9.6/10
★★★★★
based on 10677 reviews published

Latest customer reviews

5 /5
★★★★★

I found the site following a google search and was impressed with the variety of security posts available. Prices were competitive and there was sufficient information available to help me make my choice. there was also links to You tube videos. Delivery was excellent and followed up with a phone call from a member of staff. I also called the technical help line for advise which was very good.

User icon
Verified Buyer
purchased on 30/07/2021
5 /5
★★★★★

Ordered item after some enquiries with them, item arrived quickly and fitted and working perfectly

User icon
Verified Buyer
purchased on 04/08/2021
4 /5
★★★★☆

So far so good, a quality item was purchased at a reasonable price. Dispatch was quick and item was well packaged and arrived as promised. I haven't installed it yet as I need to get a SIM card, but on test it is looking like just what I needed to keep my valuables safe in the garage.

User icon
Verified Buyer
purchased on 01/08/2021
5 /5
★★★★★

Excellent product ,correct descripton delivered on thme and well packed

User icon
Verified Buyer
purchased on 28/07/2021
5 /5
★★★★★

Very quick and simple

User icon
Verified Buyer
purchased on 29/07/2021
5 /5
★★★★★

Ordered wireless alarm system. Delivered, and up and running in less than 24 hours. Will be expanding system over next couple of months.

User icon
Verified Buyer
purchased on 29/07/2021
5 /5
★★★★★

Good service and good product

User icon
Verified Buyer
purchased on 28/07/2021
5 /5
★★★★★

Fantastic product & great service. I bought a DA-600 Wireless Door Contact Chime and it was exactly as advertised: very easy installation and functions perfectly. The chime arrived quickly and I was kept updated on the delivery process throughout. Very happy and I would highly recommend.

User icon
Verified Buyer
purchased on 26/07/2021
5 /5
★★★★★

Delivery was in short order and the equipment assembled on scaffolding. after a brief call for some technical advice everything working as per expected. Certainly a cost effective way to protect property from thieves,

User icon
Verified Buyer
purchased on 26/07/2021
5 /5
★★★★★

Very quick order to delivery, good communication

User icon
Verified Buyer
purchased on 25/07/2021
5 /5
★★★★★

Navigation around the site was quite logical and of course you could use the find function easily probably giving a quicker result. Once I had decided on my requirements, ordering them was straightforward and easy. Delivery was exactly as advised and was within 24 hours. Obviously that depends on when within the week you order but I ordered Monday and received goods on Tuesday. I did contact them by 'phone to enquire whether stock was available and a second time to check on one of the bollards - it was marked quite deeply. There was no hesitation, they came to my residence to swap for a new one. Communication was always easy, they were quick to respond and made sure that I was entirely satisfied. A very positive experience and I am very happy to recommend them.

User icon
Verified Buyer
purchased on 26/07/2021
5 /5
★★★★★

Fantastic product , dispatched fast , well packed and delivered before estimated time , easy transaction will be doing business , with them again very soon.

User icon
Verified Buyer
purchased on 20/07/2021
5 /5
★★★★★

Very quick delivery

User icon
Verified Buyer
purchased on 20/07/2021
5 /5
★★★★★

Excellent Customer Service from placing the Order Online to Help with the System Setup over the Telephone.

User icon
Verified Buyer
purchased on 16/07/2021
5 /5
★★★★★

Very quick uptake on my order, plus quick delivery too, brilliant.

User icon
Verified Buyer
purchased on 17/07/2021
5 /5
★★★★★

Site clear and easy to use, seems comprehensive and gave the information needed

User icon
Verified Buyer
purchased on 19/07/2021
5 /5
★★★★★

Recently purchased alarms fo my scaffold company. Very pleased with the product and customer service. Technical department very helpfull with setting up.

User icon
Verified Buyer
purchased on 13/07/2021
1 /5
★☆☆☆☆

Too expensive for a small item especially the postage.

User icon
Verified Buyer
purchased on 14/07/2021
Answer from Ultra Secure (ultrasecuredirect.com)
Dear Sir
Thank you for the review, we are sorry you do not like the shipping charge of £4.95 for orders under £75, we have tried to make this as clear as possible on the website before purchasing. Our delivery costs are currently under constant strain from all suppliers (increasing in some cases weekly), due to all the issues caused by the Pandemic & Brexit. When these prices become more stable we will review to options.
Best Regards
Mark
5 /5
★★★★★

Great item and fast service, many thanks.

User icon
Verified Buyer
purchased on 14/07/2021
5 /5
★★★★★

Completely satisfied with the product.

User icon
Verified Buyer
purchased on 13/07/2021
5 /5
★★★★★

Very quick despatch. All items securely packed. Very good service.

