English 
A
Rating: 5 out of 5
Nothing to report. I received my orders on time.
I recommend UltraSecure online.
Translated reviews
I recommend UltraSecure online.
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
All reviews
A
Rating: 5 out of 5
Very good material
Very good customer service
Easy and practical to install and use
Translated reviews
Very good customer service
Easy and practical to install and use
A
Rating: 5 out of 5
Product conforms to my order and my needs
Translated reviews
A
Rating: 5 out of 5
Very good site
Translated reviews
A
Rating: 3 out of 5
You can easily detect the flashing red light of the system and it takes time for calls
Translated reviews
Response from Ultra Secure (ultrasecuredirect.com)
Hello,
If you want to hide this LED, we simply suggest a small piece of opaque tape, and that's it.
For the call delay, the normally observed time is 30 seconds to 1 minute 30 maximum, this is related to the nature of the product which runs on batteries (we have powered ranges that call in a few seconds if you prefer). If the call takes longer, it may be that the network is too weak where the device is installed, I invite you to try a different operator.
Remaining at your complete disposal if necessary.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
If you want to hide this LED, we simply suggest a small piece of opaque tape, and that's it.
For the call delay, the normally observed time is 30 seconds to 1 minute 30 maximum, this is related to the nature of the product which runs on batteries (we have powered ranges that call in a few seconds if you prefer). If the call takes longer, it may be that the network is too weak where the device is installed, I invite you to try a different operator.
Remaining at your complete disposal if necessary.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
A
Rating: 3 out of 5
I bought 2 GSMs. 1 for the boat no problem 1 for the house and alarm -30% low batteries all tests have been done with customer service and still the same. What do we do now because the alarm is still on? It might be wise to make an exchange to validate the defect of the GSM.
Translated reviews
Response from Ultra Secure (ultrasecuredirect.com)
Hello
Thank you for your quick response and processing. Upon receipt, I will set it up again and keep you informed.
Have a good day and see you soon
Eric lepelletier
Thank you for your quick response and processing. Upon receipt, I will set it up again and keep you informed.
Have a good day and see you soon
Eric lepelletier
A
Rating: 3 out of 5
I bought 2 GSMs. 1 for the boat no problem 1 for the house and alarm -30% low batteries all tests have been done with customer service and still the same. What do we do now because the alarm is still on? It might be wise to make an exchange to validate the defect of the GSM.
Translated reviews
Response from Ultra Secure (ultrasecuredirect.com)
Hello,
I see that the file is indeed in progress with the technician, and your return package is being processed today.
The malfunction has been confirmed and the product will be replaced.
We apologize for this inconvenience and hope that you will continue to trust our company.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
I see that the file is indeed in progress with the technician, and your return package is being processed today.
The malfunction has been confirmed and the product will be replaced.
We apologize for this inconvenience and hope that you will continue to trust our company.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
A
Rating: 5 out of 5
Fast delivery - well-packaged package -
Translated reviews
A
Rating: 5 out of 5
Very satisfied with my order, fast delivery and securitemarche we can trust them 100% very serious
Translated reviews
A
Rating: 5 out of 5
Thank you for the quick shipment....Our granddaughter who has to walk after getting off the bus appreciated it and took this alarm very seriously.....
Translated reviews
A
Rating: 4 out of 5
Several orders, no problems and a refund request also without problems. Processing times a little long, but maybe the COVID effect. So satisfied.
Translated reviews
A
Rating: 5 out of 5
EFFECTIVENESS SPEED GOOD QUALITY MATERIAL? EASY TO USE AND AFFORDABLE PRICE
Translated reviews
A
Rating: 5 out of 5
Excellent. Very effective. Good material. Very good hotline
Translated reviews
A
Rating: 5 out of 5
Top customer service
Translated reviews
A
Rating: 5 out of 5
Welcome, products, delivery and customer service ...perfect.
Translated reviews
A
Rating: 5 out of 5
Good products
Excellent contacts
Complete satisfaction
Translated reviews
Excellent contacts
Complete satisfaction
A
Rating: 5 out of 5
Very good service both commercial and technical
Translated reviews
A
Rating: 4 out of 5
Clear and well-documented site
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Easy to install and works very well
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Great material and great service and advice over the phone even for installing the camera and the application, they are present, great service, I absolutely recommend
Translated reviews
A
Rating: 5 out of 5
Fast and efficient.
Translated reviews
A
Rating: 5 out of 5
N/A
Translated reviews
A
Rating: 5 out of 5
Great, good follow-up, fast delivery, happy with this purchase, Best regards
Translated reviews
A
Rating: 5 out of 5
Fast delivery, product with a very interesting quality/price ratio.
Translated reviews
A
Rating: 5 out of 5
An attentive listening to needs and a performing after-sales service.
Translated reviews
A
Rating: 4 out of 5
Fast delivery and it works
Translated reviews
A
Rating: 5 out of 5
Fast delivery, help with choice and wise technical advice. Very good relationship. I recommend this supplier.
Translated reviews
A
Rating: 4 out of 5
remote control weak range
Translated reviews
A
Rating: 5 out of 5
Very good customer service, I recommend this company
Translated reviews
A
Rating: 5 out of 5
Serious seller, compliant items, good communication, ultra-fast shipping. I recommend!!!
Translated reviews
A
Rating: 5 out of 5
Very satisfied with my contacts over the phone for information and my order.
Translated reviews
V
Rating: 5 out of 5
Early days, but so far the product is doing the job perfectly and was very easy to setup. will probably add to the system later.
A
Rating: 5 out of 5
Very practical and efficient ??
Translated reviews
A
Rating: 5 out of 5
Well-made and clear site. Order arrived quickly. Product has a good quality/price ratio and does the job.
Translated reviews
A
Rating: 5 out of 5
perfect
Translated reviews
A
Rating: 5 out of 5
Very responsive and professional.
Translated reviews
V
Rating: 5 out of 5
Excellent service and super quick dispatch. Thank you
A
Rating: 5 out of 5
Order received and verified in perfect condition.
Translated reviews