★★★★★
based on 10468 reviews published
Latest customer reviews
Nice and easy, good service, would recommend all day long.
The experience was first class from start to finish. Next day delivery, competitive price and good product' Telescopic posts are now fitted, just need to get used to raising / locking them.
Very good and efficient service. The product was as advertised and arrived well packaged.
Excellent company and products, with excellent product support. I have a few products from Ultrasecure and they all work great - all at a remote hostile location.
Great service
GreT swift service & good product
Very prompt delivery. Looks like a very well made product, just what I need for when I'm out running alone. Thanks!
Easy to order and pay for, good communication and delivered the next day which is really great service.
Website idiot proof, order arrived before expected, product was set up + ready to use from the company which helped me enormously, I would not have been able to get it working without this help, product is quality, works perfect ,I is a real happy bunny...
Just purchased comprehensive system - delivery efficient and exactly on time - brilliant site - easy to explore - helpful telephone advice - questions answered instantly - all in all very friendly and efficient service! - Nothing to grumble about here - would strongly recommend
Good product and quick service. They took the trouble to phone me to make sure I was getting the best out of their kit.
Item came quickly and was as described
Excellent prompt service. Alarm was already pre- programmed ,and easy to fit.
Excellent service top quality alarm Thanks.??
Excellent. Customer service was fantastic. A few teething problems after initial set up were resolved quickly. Even getting responses by email on a Sunday Afternoon. They are very knowledgeable and helpful. The sensor is working great now. Thanks
These are the guys to deal with when you want security for your property. I ordered two PIR alarms for the workshop and garage and a siren for the house after getting advice from the company's staff. The items came already paired by Ultrasecure which saved a great deal of time and trouble. My only problem came when fixing the PIR's to the walls. A very small screw needs to be attached to the housing and this was difficult but thankfully it was the only problem. First test run was successful and the units have performed faultlessly ever since. I can only recommend Ultrasecuredirect for their products and first class service.
All good
Excellent quality, rapid delivery
The product I purchased was the 3G version of the auto dialller/sms alarm. The product was installed easily and was of a good quality material. It works fine and as yet I have not topped up buy have peace of mind knowing there is an alarm on my caravan. So far so good.
All good as usual. Have dealt with them for a number of years & always ok
Good product . manual could be a little better
Quality equipment and great after sales service
The equipment arrived earlier than expected and they had linked all the components to the remotes, so simply just a case of installing the kit where needed. Good price and great service.
Very helpful staff.
Item arrived next day, works as it should. If little darlings break in to garage again I will know before they get through the door, excellent piece of kit
Good quick service, plus ready paired, and fastened together, what a joy thank you
Delivered on time I'm a packaged well l and is well made and just a job
Excellent service. One of my ordered part was working. I phoned them, and they replaced it straight away. Guys you provided great customer service.
I have used this company before for some alarm equipment, response is good. However I recently ordered some sensors (PIR's) for the alarm. I received them and notice how annoying they are to put together as regards mounting to a wall. Rather than just clipping to a mini wall stand, you now have to open up the PIR, then annoyingly you have to remove the entire printed circuit board (PCB) to be able to drill a hole, to put a screw to mount it to the wall mount they supply ! You then have to carefully re-fit the PCB. Absolutely ridiculous to say the least. This is a very POOR DESIGN that they should not sell - all you need is a basic 'clip-in' stand that should already be mounted. A customer who pays nearly £20 for one PIR should not be expected to do this work! They -USD- should do it or buy a decent design in the first instance. All you need to do is make a simple error and the PCB could break when you remove / put it back, and of course they will say its 'your fault'. Not impressed and I purchased 5 of these PIR's that will take ages to install because of its very poor design.
Thank you for the review, I am sorry you do not like these PIR's, it is the first complaint we have had about them.
Please do not remove the boards in the PIR's for the installation, this is not required, all you need to do is drill a single hole in the plastic case below the board (where there is a recess in the case), you then feed the long screw through the adjustable mounting brackets, it is a very quick process. If you need any help please call us on 01604 589414, ext 2 or email us directly and we can email you photos if this helps.
I hope this helps
Regards
Mark
Good quality and very quick
Prompt and efficient service
Good range of products suited to the requirement. Helpful staff. Prompt delivery.
Great product. Efficient delivery. Excellent pre-order advice from suppliers. All round excellent service. Thoroughly recommended.
Thank you for taking the time out to do a review of Ultra Secure, much appreciated
Regards
Mark
Great service yet again from this company I have purchased several items from this company and those which did not suit were replaced with query.
Very satisfied with the product.Now i know instantly when someone has opened my front gate.
Absalutaly marvalous thank very much
Easy and straight forward from order to delivery
Arrived very quickly; good price and good product.
Excellent service from ordering to delivery
Very very helpful staff