9.6/10
★★★★★
based on 10256 reviews published

Latest customer reviews

5 /5
★★★★★

Fast delivery, top customer service always available, telephone assistance, everything is perfect, this is the sixth camera I am buying. Very good product for the price.

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Acheteur Vérifié
purchased on 06/07/2020
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5 /5
★★★★★

Available, very professional!

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Acheteur Vérifié
purchased on 07/07/2020
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5 /5
★★★★★

Quick and efficient response

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Verified Buyer
purchased on 21/09/2020
4 /5
★★★★☆

I find that handling the reception box is not practical as it requires two actions; press the blue button to take the line and then the red one to talk and be heard.

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Acheteur Vérifié
purchased on 05/06/2020
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5 /5
★★★★★

Great service. Greta products that you can `mix and match`. Easy to set up, worth every penny for the peace of mind.

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Verified Buyer
purchased on 21/08/2020
5 /5
★★★★★

My order arrived very quickly. It was easy to install, with clear instructions. It is thus far apparently working perfectly. It was bought to replace a similar product, made by the same company, and bought through the same outlet, which must now be over 15 years old. Although still working this had become a little temperamental. Hoping the replacement lasts as long! So far so good but the old one survived outside even The Beast from the East...fingers crossed then

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Verified Buyer
purchased on 16/09/2020
5 /5
★★★★★

VERY WELL INFORMED AND PERFECT FOR ITS USE.

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Acheteur Vérifié
purchased on 26/06/2020
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4 /5
★★★★☆

Good material, easy to install and effective.

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Acheteur Vérifié
purchased on 02/07/2020
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5 /5
★★★★★

Navigation on site very easy to follow, very fast delivery and brilliant customer service.

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Verified Buyer
purchased on 16/09/2020
5 /5
★★★★★

Perfect, additional detector alone to complete the device, a bit expensive I think.

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Acheteur Vérifié
purchased on 09/07/2020
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5 /5
★★★★★

Very responsive.

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Acheteur Vérifié
purchased on 30/06/2020
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5 /5
★★★★★

Superb products and free sales tech support is above and beyond why I expected. I have thick (80mm) doors and although the regular spindle worked OK, they were able to offer a better solution.

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Verified Buyer
purchased on 18/09/2020
4 /5
★★★★☆

Very good.

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Acheteur Vérifié
purchased on 03/07/2020
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5 /5
★★★★★

I am very satisfied with my purchase on this site. I found the navigation simple and easy and quickly found the presence detector I was interested in. Regarding the purchased product, I used it throughout the month of August, without any issues.

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Acheteur Vérifié
purchased on 01/07/2020
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5 /5
★★★★★

Very good, easy to install, I bought a card at 2€.

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Acheteur Vérifié
purchased on 08/07/2020
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5 /5
★★★★★

Very good product, too bad it is not well known.

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Acheteur Vérifié
purchased on 04/07/2020
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5 /5
★★★★★

Good informative site, easy to navigate and product arrived quickly. Excellent instructions and now installed and working perfectly.

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Verified Buyer
purchased on 16/09/2020
5 /5
★★★★★

GREAT SERVICE

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Verified Buyer
purchased on 14/09/2020
5 /5
★★★★★

Very good product.

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Acheteur Vérifié
purchased on 07/07/2020
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4 /5
★★★★☆

Good.

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Acheteur Vérifié
purchased on 05/07/2020
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5 /5
★★★★★

Everything was super professional, the welcome on the net and on the site Gil Aubert.

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Acheteur Vérifié
purchased on 02/07/2020
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3 /5
★★★☆☆

Batteries that I had to replace 8 days later. Captures in a very small area.

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Acheteur Vérifié
purchased on 15/06/2020
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for this inconvenience, which is obviously not normal. The supplied batteries are new (used only for commissioning and pairing your kit). A functioning of only eight days would represent a considerable number of continuous triggers, but did you do a lot of tests? It seems to me to be an unreachable level, even testing 24/7. It is possible that one of the supplied batteries was defective, it is rare but it can happen. Or, more likely, a defective siren? Keep us informed if this happens again and we will probably proceed with a warranty replacement. Regarding the range, you are probably talking about the remote control which unfortunately has a rather short range in this range, this information is indicated in the product sheet. Best regards, Christopher Ultra Secure France (securitemarche.fr)
5 /5
★★★★★

For an accessory order, I was treated like the main customer of securitemarche and well informed too, great!

