★★★★★
based on 10256 reviews published
Latest customer reviews
Initially the items I wished to order were out of stock and I asked for advice about alternatives. The response was immediate and very helpful. In the end I waited for the item I had wanted to order to come back in stock. It was delivered to Aberdeenshire in less than 48 hours and everything worked perfectly upon installation and set up. First purchased from Ultra Secure Direct around 10-12 years ago and have been a repeat customer since then. Great company with great customer service. No hesitation in recommending them.
The company appears to be good, their website is informative and the item was received extremely quickly and was well packaged. The item I bought was a shed /garage alarm and it appears to work really well , yet I've only had it about a week. Slightly disappointed that it wasn't made by UltraSecure, but in China (as is the norm these days) The screw fittings supplied were not adequate for masonry mounting (probably ok for wood) and the small screw for the back plate, too long /tight for the job and I ended up stripping the head on it - Had to find another to resolve matters. Minor gripes though. On the current basis, I'd use UltaSecure again and/or recommend them.
Quality products & fast delivery, Highly recommend.
Just what we were looking for so drivers could speak to the upstairs office from inside the entrance
Really pleased with the panic alarm purchased for a preschool. Very easy to fit and all ready set up. Highly recommend this product and a good price with the added convenience of easily being able to purchase additional accessories.
Great service. Clearly a company trying to be the best at what they do. Came all ready programmed and batteries included. A quality feel to the product and we engineered.
Prompt, delivery and excellent customer service helped solve a problem we had with connectivity
Great and very prompt customer service.
EXCELLENT.... service. speedy delivery, good packaging, very happy :), would recommend ,,,,,
Very good site, precise information, easy search, the passage alert system I took is very effective and performs well at a distance, I recommend.
Great choice of security products, lots of flexible options, very competitive prices. What I like in particular is very detailed product descriptions, instructions and videos. Service is excellent. Fast delivery, got my order before estimated delivery time. Will surely shop again with UltraSecure direct. Many thanks
First positive point, the phone contact I had for information before purchase. I spoke with someone who took the time to give me clear and precise explanations. Fast shipping and the DA600+ system does its job perfectly as described. The chime is detected through stone walls, even in the basement in a cellar, which are extreme conditions, the sound is powerful enough and remains adjustable!
I ordered my Motorhome security post online it was free delivery and it was shipped and delivered very quickly, I have unpacked it and it looks very well made and the padlock supplied with it was also really chunky I feel my Motorhome will be safe at home. The builder should be installing it this week.
Second intercom we have bought and service is very good.
Excellent equipment does the job dispatched quickly
Quick delivery,well packaged and the equipment does what it's supposed to.
Great service and help line.
Very quick delivery and a good product.
Easy shopping experience and quick delivery. Items ordered and installed and work well
Pairing issues with kit. However this was operator error basically my fault and sorted quickly and very professionally over the internet and phone call. Highly recommend. Well done Ultra Secure Team.
Helpful guys and great service
Excellent, quick service. Super helpful on the phone. Recommended
Quick delivery, equipment works does the job required.
Very fast delivery.good choice of products, prices very fair. Very happy to recommend.
Promt delivery well made very happy with security posts
Great product and super fast delivery.
Good website, no problems.
Easy to find what I was looking for. A decent price and good communication from packing to delivery. Excellent shopping experience
I bought the Wireless Driveway Beam Alert with Pager Delivered quick. It is installed and work great. Instructions took a bit of rereading follow one step at a time and no problem. Setup using a piece of string between the beams worked great.
Well trusted with top quality priduct
Quick delivery excellent product. Thank you
Excellent product, delivered the day after being ordered!
Quality products that actually work as described. Good prices and excellent service.
Easy to navigate the site When I rang the store they could not do enough to help
Goos simple products we use all the time
An excellent company to deal with, good prices, rapid deliveries and rapid responses to queries.
Can't fault the service
Great product and support and extra fast despatch
Received alarm and associated items in 2 day of ordering. Batteries included so no need to buy/search for them. Easy to set up and register.
Good value and fast delivery good quality product