★★★★★
based on 10468 reviews published
Latest customer reviews
I've been dealing with Ultra Secure for some years now. Never had any problems, I have also recommended to others too
Regards
Mark
The site, delivery info and arrival day all as promised. The product is as stated and works well. The instructions, however, require a microscope to read!
Brilliant products, delivery and service
Order and delivery were easy and prompt. My only criticism would be there are no printed instructions of how to install and how to operate the posts.
Great website and very quick delivery, highly recommended.
Excellent service. Goods promptly despatched, well packaged and no issues. What's not to like?
Was surpost to be delivered on monday , Finally got my item on Friday after ring your Preston depot up 3 times , you don't talk to your drivers very good
We are sorry you experienced a delay in this delivery, we use the nationwide courier DPD so the drivers are not actually working directly for us, we have investigated with DPD and found that they did try to deliver the Post three times before successfully making the delivery to you on the Friday. DPD make hundreds of deliveries for us every week, and the vast majority of these deliveries are done without any delays and problems, unfortunately for whatever reason with your delivery they experienced a problem.
We do apologize for the delay in the delivery and hope it did not inconvenience you too much.
Best Regards
Mark
Finding what I needed on the website was easy, delivery was very quick. Technical help with issues during setup were quickly explained and resolved. Would definitely recommend
Excellent service quick to arrive and a great product
They were easy to deal with and the delivery promise was met, I will use them again without question 10/10
I have had ultra secure pir and other associated products for around 3 + years . just replaced the remotes. Better design and great technical advice offered.
Excellent products and service
When I contacted Ultrasecure Direct via an e mail with a few questions about the goods I wanted to order I got a quick informative reply.
Excellent help and advice on wireless cameras I will be buying more
Been casually looking for a reliable, cost effective GSM Alarm system for small remote projects for sometime!! These products and the second to none support from this company are at a standard I believed had disappeared in the supplier market. Can't say enough positive things about them. These folks know how to grow a dependable business!!
Very helpful with good products. Only one minor problem. It would have helped if they had warned me about using a 3 SIM and "sold" the benefits of a roaming SIM to me during purchase if my auto-dialler alarm system. Unfortunately initially I discovered that with my spare 3 SIM, alerts were unreliable, often not arriving at all. I discussed this with USD and after being advised that that was the cause, I bought a roving SIM from them and the system now works fine.
Excellent good product and communication would use agat
Great products at competitive prices. plus fast delivery. the garage alarm system is fantastic and dials my mobile if an intruder gets in.
Remarkably speedy turnround.
Quick to respond to email enquiries, value for money product ( non GSM garage alarm). Only been installed for a few days but product is operating as described. Only slight issue concerns the plastic mounting swivel that allows sensor to be positioned, it feels a little loose, a stiffer swivel design would merit 5 stars. Delivered in 48 hours.
Excellent products, great advice and fast delivery...
Excellent products, great advice and fast delivery...
Excellent service
Excellent
Great gear, great price, speedy despatch and worked out of the box, will go back
Just what I wanted
Quick delivery, good technical helpline. Instructions for alarm (translated from Chinese presumably) truly appalling, but you don't really need them as the system is set up by Ultrasecure.
Excellent service & product
The product instructions are inadequate as well as the description There was no guarantee paper sent together with the product.Once the product is set up the operation is satisfactory. The product needs a discreet light indicator to show that is on or off .Packagine and delivery was excellent
Excellent service support and advice
Goods arrived next day exactly as specified along with good communication thought!
Easy to install, easy videos to follow, piece of mind when fitted
Excellent informed and helpful service and a great product, Very pleased
No problem ordering alarm first class well impressed
The was my first order with ultrasecuredirect.com and I was totally satisfied with the way the order was processed.
Excellent company, helpful advice and fast delivery.
Very helpful and friendly company to deal with answering my email questions. Leading me to place an order which arrived the next day. Will definitely use again in the future.
Thank you for taking the time out for the review, much appreciated
Regards
Mark
Excellent service and great customer care. Product is a good edition to our store in these post COVID19 times. We can now remotely control access to our store and manage customer traffic and help maintain social distancing. Well done
Thank you for taking the time out for the review, we do appreciate it
Kind Regards
Stuart
Next day easy checkout great gear
Great service. Have used this company three times.