9.6/10
★★★★★
based on 10468 reviews published

Latest customer reviews

4 /5
★★★★☆

Equipment as described and delivered quickly, exactly what one should expect.

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Verified Buyer
purchased on 27/12/2020
5 /5
★★★★★

Was pleased with the prompt delivery of the alarm and was satisfied that the alarm was as loud as you would want it to be.

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Verified Buyer
purchased on 25/12/2020
5 /5
★★★★★

Would recommend to all my friends. Excellent after sales service.Have gone the extra mile for me. Brilliant service.

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Verified Buyer
purchased on 27/12/2020
5 /5
★★★★★

First class

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Verified Buyer
purchased on 24/12/2020
5 /5
★★★★★

Following a breakin at our premises and the attempted theft of a Caravan from our storage facility we made contact with Ultrasecure direct at visited them . Their advice regarding enhancing our site security by installing a Wifi Camera and Flood light combination was excellent . We made a second purchase of the same unit and have just purchased a third unit . We have been extremley pleased with all aspects of the service from the company and the performance of the equipment . More than happy to give a Five Star rating and would highly recomend the company . . **** ****** ******** ** *************** **** ****** *****

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Verified Buyer
purchased on 24/12/2020
5 /5
★★★★★

Easy to find, easy to order, easy to install and it works. Thank you!!

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Verified Buyer
purchased on 18/12/2020
5 /5
★★★★★

Excellent service, assistance and advice on the phone and delivery

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Verified Buyer
purchased on 16/12/2020
5 /5
★★★★★

Efficient and fast service

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Verified Buyer
purchased on 21/12/2020
1 /5
★☆☆☆☆

Product made cheap hinges held on by a couple of welds .....pound shop padlock supplied overall cheap product expensive to buy.....well d8ssapointed with customer service ....they wasn't interested in helping pay to send back .....avoid

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Verified Buyer
purchased on 22/12/2020
Answer from Ultra Secure (ultrasecuredirect.com)
Dear Sirs
We are sorry you had issues with the Post you purchased, our records show that when a call was made it was quickly established after a brief discussion that we had accidentally missed fitting the Shear Nut on the Hinge which made it vulnerable, it was agreed that we would send one to you that day which was done, it was during during Christmas therefore delivery may have been slightly delayed. We are not sure what the problem with the padlock is as we have sold thousands of these with many types of Posts, if it is faulty we can send you a replacement or different type if requested. We apologize for missing the shear nut and let us know if you want a replacement lock.
Best Regards
Mark
5 /5
★★★★★

Bought a shed alarm after a few local thefts. It was simple to install and is ear piercingly loud. Just the job.

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Verified Buyer
purchased on 20/12/2020
5 /5
★★★★★

Very good product, very quick delivery.

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Verified Buyer
purchased on 18/12/2020
5 /5
★★★★★

Absolutely brilliant when I phoned to make my order. Couldn't be more helpful. When item arrived it was fully paired, and I just had to plug it in. Can't speak highly enough of your customer care, pricing, and delivery

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Verified Buyer
purchased on 15/12/2020
5 /5
★★★★★

Very helpful company, great service

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Verified Buyer
purchased on 15/12/2020
5 /5
★★★★★

Very good product and value for money. Excellent delivery

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Verified Buyer
purchased on 15/12/2020
5 /5
★★★★★

I was very impressed with the delivery in such quick time. Also the after sales service was impeccable, they answered my questions and helped me with a problem I had, thankyou

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Verified Buyer
purchased on 11/12/2020
5 /5
★★★★★

Excellent product and service, easy site to browse.

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Verified Buyer
purchased on 13/12/2020
5 /5
★★★★★

Brilliant product and service. Highly recommend

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Verified Buyer
purchased on 09/12/2020
5 /5
★★★★★

Very easy to order online and detailed information. Excellent delivery. Top customer service. Definitely recommended.

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Verified Buyer
purchased on 08/12/2020
5 /5
★★★★★

Brilliant service, Waiting for new catalogue .

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Verified Buyer
purchased on 11/12/2020
5 /5
★★★★★

Helpful on the phone and fast delivery. Not yet fitted the item so can't comment on the product.