User icon
Verified Buyer
purchased on 13/07/2021
5 /5
★★★★★

The equipment arrived as ordered in very good time. Seems to be an excellent product but unfortunately as it is for a holiday home in France I will not get the chance to install it for a couple of months. I will say, however, that I was recommended to you by a French friend who used your subsidiary in Nantes and having seen his set up I decided to do the same thing myself.

User icon
Verified Buyer
purchased on 10/07/2021
5 /5
★★★★★

Arrived on time ans as specified. Thank you

User icon
Verified Buyer
purchased on 11/07/2021
5 /5
★★★★★

Excellent service, product easy to install and works a treat

User icon
Verified Buyer
purchased on 08/07/2021
5 /5
★★★★★

I run a block of flats in Cambridge with the usual issues relating to pressures on parking spaces (potential commuter abuse of private spaces), and occasional visits by passers-by to dump large items in or by our bins. The solution was (dummy) CCTV and I found your website helpful, your products high-quality and competitively-priced, and your service prompt and efficient. Cameras now fitted and block security improved. In only hope none of theresidents asks to see the footage!

User icon
Verified Buyer
purchased on 08/07/2021
4 /5
★★★★☆

Order confirmation prompt. Delivery notification fir each item was timely and accurate. Goods all met my expectations.

User icon
Verified Buyer
purchased on 06/07/2021
5 /5
★★★★★

Simply perfect recommended to friends and family

User icon
Verified Buyer
purchased on 07/07/2021
5 /5
★★★★★

So far has performed well a few settings adjustments and it is doing a great job.

User icon
Verified Buyer
purchased on 05/07/2021
5 /5
★★★★★

Product exactly as described, plenty of info about delivery, arrived promptly. Would certainly order from them again.

User icon
Verified Buyer
purchased on 05/07/2021
5 /5
★★★★★

I ordered the GSM PIR alarm via Amazon fo next day over a week end and the roaming SIM direct both arrived as expected and easy to set up. The SIM registration is straight forward and everything was up and running quickly.

User icon
Verified Buyer
purchased on 02/07/2021
4 /5
★★★★☆

Order processing and delivery were excellent. Pleased with the quality and performance of the products ordered, however the fitting instructions manual is written in very poor English and is difficult to follow and understand.

User icon
Verified Buyer
purchased on 03/07/2021
5 /5
★★★★★

Helpful advice over the phone, ordering easy, delivery quick and well packed. Instructions easy to follow even for me. Products worked well. Will use again in the future.

User icon
Verified Buyer
purchased on 18/06/2021
5 /5
★★★★★

Delivery was quick and efficient will use again

User icon
Verified Buyer
purchased on 28/06/2021
2 /5
★★☆☆☆

I had a problem mounting the PRI in that with the rubber cover in place the adjustable ball joint could not be tightened sufficiently to lock the mounting. The PRI would always tilt to its lowest position. I telephoned your technical dept seeking advice and was informed that I needed to get a thicker piece of rubber to replace the friction rubber washer supplied and that this problem had not come to light before. I was quite aghast at this being expected to modify a new piece of equipment! I said that if the parts supplied were indeed defective then these should be replaced by correctly operating parts. The operative then agreed to supply new parts, however to date these have not been received meaning that it is impossible for the equipment to be properly installed. AN URGENT REPLY WOULD BE APPRECIATED CONCERNING THE SUPPLY OF THE DEFECTIVE MOUNTINGS

User icon
Verified Buyer
purchased on 28/06/2021
Answer from Ultra Secure (ultrasecuredirect.com)
Dear Mr Butler
We are sorry for your problem, I can confirm that replacement brackets were despatched to you on the day of your conversation with our technical staff, we are very sorry that the postal service appears to have let us down and were slow, we believe you have now received them, obviously please contact us if you have any further problems.
Once again our apologies for your inconvenience.
Best Regards
Mark
5 /5
★★★★★

Very good service. And quick delivery .

User icon
Verified Buyer
purchased on 28/06/2021
5 /5
★★★★★

Excellent pre-and post-purchase support to configure my system and speedy delivery. So far, the system is working well and reliably.

User icon
Verified Buyer
purchased on 28/06/2021
4 /5
★★★★☆

An excellent product and great support from customer care team to a couple of questions.

User icon
Verified Buyer
purchased on 25/06/2021
5 /5
★★★★★

Very good service post does its job.

User icon
Verified Buyer
purchased on 23/06/2021
5 /5
★★★★★

Very good product,Delivered promptly,Cannot fault,Excellent customer service,Would use again and reccomend..

User icon
Verified Buyer
purchased on 22/06/2021
5 /5
★★★★★

Ordering works the way you'd want it to. Communication clear and reassuring. Prompt delivery. Goods work as stated. This is how an online business should work. Well done.

User icon
Verified Buyer
purchased on 20/06/2021