Reviews Ultra Secure (ultrasecuredirect.com)

Ordered one day arrived next day 9.30 can't get better service than that will use them again

Quick delivery easy purchase from website . Not fitted yet but product used before and was perfect for eas of use

It's difficult to decide which system to go for as the choice can be overwhelming, but when receiving my order, I was very satisfied with it and despite having some queries, the technical support line was very helpful in resolving them. If I had any criticism, it would refer to the User Manual, where I, as a complete CCTV novice, would prefer to have an explanation what a Load Default or Scan Mode Period is

Finding what I needed was easy and straightforward as was placing the order. Delivery was quick.

This is my second Alarm System that was brought from Ultra Secure Direct, and I am over the moon with it. Great technical help and the alarm works like a treat. Thank you guys once again.

I received a faulty unit, called them up, excellent no nonsense approach, new unit sent out immediately, I cannot recommend this company enough.

Clear pricing, delivered on time, works better than my previous alarm.

Very quick delivery, top seller.

This item was easy to find on the website and once ordered arrived promptly. The nice finishing touch was that the alarm had been pre-programmed before dispatch allowing for a quick installation, well done.

Somewhat pricey for what it is. Resisted paying £5 for a cctv sticker as that is just extortionate.

Hi very pleased with delivery, product was excellent. Does the job it was designed for. Just what I needed. Thank you.

Great service and very helpful.

Ought from here before, the staff and company cannot do enough for you, the sales and after sales are ther for you.

Straight forward purchase, hassle free.

I recently purchased a panic button alarm KP9 GSM product from Ultra Secure. I am very happy with the product and customer service.

A query was answered via email on a sunday afternoon, and a further query promptly answered using the techline. Excellent.

Great product and excellent customer service. Have had to ask them for help and each time so helpful and patient with me, Cannot rate then highly enough/

Arrived on time and was bigger and heavier than I expected so well pleased

Delivery was very prompt. Save for the fact necessary batteries were missing (those batteries sent the following day after I informed Ultra Secure of same) the product was easy to programme and install and so far is working well. Though I DO NOT accept General Terms and Conditions of Verified Reviews - whatever and whoever they are.

Ordering was straightforward, the delivery was prompt and, so far, the long range bell is working fine. But the instructions were woeful and the description of the receiver unit on the web-site was rather sketchy, so it is less capable than I had assumed. Subsequent email service to provide instructions was good but they should have been come with the product.

Product was exactly what we needed and as described. It was good value and arrived promptly. Great service.

The item itself was perfect, just as described. Better it arrived within 24hrs.

Great customer service fast delivery

Excellent company to deal with

Delivery is excellent, despite concerns about returns the company refunded my original costs excluding return postage and the only problem I had was with the quality of the goods. Some parts of a system did not work, others were poorly described and did not function as described and external units were of such poor manufacture that they would not have survived in the environment for which they were destined. Sad that what is a good company is dealing in such poor quality merchandise.

Item easy to order, arrived quicker than expected.

Brilliant service order delivered when stated three locks one key super

Quick service, promptly delivered.

Easy to order and quick delivery but thought price of item ordered to be a bit high but couldnt find a simular product elsewhere

Easy to set up account ' Fast delivery service and quality merchandise

Works well easy to set up

The tracker I bought is excellent and fulfils all of the functions I could wish for. My only criticism would be towards the sensitivity of the fall alarm. There are 6 levels and even at the least sensitive it will often activate the alarm at what can be a brush or moderately heavy steps.

A very good selection of products available and the order process was easy. Thereafter communication was excellent and so was delivery. I would use again without question

No problems found, easy menu to navigate. I would classify the experience as first class.

Goods arrived quickly.Technical questions answed promptlt

I cannot praise this firm enough. Good products, good prices and quick delivery and their customer service second to none. Thoroughly recommend everyone considers buying from them.

Very good, delivery good , have not put them up yet so can't comment yet. The delivery was good came back as I was out with grandchildren. Thanks ??

Excellent product, very sturdy and secure. Purchased 2 other posts from elsewhere and returned them as they were quite thin and flimsy. These are by far a superior product. Will be purchasing another for my next door neighbour.

Very quick delivery, better than expected. good quality.

Easy to find on your site. Easy to order and arrived in well packed good condition very speedily and is now installed for a council who are very happy with the appearance and being able to keep unwanted people off land they control access to. Thankyou for your speedy response to my order