English
★★★★★
based on 10678 reviews published
Latest customer reviews
Very attentive and good after-sales follow-up
Good product, easy to operate, perfectly fulfills its purpose, responsive and friendly staff, I recommend 🙂
Compliant with the order. The advice was wise!
Website to recommend for its seriousness and professionalism. Quality phone contact, competent advisor and very attentive.
No problem..
I bought a water / flood detector with GSM/3G notification. Reasonably priced and my pre-purchase questions were answered promptly. Goods were dispatched straight away and arrived on time. I would use again.
Nothing to report. I received my orders on time. I recommend UltraSecure online.
Very good material Very good customer service Easy and practical to install and use
Product conforms to my order and my needs
Very good site
You can easily detect the flashing red light of the system and it takes time for calls
If you want to hide this LED, we simply suggest a small piece of opaque tape, and that's it.
For the call delay, the normally observed time is 30 seconds to 1 minute 30 maximum, this is related to the nature of the product which runs on batteries (we have powered ranges that call in a few seconds if you prefer). If the call takes longer, it may be that the network is too weak where the device is installed, I invite you to try a different operator.
Remaining at your complete disposal if necessary.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
I bought 2 GSMs. 1 for the boat no problem 1 for the house and alarm -30% low batteries all tests have been done with customer service and still the same. What do we do now because the alarm is still on? It might be wise to make an exchange to validate the defect of the GSM.
Thank you for your quick response and processing. Upon receipt, I will set it up again and keep you informed.
Have a good day and see you soon
Eric lepelletier
I bought 2 GSMs. 1 for the boat no problem 1 for the house and alarm -30% low batteries all tests have been done with customer service and still the same. What do we do now because the alarm is still on? It might be wise to make an exchange to validate the defect of the GSM.
I see that the file is indeed in progress with the technician, and your return package is being processed today.
The malfunction has been confirmed and the product will be replaced.
We apologize for this inconvenience and hope that you will continue to trust our company.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
Fast delivery - well-packaged package -
Very satisfied with my order, fast delivery and securitemarche we can trust them 100% very serious
Thank you for the quick shipment....Our granddaughter who has to walk after getting off the bus appreciated it and took this alarm very seriously.....
Several orders, no problems and a refund request also without problems. Processing times a little long, but maybe the COVID effect. So satisfied.
EFFECTIVENESS SPEED GOOD QUALITY MATERIAL? EASY TO USE AND AFFORDABLE PRICE
Excellent. Very effective. Good material. Very good hotline
Top customer service
Welcome, products, delivery and customer service ...perfect.
Good products Excellent contacts Complete satisfaction
Very good service both commercial and technical
Clear and well-documented site
Very good
Easy to install and works very well
Perfect
Great material and great service and advice over the phone even for installing the camera and the application, they are present, great service, I absolutely recommend
Fast and efficient.
N/A
Great, good follow-up, fast delivery, happy with this purchase, Best regards
Fast delivery, product with a very interesting quality/price ratio.
An attentive listening to needs and a performing after-sales service.
Fast delivery and it works
Fast delivery, help with choice and wise technical advice. Very good relationship. I recommend this supplier.
Remote control weak range
Very good customer service, I recommend this company
Serious seller, compliant items, good communication, ultra-fast shipping. I recommend!!!
Very satisfied with my contacts over the phone for information and my order.
Early days, but so far the product is doing the job perfectly and was very easy to setup. will probably add to the system later.