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Verified Buyer
purchased on 11/12/2020
5 /5
★★★★★

Fantastic service all the way through service, and an even better piece of kit ! Thanks Alan Wilkinson, leeds

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Verified Buyer
purchased on 09/12/2020
Answer from Ultra Secure (ultrasecuredirect.com)
Hi Alan
Thank you for the review, we really do appreciate all customers taking their valuable time out to give a review, I am glad you were pleased
Have a good Christmas and Healthy New Year
Regards
Mark
5 /5
★★★★★

A good product, simple to install. One small issue that was easily resolved with a short phone call to technical support, who answered the call within five rings.

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Verified Buyer
purchased on 05/12/2020
5 /5
★★★★★

I bought a parking post for my mum because she had an attempted vehicle theft on her drive. It arrived well packaged and was easy to fit. Would highly recommend.

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Verified Buyer
purchased on 11/09/2020
4 /5
★★★★☆

Haven't used yet but arrived very quickly and website was easy to use.

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Verified Buyer
purchased on 05/12/2020
5 /5
★★★★★

Helpful on the phone, quick delivery, good products

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Verified Buyer
purchased on 05/12/2020
2 /5
★★☆☆☆

Unable to review my purchase because there was no protective PIR cover and I'm still waiting, not happy!

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Verified Buyer
purchased on 06/12/2020
Answer from Ultra Secure (ultrasecuredirect.com)
Dear Sir
I am very sorry we made a mistake on your original order but we did post a replacement hood out to you as soon as we were notified, this was despatched by Royal Mail on the 9th December. We would have expected it to arrive by now, but as we all know the complete parcel & delivery service is really struggling to cope with the huge increase in demand caused by Covid and Brexit. We will however post another one out to you, so hopefully one will arrive very soon. Once again we apologize for the oversight.
Regards
Mark
5 /5
★★★★★

Great prou, fast delivery

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Verified Buyer
purchased on 05/12/2020
5 /5
★★★★★

Fast delivery and exactly what I ordered. Great service.

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Verified Buyer
purchased on 04/12/2020
5 /5
★★★★★

Always get a speedy delivery and customer service always available for advice

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Verified Buyer
purchased on 03/12/2020
4 /5
★★★★☆

I liked the product. It was programmed for me in advance but for different zone - I bought sensor for leakage and the sensor was programmed for Entrance zone. The programming manual is quite confusing - generally programming is not user friendly enough. The SIM card compartment is proper only for old dimensions of SIM card and this created a problem for me to find out an old mobile phone in order to register the new bought SIM card. Anyhow, product worked perfectly during the tests, so I hope I can rely on it for the purpose it has been bought.

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Verified Buyer
purchased on 03/12/2020
5 /5
★★★★★

Fast delivery, early days but the system seems to work well.

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Verified Buyer
purchased on 30/11/2020
5 /5
★★★★★

Spot on, arrived in the post few days later, easy to set up, clear instructions, all working.

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Verified Buyer
purchased on 02/12/2020
5 /5
★★★★★

Excellent service thank you. Fast delivery

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Verified Buyer
purchased on 02/12/2020
5 /5
★★★★★

Excellent!

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Verified Buyer
purchased on 02/12/2020
5 /5
★★★★★

Good product, delivered very promptly. Instructions slightly out of date, but question answered immediately by phone. Thank you.

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Verified Buyer
purchased on 29/11/2020
5 /5
★★★★★

Quick dispatch everything was correct s few queries answered very competent by staff with no hassle will definitely use this company again Le

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Verified Buyer
purchased on 28/11/2020
5 /5
★★★★★

The product was sent very quickly after ordering, and was all that it said it was on the website.

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Verified Buyer
purchased on 30/11/2020
5 /5
★★★★★

First class service. Great product's & Reliable as always.

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Verified Buyer
purchased on 29/11/2020
5 /5
★★★★★

Delivered promptly and is exactly as advertised

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Verified Buyer
purchased on 23/11/2020
5 /5
★★★★★

Straight forward order and fast delivery.

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Verified Buyer
purchased on 26/11/2020