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A
Rating: 1 out of 5
Unfortunately the ringtone is too loud, I can't use it.
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
Summary of reviews
Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
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J
Rating: 5 out of 5
Perfect excellent communication
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A
Rating: 5 out of 5
Very professional, top-notch telephone reception. Products meet expectations. Thank you Philippe
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J
Rating: 5 out of 5
The equipment was assembled and worked immediately. It requires a bit of time and method to align the beams, but afterwards, the device is remarkably efficient. Rain, fog, nothing disturbs it. I am therefore extremely satisfied with my purchase, and I specify that I have no particular connection with the seller.
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P
Rating: 5 out of 5
Everything is in order and the telephone service for the setup is impeccable.
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P
Rating: 5 out of 5
Very good site. Very well packaged. Very professional in their information. The only downside....they forgot to code the I.R. detectors with the alarm system delivered.
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D
Rating: 5 out of 5
impeccable
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J
Rating: 5 out of 5
Good advice when choosing. Good support during installation. This is facilitated by a workshop setting of all components. Delivery as promised. Availability of contacts and friendliness. Recommendable company.
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S
Rating: 5 out of 5
Order delivered quickly to the relay point. Telephone service always so responsive to assist you.
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C
Rating: 5 out of 5
Good value for money. The entire remote control system works well,
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J
Rating: 5 out of 5
Material meets what is announced. Easy to install and set up, well-made instructions, I recommend. A small clarification, I didn't understand that the chimes can receive the signal from several detectors!
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H
Rating: 5 out of 5
I specify that the previous device lasted barely 2 years because it had a lot of water inside. I hope this one will last longer. Regards
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P
Rating: 3 out of 5
The solar motion detector models and owl chime receivers have changed since 2023. No information on this subject on the site. A small compatibility table with the old models would be welcome for those who are upgrading their installation or who want to replace one of the elements.
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D
Rating: 3 out of 5
Correct and fast delivery. However, I received the alarm bracelet apparently with very weak batteries, so I have to buy new batteries.
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P
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
The company recalled following a request for contact, advice, and clear information. The material was received quickly, pre-wired.
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J
Rating: 5 out of 5
Very good product Easy to install and it works End customer very satisfied
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A
Rating: 5 out of 5
Company attentive to its customers and available for any questions you may have.
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L
Rating: 5 out of 5
Very good telephone reception with all the necessary information to choose the equipment and to optimize the installation. Very fast shipping.
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C
Rating: 5 out of 5
Material meets expectations.
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C
Rating: 5 out of 5
Very good experience with this site; fast delivery and product as expected.
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R
Rating: 5 out of 5
good
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D
Rating: 5 out of 5
Very good I recommend careful and fast shipping
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D
Rating: 5 out of 5
Simply perfect
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J
Rating: 5 out of 5
I am satisfied
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S
Rating: 5 out of 5
No problem. Fast shipping
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V
Rating: 5 out of 5
Everything is OK
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M
Rating: 5 out of 5
Serious company, very attentive to its clients. To recommend.
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R
Rating: 5 out of 5
Material received quickly and technical support available and effective.
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G
Rating: 5 out of 5
RAS
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A
Rating: 5 out of 5
Alarm that perfectly meets my expectations. Ultra simple setup, works perfectly with its remote control.
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J
Rating: 5 out of 5
Thank you to the customer service who, in view of the problems encountered with the outdoor siren, proceeded to its replacement without difficulty.
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E
Rating: 5 out of 5
Ras
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G
Rating: 5 out of 5
Impeccable as usual
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Y
Rating: 5 out of 5
Product conforms, ease of installation since everything is programmed for shipping, just a downside, siren a bit weak, in my opinion, speed of shipping, and very attentive to their customers
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P
Rating: 5 out of 5
Fast delivery but not installed yet
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L
Rating: 5 out of 5
Hello, the equipment is of good quality, it meets my expectations for securing my camper van. However, I am still a bit puzzled about the installation and the configuration of the detectors; I will call customer service.
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C
Rating: 5 out of 5
top seller, contact by phone and provides information about your item
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B
Rating: 5 out of 5
very good commercial follow-up
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H
Rating: 5 out of 5
Quality item. Impeccable.
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