★★★★★
based on 10256 reviews published
Latest customer reviews
Hello, perfect goods and nothing to say. However, I ordered with Mondial Relay and my order was placed on 3/07 and shipped by Vis express the same day, and I just received my order on 17/7: a bit too long of a delay. In my opinion, the goods came on foot and I will not use this carrier again. No real tracking, etc... Best regards, Serge 67 years old.
I was very satisfied with my first order placed last year, that's why I bought additional equipment. Easy to place an order and very fast delivery service. This supplier gave me total satisfaction. I recommend him for his seriousness and the reliability of his equipment.
Impressive detectors, malfunction of triggering on an insulating wall that reflects heat (canescele) when it is very hot and the external alarm box can only be activated if there are no obstacles, it is not worth the price paid if you can solve my problem!!!
Hello, Sorry for the inconveniences suffered. Unfortunately, I do not fully understand your message, I invite you to call us directly at 09 72 30 88 88 and we will be happy to help you resolve these issues. Best regards, Christopher Ultra Secure France (securitemarche.fr)
Nothing to report.
No issues, delivered on time and equipment works very well.
Delivery as expected. Very attentive, we can ask them questions without any problem. Friendly and provides advice for all requests. Perfect, very commercial, to recommend.
Put in the batteries, a turn of the screwdriver and it works great.
Easy search, delivery ok, careful packaging. Very good.
THIS APPLICATION IS PARTIALLY IN FRENCH, WHICH IS A SHAME BECAUSE WE ARE IN FRANCE AND THE LEAST THING WOULD BE TO TRANSLATE AS I HAVE NOT DONE THE SORBONE. On the other hand, the email system does not work and the technicians at La Boire are without response.
Sir, We provide you with answers and try to help you, I do not see how we are sending back the problem? - The translation of the application is not under our control, it is not OUR application, it is Reolink's... I suggest you give me the list of what you have noticed and we will also report these suggestions for improvements to Reolink, in order to give more weight to these missing translations. From our side, we have not found any missing translations, and no customer has ever reported this to us, so there shouldn't be much. Let's be a little indulgent, nowadays, an application translated at 99% is frankly already quite good... - The email settings are different for each operator, each provider, each server... what more do you want us to do? We are not going to contact your email provider to ask for the settings that are yours, including your password! We always try, as much as possible, to help our customers, we are actually very proud of that, our customers thank us every day. I think your demands are unfortunately beyond what we can meet. As with every order placed with us, you were also free to return for a refund within 30 days (we also make the effort to give you more time to set up your devices, the legislation being 14 days). Why not exercise this right, simply? Best regards, Christopher Ultra Secure France (securitemarche.fr)
Very high quality of service: I was able to easily and quickly benefit from the 30-day satisfaction guarantee or money back. Friendly and reassuring phone reception.
Great service and advice just the job
Ultra secure and ultra fast!
Perfect
No problem
Very good service
Easy to find and order what I wanted on the site. Fast delivery and Ikm very happy with the drive alert product
Regards
Mark
NO PROBLEM
Well, super satisfied with this doorbell, it works perfectly thanks to the collaborator of the company who informed me very very well and more the best, thank you, nothing to say, I recommend 200%
Item matching my expectations. Serious seller and very fast delivery.
Very good, impeccable service, careful and attentive. I recommend!
Very good, impeccable service, careful and attentive. I recommend!
Very good after-sales service, however I am disappointed with the quality of the alarm I bought, really low-end
I am truly sorry for this feeling.
This model has been quite well sold for years and we have rather positive feedback, but we understand that everyone can have their expectations.
Please do not hesitate to contact us so that we can discuss your needs with you, we can of course exchange your equipment since it does not meet your satisfaction.
However, you can also simply return it for a refund, you have 30 days for that.
Remaining at your service.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
Good technical support. The equipment meets my expectations. Easy to install. Fast delivery. Well done
Corresponds to what I wanted and works perfectly
Impeccable
A site at your service, fast shipping....top!
Excellent service Quick delivery Very helpful on phone when had a question
Excellent service, prompt delivery, very helpful customer service & advice
Very good, great service. I would recommend
Would have been 5 stars... excellent service excellent product, easy to install as long as you are a bit tec savvy. My only minor complaint is the door opening sensors, if you don't have flush fitting doors which most modern UPVC doors are not then the sensors will not fit, you have to make your own spacers which are not pretty or reliable, I would have paid extra for purpose built spacers to be included. I like the fact that I can add to my system if need be. But overall a very good product.
This garage alarm is excellent it was set up when it arrived, after installation it worked first time I can highly recommend them
Great company fast delivery prompt service and quality products
Just what I need to allow protection against potential leaks from hidden pipeWork.
Very pleased with the service I received, ordered a spare remote for my shed alarm from ultrasecuredirect.com on a Friday and I received it on the following Monday,Thank you for a first class service, from one happy customer.
Very fast delivery in a well packed box. Item appears to be working as per description.
Very impressed with the service from beginning to end.
Thank you for the kind words, we are pleased you are happy with our service
Kind Regards
Stu
Fantastic service from ordering to delivery
I received my order quickly and no issues what so ever