★★★★★
based on 10256 reviews published
Latest customer reviews
Effective, precise responses after clearly defining the need.
I dealt with real technicians... Specialists. I can only recommend this company and well done for the service.
Contact with the teams allowed me to confirm my purchase. Package arrived quickly. Everything was perfect.
The product is sometimes light. The advice is clear and very effective. Moreover, the welcome is very friendly. I have a component that has a random issue that no one knows how to fix. I've learned to deal with it. The rest of the system is precise and very responsive. Overall, I recommend.
Serious and responsive company. The material works very well for the price. A small problem with a siren covered by the warranty without any difficulty. Site to recommend.
Qualified staff who know their clients. I needed after-sales service. No problem, they are attentive and available. No problem reaching them. I will continue to buy my material from this supplier and recommend it without reservation.
Very good service, very responsive company, good quality/price ratio. Good functioning. Two technical remarks: 1) The system does not signal that an opening is open when you want to set the alarm. You can therefore set the alarm while a door or window is open. 2) The system signals by SMS to the person who gave the 'armed or disarmed' order, but only to the person who performed the action. If two people have access to the alarm (common in a couple), the other does not know the state of the alarm. Would it be possible for the system to send an SMS to two or more phones of the action that has just been taken?
I am very satisfied with my order. Good listening at the start, speed. I recommend this site.
Great delivery great back up service. Great product which works well
Good product and good after-sales service.
I would like to particularly thank the person who was able to provide me with the correct information over the phone, which reassured me in my choice. Regarding the navigation on the site, it is good, the delivery of products is also quick and efficient. I recommend this site, moreover the products work very well without malfunction.
Great!
Nothing to say, order is compliant and perfect...
Perfect, as always
Good but does not ring when the weather is overcast
Good product, easy to install, great
Impeccable site, and the rest is the same. The customer service is wonderful. Nothing to complain about except that I really recommend this site, truly serious.
Request taken seriously. Product meets expectations. OK
Mail follows
The website was clear. I was interested because the company says the alarms are UK Police approved. Delivery was very fast and very well packed. The only slight disappointment was the colour selecton of the Screaming Voice personal alarms. They come in 5 colours, I ordered 6 of them but three colours were the same and one was doubled. A little irritation and no explanation, although one assumes the other colours were not available. Have not yet tried the alarms as they are stocking fillers so won't know until Christmas day !!
Nothing to report, everything is perfect
Excellent welcome
Nothing to report
Product, service, speed top-notch, it’s really serious
Very good
Alarm was shipped very promptly. Unfortunately, DPDs delivery was very poor resulting in lots of wasted time. Ultrasecure were very helpful and contacted DPD on my behalf albeit with limited effect. The alarm seems to be OK although the siren claims to be 130dB which you would expect to be literally painfully loud. When the siren sounds inside the vehicle, it does not seem loud at all - it would not be audible from my house about 25 metres away. However, the second siren situated in the house does make sufficient noise.
Very good advice - good delivery - good functioning of the material
Great product and excellent service. I initially had a problem with the battery backplate which UltraDirect sorted for me extremely quickly. Recommended
Valuable products, excellent pre and post-sales service. A company to recommend.
Professional and quick
Very fast delivery
Product meets expectations. Delivery nothing to report
Very good advice over the phone
Everything is satisfactory....except the premises!
Good
Responsiveness and informed advice
Good quality products and reliable as well as the relationship with the team! I recommend.
Available and very good advice. Thank you
Perfect
Good advice and easily and effectively answer our questions with good products.