Reviews Ultra Secure (ultrasecuredirect.com)

Very pleased with the alarm works brilliant on my caravan, and the prompt delivery was excellent.

Excellent service from the team at ultra secure direct.The parking bollards are excellent quality and I will definitely be ordering from them again in the future.

Nice company to deal with, great products. Courier failed on delivery to site but rectified within a few days. I would definitely recommend Ultra Secure Direct & will use them again in the near future.

Great value and delivered within two days

Impeccable, nothing to say. Small downside, I find the remote control button too sensitive, it triggers too easily in my pocket.

Very professional and attentive to the customer. Fully satisfied

Hello, everything is perfectly in line with my order

Very good

The installation and setup is easy. However, the device does not call, it only sends an SMS. THE SOUND LEVEL OF THE ALARM DOES NOT MATCH 150 DECIBELS AS ANNOUNCED. (the level is below 90 decibels as the noise from my compressor covers that of the alarm)

The little contact I had with customer service went well, I would rather talk about the product, with which I would have a few suggestions to give, which I would have liked to find in its functionality. Like: more short ringtones, (only two or three notes), not having to go through all the different ringtones to find my favorite ringtone, because when you unplug the receiver from the socket, you tend to take it by the sides, and then you mess up the ringtone choice or the volume, as well as the symbol on the buttons which is tone on tone, you can't see it. Otherwise, it works quite well! Best regards

20/20 satisfaction with this site.

Very well advised

Very good advice, fast delivery and in accordance with the order, excellent reliable product and of good quality, easy to install

Wonderful customer service - so helpful and patient sorting out an unusual installation problem. These guys could teach some of the big brands a thing or two! Highly recommended.

Excellent & speedy

Top material, easy installation and fast delivery. Thank you

Very good product and good advice for installation.

Good description of the material on the site, good explanations from the technical advisors, material received quickly, immediate exchange following a small operating problem resolved quickly, in short, to be recommended for anyone who wants a simple and functional system to set up.

Professional and efficient welcome. The products work well.

Ordered material: ultracom 2 with 1 handset and antenna that works very well. A customer service with a non-premium number that responds quickly is quite rare these days. Superior audio quality to a wired intercom. I recommend this product. Best regards

Response provided and product very suitable for use

Very good site and very good products.

Complete description of the items, fast and compliant shipping

Hello, On the phone they respond courteously to your questions. Very professional response. If needed, I will buy from them again. Thank you

Good product overall. Too bad the batteries provided were already less than half their life... Nevertheless, to be recommended.

Very good site with top-notch after-sales service!

My parcel didn't arrive so I rang them and they resent another by express post. The address it was going to was in London on a red route and student housing. The delivery man could not have been more helpful when he rang on arrival at the house. Excellent service.

Excellent product, excellent delivery

Very well, Just avoid vibration detectors if you have old windows...

Order arrived promptly and was add described. The device works well and gives my wife a sense of security, knowing that she can contact me easily whenever she wants, wherever she is.

Good products and good service

Did all I asked an did it very quickly

Product arrived promptly and in good condition. I had a query about setup some weeks after installing and a call to the support line provided the information I required.

DEVICE MEETS MY EXPECTATIONS GOOD DESCRIPTIONS ON THE SITE I RECOMMEND

First class service rapid delivery and excellent product!

Very quick delivery, within 24 hours Always had a good experience with all orders.

Clear website, good ordering process and quick delivery. UltraSecure itself was fine and the PIR alarm product itself is reasonable but it annoyingly has tiny fixing screws one of which quickly deteriorated - luckily after a search in my garage I found a suitable screw although I had to cut it down in length. To be honest the screw thing with the alarm needs sorting out - it makes a relatively good product look cheap.

Great products,well priced easy to follow fitting instructions rapid delivery totally satisfied 10/10 thank you can sleep easy knowing my property is well protected to the standard required by my insurers ??

I ordered a KP9 alarm panel that was delivered promptly. It is a good product. What lets it down is the manual. It has been badly translated from Chinese. A lot of the commands are missing. It takes a lot of reading to get the full benefit out of the panel. Even trying to set it up I had to ring their help line. The help back up is good and they knew the answers to my question. It's a pity that Ultra Secure don't re-write the manual

In my opinion, Ultra Secure France is the reference for acquiring surveillance equipment. And the staff is very competent and available for all your questions. Don't change anything.....