9.6/10
★★★★★
based on 10466 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect advisor by phone very available, quick and welcoming quick response, no endless answering machines! effective, quick and personalized advice You feel very well taken care of. I recommend! I recommend

User icon
Acheteur Vérifié
purchased on 10/11/2021
Translated review
5 /5
★★★★★

Excellent service and quick delivery

User icon
Verified Buyer
purchased on 18/04/2022
5 /5
★★★★★

Second order and still as serious and the customer service is attentive to our questions thank you to the whole team

User icon
Acheteur Vérifié
purchased on 04/04/2022
Translated review
5 /5
★★★★★

Great site and easy to use. Order turned up really quickly and the solar wireless motion sensor works great. Really pleased with the service and definitely recommend.

User icon
Verified Buyer
purchased on 11/04/2022
5 /5
★★★★★

Website easy to navigate, delivery arrived within the allotted time. Unfortunately the item was too big and had to return it. Excellent customer service, same day return email on how to return item and refunded in four days.

User icon
Verified Buyer
purchased on 11/04/2022
5 /5
★★★★★

Equipment delivered within the indicated timeframe, and very good service for having requested information by phone about the installation I purchased. I recommend

User icon
Acheteur Vérifié
purchased on 26/03/2022
Translated review
5 /5
★★★★★

Excellent customer service and support. You can actually speak with someone which is a very refreshing change!! Thank you

User icon
Verified Buyer
purchased on 13/04/2022
5 /5
★★★★★

Equipment as described, fast delivery perfect

User icon
Acheteur Vérifié
purchased on 04/04/2022
Translated review
5 /5
★★★★★

Customer service very available. Fast delivery time

User icon
Acheteur Vérifié
purchased on 04/04/2022
Translated review
5 /5
★★★★★

Compliant with my purchase

User icon
Acheteur Vérifié
purchased on 30/03/2022
Translated review
5 /5
★★★★★

Very good always polite and patient good information thank you

User icon
Acheteur Vérifié
purchased on 30/03/2022
Translated review
4 /5
★★★★☆

Perfect

User icon
Acheteur Vérifié
purchased on 06/04/2022
Translated review
3 /5
★★★☆☆

Very satisfied however remote control connection problem with the accessories had difficulty connecting with the others, I hope this one lasts longer. But I recommend to all those very satisfied alarm system connected to my mobile.

User icon
Acheteur Vérifié
purchased on 05/04/2022
Translated review
Answer from Ultra Secure (ultrasecuredirect.com)
Hello, Your alarm dating from 2018, it is true that the remote control may have suffered blows (keys, coins, etc.) that can deteriorate it. After a few years of use, the other explanation that could make sense following your detail "connection problem" is simply a dead battery. Had you tried to replace it? Remaining at your service if necessary. Best regards, Christopher / securitemarche.fr
3 /5
★★★☆☆

Very satisfied however remote control connection problem with the accessories had difficulty connecting with the others, I hope this one lasts longer. But I recommend to all those very satisfied alarm system connected to my mobile.

User icon
Acheteur Vérifié
purchased on 05/04/2022
Translated review
Answer from Ultra Secure (ultrasecuredirect.com)
Hello,
No, precisely the remote control I put in a pocket of my jacket without anything with it is at the level of pressing the close or deactivate button the red light blinks from time to time I have changed the batteries several times, already a hassle it is better than the first model, otherwise overall I am very satisfied with my purchases. I hope this one will last and work.
Sincerely Mr G,L
5 /5
★★★★★

Very practical and easy to use

User icon
Acheteur Vérifié
purchased on 28/03/2022
Translated review
5 /5
★★★★★

Nothing to say I received the goods wish

User icon
Acheteur Vérifié
purchased on 06/04/2022
Translated review
5 /5
★★★★★

High-performance product, corresponding to my expectations.

User icon
Acheteur Vérifié
purchased on 03/04/2022
Translated review
5 /5
★★★★★

Absolutely spot on

User icon
Verified Buyer
purchased on 11/04/2022
5 /5
★★★★★

Very good

User icon
Acheteur Vérifié
purchased on 24/03/2022
Translated review
5 /5
★★★★★

Fast delivery and very good welcome and service.

