Reviews Ultra Secure (ultrasecuredirect.com)

With a reservation about the courier who, unusually, were not up to the mark.

Used products for many years.always brilliant customer service.

This excellent site is my first choice for drive alerts. Great products, easy to navigate site and rapid delivery

Motion sensor and additional siren easy to install. Future battery replacement needs to be done in situ so care will be required in not dropping the screw that retains each part to its backing plate. Remote control differs from that depicted in the instruction manual, but not a problem since synchronising the remote control to the motion sensor and the siren is simple.

Good product and speedy delivery

Fast delivery good product

I purchased an electronic door lock from Ultrasecuredirect. I had a few questions prior to purchase. I called them and spoke with one of their technical guys, who was extremely knowledgeable and gave me the answers to my questions. I purchased the product, fitted it and it works perfectly for my requirements. Excellent service and very fast delivery. Thanks guys, it was a pleasure doing business with you.

Excellent service

Products arrived extremely promptly and were just as advertised

Very helpful and friendly staff

Great pre-sales support on the phone. Haven't installed as yet, but product looks to be well made and robust.

Excellent product, with an installed SIM, this can call your phone if someone enters your property,… no-brainer!

Very good

Excellent service.

I had bought an intercom, external aerial and call unit from them before. Upon needing a second caller handset, I couldn't find it on their web-site, so I rang them and was directed to the correct unit immediately, which arrived the following day. Great service.

Product arrived in good condition and on time

Excellent service

Excellent product, would definitely use again..prompt service as well.

More than satisfied with the delivery and customer services

Helpful company and good advice/phone support.

Great service and very helpful.

Helpfull. Knowledgable. To the point. Quick. Easy. I keep coming back. What more do I need to say?

The order was packaged and out for delivery the same day it was ordered and arrived securely within 24 hours. The products are robust and will last a life time.

Reall good Communication very helpful

Love the product and they seem to work and delivered quickly as well

Poor and misleading product installation instructions for Ultrasecure 800 Long Range Gate Bell. However, telephone query to sort issue out.

Excellent service and quality product.

Very efficient in dealing with my request and supplying my new battery

Rrasonable

My items were out of stock but I was contacted and offered alternatives at the same price. Arrived the next day. Great service.

I originally bought a BT PIR & Remote Control Alarm System (Non-GSM) with a remote alarm and external solar alarm for my shed 3 years ago. after the annual battery change the PIR refused to set, it paired with the remote but would not switch on or off. I ordered a replacement item which was delivered to a UK address in very quick time. I have yet to install the replacement as I live in Italy and have yet to receive it from my intermediary. I do like the products, the alarms are easy to install, loud and, up until recently, all parts have functioned correctly when required. My only criticism are the costs on the EU site, these are disproportionately high, considering the recent exchange rates, and the postage and packaging charges are excessively high.

Equipment of good quality, well packaged and accompanied by clear instructions. Currently working well.

Everything was good

Excellent as always!

Great service, fast delivery. Technical assistance buy phone or email. Have used a couple times. Recommended.

Excellent service with prompt delivery.

REALLY PLEASED ALL ROUND. THANK YOU SO MUCH,

Was a little smaller than I anticipated . However a good product all round

Everything conforms to the order and everything works.

Great product from a professional and helpful company.Always on hand to provide help and advice throughout their range of security and safety equipment.