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Acheteur Vérifié
purchased on 01/07/2020
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5 /5
★★★★★

Quality advice, speed of order, product in line with our expectations

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Acheteur Vérifié
purchased on 01/07/2020
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5 /5
★★★★★

Competent and attentive staff

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Acheteur Vérifié
purchased on 10/07/2020
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5 /5
★★★★★

Fast delivery, no issues, settings not so simple due to slight translation.

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Acheteur Vérifié
purchased on 03/07/2020
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5 /5
★★★★★

Excellent company, helpful and quick.

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Verified Buyer
purchased on 14/09/2020
5 /5
★★★★★

Excellent material and easy to use. Well done!

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Acheteur Vérifié
purchased on 30/06/2020
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5 /5
★★★★★

No problems, fast delivery

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Acheteur Vérifié
purchased on 10/07/2020
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5 /5
★★★★★

Satisfied, very good communication with the technical service, serious overall!

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Acheteur Vérifié
purchased on 06/07/2020
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5 /5
★★★★★

I was able to easily see the products that suited me on the site. Despite some doubts, I had to call the indicated number twice. Each time I was able to quickly reach a real person on the line and not one of those stupid robots. I got the information I needed after the representative took the time to listen to my question and understand my problem. The material was delivered quickly. Easy to implement, it performs its role perfectly. It has already warned me of a power outage and the movement of a gecko in the room. For the gecko, I could have done without it, but it shows that the material is sensitive and effective for a good quality-price ratio.

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Acheteur Vérifié
purchased on 01/07/2020
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 02/07/2020
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5 /5
★★★★★

Very good site and good products

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Acheteur Vérifié
purchased on 12/07/2020
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5 /5
★★★★★

Excellent products. The customer service by phone is very easily reachable and answered my questions very well for the installation of the alarm.

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Acheteur Vérifié
purchased on 08/07/2020
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5 /5
★★★★★

Very responsive and professional. Very good quality material. Easy to use.

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Acheteur Vérifié
purchased on 11/07/2020
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5 /5
★★★★★

Ok good

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Acheteur Vérifié
purchased on 01/07/2020
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4 /5
★★★★☆

The phone communication does not work

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Acheteur Vérifié
purchased on 03/06/2020
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for this problem, which is obviously not normal. Rest assured, the devices are tested before shipment and therefore there is no reason why it should not call you. From experience, here are the reasons why calls/SMS are generally not sent on this product: 1- SIM card PIN code not removed: this is mandatory 2- SIM card not activated: we invite you to test it in a phone and validate that it can call and send an SMS 3- Number(s) not configured in the device: please refer to the manual for this 4- Unexpected delay: during a trigger, the device must connect to the network to make calls and SMS, this can take more or less time depending on the installation location (count between 30 seconds and 3 minutes), during which it is of course necessary not to disarm the device with the remote control. Above all, do not hesitate to contact us by phone so that we can assist you, it is a shame to have this product and for it not to call you. Best regards, Christopher Ultra Secure France (securitemarche.fr)
5 /5
★★★★★

Product in line with our expectations. Simplicity of commissioning all after a problem-free delivery. After several months of use, everything is going very well.

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Acheteur Vérifié
purchased on 03/06/2020
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5 /5
★★★★★

Still have the alarm system to fit but all arrived quickly and as ordered. Fingers crossed!

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Verified Buyer
purchased on 14/09/2020
5 /5
★★★★★

The product does exactly as it says, as a VERY reasonable price. It connected to our electric gate seamlessly, although a working knowledge of electronics is useful. Note that it needs 12-24V DC to work - batteries are fine, but a PSU is better.

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Verified Buyer
purchased on 15/09/2020