless doorbell system turned out to be defective and its operation intermittent. On my side, I had diagnosed that the magnetic contact was the cause but the technician from Ultra Secure requested the complete return of the system for testing and after a few days sent me back the whole thing claiming that he had not noticed anything abnormal. Of course, I reassembled the whole thing and after only 1 day the failure reappeared. The technician again asked me to return the contact alone and sent me a new one, since then the doorbell works without any problems. The complete kit cost about 100 €, I find that from my first request ULTRA SECURE should have sent me a new kit which would have saved me several disassemblies and numerous steps.
Good quality/price ratio material, a problem with one element quickly resolved by effective and responsive technical support.
This alarm is very effective and easy to set up for me, it's in a camper van
Ordered and delivered quickly. Product conforms
Okokok
Speed in everything
OK but points to improve for it to be perfect. Reliability of the equipment to be seen over time (some doubts). Power of the indoor and outdoor sirens too weak. Outdoor siren pressed against the support (wall) and therefore the sound is muffled. Fragile mounting brackets
Impeccable service, good product, I recommend
Everything is as expected and announced. The product is completely satisfactory.
Fast shipping and in accordance with the order
Good product that meets expectations with documentation in French.
Delivery ok and product compliant.
Nothing to say, installation very easy to carry out. Small autonomous and effective alarm!!!
Material conforms to the description, installed easily for a month, everything is fine
Order received quickly Very good products
I am very satisfied with Securite Marche and its products The advisors are responsive and attentive
Efficient and fast customer service!
I am satisfied with the products. I was impressed that they reach up to 600 meters.
Nothing to report, fast
Very fast and tracking of products, my initial order being older.
No problem, delivery as expected, I recommend this site, very professional and attentive, best regards
Fast delivery, impeccable material and very efficient online service
Ease of ordering, top customer service to optimize the order and take only what is necessary at the best price thanks to the packs
Very good except that I don't see the spare parts for example ordering only a detector or receiver alone
Nothing to say: very fast shipping, product conforms to the description and very good advice from the staff
Delivery on time for a product that I have appreciated for a few years.
Serious site. The advisor is perfect. Received my products on time. I highly recommend
Very good contact with the salesperson who advised me very well to adapt my equipment order. The cameras are in place and it works great.
Nothing to report
Highly recommended Following a very effective and customer-friendly after-sales issue. Go for it, they are serious.
Good ringtone and within reach on its keychain
Fast and reliable, I recommend!
Order received quickly. Excellent service. Good product.
I received the product well, it was compliant and quick, but the order was for my parents and I received it at my home. By paying via PayPal, my PayPal address replaced the one I had indicated. I realized this immediately. I informed customer service on the site (urgent case) and received no response. I was therefore forced to pay shipping fees (in addition to those already paid on the site and quite expensive) to forward the package. I then contacted customer service again and still received no response.
Products very well packaged. They are of good quality and easy to install. I am delighted with my order
The product did not exactly meet my expectations
Excellent They are attentive to our needs and always available by phone Congratulations
Good reception but the information on the products could be more precise, which in my opinion would have avoided me some rather unpleasant surprises I am not very unhappy, but I think my experience could have been much better
Perfect