★★★★★
based on 10256 reviews published
Latest customer reviews
Super service from A to Z
Super!
Very good after-sales service
Well received my order happy with my purchase works very well
Great material, works despite obstacles, I recommend
Pros: Good value for money, fast shipping. Cons: Incomplete package, but efficient customer service, error fixed after a phone call. Missing accessory received within 8 days. Improve package verification before shipping.
Good customer service
Availability, efficiency, and friendliness are essential with this supplier. Well done????
Delivery as per order, good quality product meeting my expectations.
Everything is perfect, the material, the kindness, the information, the eventual follow-up (that was my case), the return of a material I had chosen poorly and its refund, highly recommended we finally have a wireless 'doorbell' with intercom that works despite the distance and trees, well done!
Fast and compliant delivery. Perfect customer service for assistance with setup. Recommended, attentive and available.
Good seller. Very responsive to information requests.
Image of a safe on the box. Not very discreet.
Hello, Third order on the UltraSecure site and always a perfect order/delivery process. The customer service is perfect and responsive, the relationship pleasant as well as the professionalism of the technicians, which are criteria and indicators of trust. I can only recommend the site for all its services and products. Best regards.
Impeccable service both technically and commercially. Attentive, available, and knowledgeable....I recommend.
Reliable site, the explanations and advice on the items are clear and complete, quick receipt of the package and in good condition. Very satisfied with the camera we purchased.
Very professional and followed up by the staff, I recommend.
Good product delivered fast and pre-configured. Could not ask former.
Good product,well packed and delivered on time. It is the second purchase and it will not be the last. Thanks.
Good fast service and delivery.
Excellent company to deal with. Next day delivery. Unfortunately post ordered was not suitable for my drive, spoke to Stewart who told me to return it, and quickly authorised a full refund. Ordered a different post, which again was sent on next day delivery.
The ultra pir was easy to set up and install...great piece of mind ..thanks
Super fast delivery - above and beyond expectation. Great product too.
Very good item with fast delivery. Thank you.
Does exactly what it says it will do. I bought BT alarms. They are easy to set up and easy to fit. When I couldn't find the extras I needed on the website I sent and email and got a response within hours pointing me at exactly what I needed. I purchased it and it arrived within 2 days. Excellent. Cant fault
Yjhthyjr
Next day delivery between Xmas & new year, v good, cheers
I needed a GSM alarm for my boat. Lots to choose from on the site and good value. I bought a two PIR system. Nice that I can set the GSM PIR to silent and the other sounds the alarm. Good distraction whilst the numbers are getting dialed. Set up easy... Even activating the SIM. One false alarm at 2am... But I've relocated the PIR and no problems since. Amazing value, clear set up, seems to work well. Very happy with these guys.
Equipment as described and delivered quickly, exactly what one should expect.
Was pleased with the prompt delivery of the alarm and was satisfied that the alarm was as loud as you would want it to be.
Would recommend to all my friends. Excellent after sales service.Have gone the extra mile for me. Brilliant service.
First class
Following a breakin at our premises and the attempted theft of a Caravan from our storage facility we made contact with Ultrasecure direct at visited them . Their advice regarding enhancing our site security by installing a Wifi Camera and Flood light combination was excellent . We made a second purchase of the same unit and have just purchased a third unit . We have been extremley pleased with all aspects of the service from the company and the performance of the equipment . More than happy to give a Five Star rating and would highly recomend the company . . **** ****** ******** ** *************** **** ****** *****
Easy to find, easy to order, easy to install and it works. Thank you!!
Excellent service, assistance and advice on the phone and delivery
Efficient and fast service
Product made cheap hinges held on by a couple of welds .....pound shop padlock supplied overall cheap product expensive to buy.....well d8ssapointed with customer service ....they wasn't interested in helping pay to send back .....avoid
We are sorry you had issues with the Post you purchased, our records show that when a call was made it was quickly established after a brief discussion that we had accidentally missed fitting the Shear Nut on the Hinge which made it vulnerable, it was agreed that we would send one to you that day which was done, it was during during Christmas therefore delivery may have been slightly delayed. We are not sure what the problem with the padlock is as we have sold thousands of these with many types of Posts, if it is faulty we can send you a replacement or different type if requested. We apologize for missing the shear nut and let us know if you want a replacement lock.
Best Regards
Mark
Bought a shed alarm after a few local thefts. It was simple to install and is ear piercingly loud. Just the job.
Very good product, very quick delivery.
Absolutely brilliant when I phoned to make my order. Couldn't be more helpful. When item arrived it was fully paired, and I just had to plug it in. Can't speak highly enough of your customer care, pricing, and delivery