User icon
Acheteur Vérifié
purchased on 29/03/2022
Translated review
5 /5
★★★★★

Good advice, delivery almost compliant, I recommend

User icon
Acheteur Vérifié
purchased on 30/03/2022
Translated review
5 /5
★★★★★

Nothing to report

User icon
Acheteur Vérifié
purchased on 29/03/2022
Translated review
5 /5
★★★★★

Very good telephone reception, attentive to the customer whatever the interlocutor. Address to recommend

User icon
Acheteur Vérifié
purchased on 04/04/2022
Translated review
5 /5
★★★★★

Good product compliant with my expectations

User icon
Acheteur Vérifié
purchased on 28/03/2022
Translated review
5 /5
★★★★★

Fast delivery, ultra-efficient system, well done

User icon
Acheteur Vérifié
purchased on 05/04/2022
Translated review
5 /5
★★★★★

Very good, both in terms of the order, simple and quick, and the equipment that works well

User icon
Acheteur Vérifié
purchased on 27/03/2022
Translated review
5 /5
★★★★★

Very good.

User icon
Acheteur Vérifié
purchased on 07/04/2022
Translated review
5 /5
★★★★★

Fast and commercial

User icon
Acheteur Vérifié
purchased on 28/03/2022
Translated review
5 /5
★★★★★

Very happy with the quality of the products.

User icon
Verified Buyer
purchased on 11/04/2022
4 /5
★★★★☆

PRODUCT COMPLIES WITH WHAT I WANTED

User icon
Acheteur Vérifié
purchased on 31/03/2022
Translated review
4 /5
★★★★☆

Very efficient service and quick delivery. For the price of the product, to me the quality appears slightly disappointing. It does work ok though and that's what matters. Time will tell if the outdoor sensors remain watertight.

User icon
Verified Buyer
purchased on 10/04/2022
5 /5
★★★★★

Quick.

User icon
Verified Buyer
purchased on 11/04/2022
5 /5
★★★★★

Excellent company providing good quality goods at an affordable price.

User icon
Verified Buyer
purchased on 10/04/2022
5 /5
★★★★★

Excellent customer service! Stuart in particular was very helpful in contacting me to verify the type of security key that I required. Posted out to me straight away & all fitted perfectly. Thank you Stuart I would recommend using this company, no worries there.

User icon
Verified Buyer
purchased on 10/04/2022
2 /5
★★☆☆☆

Very poor instructions on web site about the use of sim card

User icon
Verified Buyer
purchased on 07/04/2022
Answer from Ultra Secure (ultrasecuredirect.com)
Dear Sir Thank you for the review, having checked your order we notice that you ordered without adding a SIM Card, there are three options when adding to cart, 1) No SIM Card, 2) 20 Plan SIM Card, 3) 50 Plan SIM Card. We are sorry you did not see this or the information within the text content about choosing a SIM Card, we would welcome your opinion of what extra information you would advise we could do to prevent other customers overlooking the fact. We could default the listing to add a SIM Card but we feel this would be unfair to customers wanting to supply their own. Your advice is welcome, we look forward to your reply Regards Mark
5 /5
★★★★★

The delivery was super fast. Great material as I have distance between the sensor and the reception point. Thank you.

User icon
Acheteur Vérifié
purchased on 29/01/2022
Translated review
5 /5
★★★★★

We've been using Ultrasecure for ages and wouldn't use anyone else. All perfect and delivered on time, safely

User icon
Verified Buyer
purchased on 07/04/2022
5 /5
★★★★★

A bit surprised by the small size of the solar siren. Kit not yet installed, but I have no doubt about its effectiveness.

User icon
Acheteur Vérifié
purchased on 04/04/2022
Translated review
5 /5
★★★★★

Hello, very good material and delivered on time. I recommend

User icon
Acheteur Vérifié
purchased on 05/04/2022
Translated review
5 /5
★★★★★

Very good

User icon
Acheteur Vérifié
purchased on 30/03/2022
Translated review