UNAMITEA is consistently praised for reliable, fast shipping and careful packaging that protects products during delivery, with many orders arriving quickly and in excellent condition. Customers highlight the breadth and quality of the tea selection, noting authentic leaves, well-preserved teas, interesting samples, and a range of organic options that meet high expectations. The service is repeatedly described as impeccable and friendly, with easy ordering, thoughtful notes with orders, responsive support, and satisfaction across long-term customers. Overall, shoppers emphasize dependable product quality, prompt delivery, and strong, attentive customer service.
All reviews
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Denis B.
Rating: 4 out of 5
following a purchase from 11/10/2024
very fast delivery even if a little expensive for Belgium and very good products
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Response from UNAMITEA
Thank you very much for your positive review, Denis. We are delighted that you appreciated our fast delivery service and our quality products. We take note of your comment about delivery costs for Belgium and will do our best to find solutions to make our prices more affordable. As a reminder, postage and packing is €69 for Belgium. See you soon on UNAMITEA!
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Christopher G.
Rating: 5 out of 5
following a purchase from 08/10/2024
Very favorable
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Response from UNAMITEA
Thank you for your positive review of our UNAMITEA website. We are delighted that your experience with us has been so positive. See you soon on UNAMITEA! The UNAMI team
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Deborah L.
Rating: 5 out of 5
following a purchase from 03/10/2024
Easy to use website. Delicious tea. Friendly personal response by email as I had made an error for delivery. Problem resolved very quickly and tea received very quickly too. I recommend this company
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Guillaume S.
Rating: 5 out of 5
following a purchase from 27/09/2024
top service, good packaging
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website! We are delighted that you are satisfied with our service and that our packaging meets your expectations. It encourages us to continue to offer you quality service. We would also like to thank you for your 5/5 rating, which is a great encouragement for the whole team. See you soon on UNAMITEA! The UNAMI team
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SOPHIE V.
Rating: 5 out of 5
following a purchase from 05/10/2024
Perfect
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website! We are delighted that you are satisfied with our service. We will continue to do our best to meet your expectations and provide you with a pleasant experience. See you soon! The UNAMI team
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Stéphanie N.
Rating: 5 out of 5
following a purchase from 03/10/2024
Always fully satisfied 🙂
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Response from UNAMITEA
Thank you very much for your trust and loyalty, Stéphanie! We're delighted to know that you're still completely satisfied with our UNAMITEA site. It encourages us to continue to offer you quality service. We hope to see you soon! The UNAMI team
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CAROLE D.
Rating: 5 out of 5
following a purchase from 03/10/2024
Perfect!
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Response from UNAMITEA
Thank you very much for your positive feedback, we really appreciate it! We are delighted that your experience at UNAMITEA was a perfect one. Please do not hesitate to come back to us if you need any help or advice. We look forward to hearing from you. The UNAMI team
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Alexandre D.
Rating: 3 out of 5
following a purchase from 02/10/2024
Delivery times are not at all as advertised.
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maryse D.
Rating: 5 out of 5
following a purchase from 01/10/2024
well-packaged, quality products
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. We are delighted that our products are suitable for you and that they are well protected during delivery. Do not hesitate to come back to us if you need anything. We look forward to seeing you again on our site. The UNAMI team
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ALEXANDRA D.
Rating: 5 out of 5
following a purchase from 23/09/2024
Impeccable
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. We are delighted to hear that you had a great experience with us. Please feel free to share your opinion with your friends and family and come back again to discover other quality products. We hope to see you soon! The UNAMI team
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Nienke G.
Rating: 5 out of 5
following a purchase from 30/09/2024
As usual, fast shipping and impeccable product 🤩
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Response from UNAMITEA
We're glad you were satisfied with the service and the product! Thank you for your positive comment, it encourages us to maintain our quality of service. See you soon on our UNAMITEA website! The UNAMI team
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Catherine M.
Rating: 5 out of 5
following a purchase from 29/09/2024
Perfect, as always. Thank you!
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nadine G.
Rating: 5 out of 5
following a purchase from 16/09/2024
Exciting
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Response from UNAMITEA
Thank you for your positive review of our UNAMITEA website. We are delighted that you find it exciting. Please come back and visit us again! The UNAMI team
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louis P.
Rating: 5 out of 5
following a purchase from 25/09/2024
It's not the first time nothing to say merchant I recommend
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Response from UNAMITEA
Thank you very much Louis for your recommendation and your loyalty to our UNAMITEA site. We are happy to know that you are satisfied with our services and products. We will always do our best to provide you with a pleasant and quality shopping experience. Thank you again for your support!
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catherine C.
Rating: 5 out of 5
following a purchase from 24/09/2024
speed of order processing 👍👍, quality of products 👍👍and always a little attention 👍👍. Perfect!
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Response from UNAMITEA
Thank you very much for your positive feedback, Catherine! We are delighted that you are satisfied with our services and products. We pride ourselves on delivering a quality experience to our customers. See you soon on our site!
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Danielle G.
Rating: 5 out of 5
following a purchase from 21/09/2024
Super fast delivery.
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Response from UNAMITEA
Thank you very much for your positive review of our site! We are delighted that the delivery was quick for you. We do our best to satisfy our customers. Thank you again for your trust and have a nice day. The UNAMI team
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Gilles V.
Rating: 5 out of 5
following a purchase from 23/09/2024
On-time delivery. Contents in accordance with my order.
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Response from UNAMITEA
Thank you for your review, Gilles. We are delighted that you appreciated our punctuality and that the contents of your order were to your liking. We hope to continue to meet your expectations in the future. Thank you again for your trust and support. See you soon on UNAMITEA!
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Thierry B.
Rating: 5 out of 5
following a purchase from 16/09/2024
worry-free delivery, wonderful teas.
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Response from UNAMITEA
Thank you Thierry for your positive review! We are delighted that you like your teas and that the delivery went well. We hope to see you soon on our site. Enjoy your tea! The UNAMI team
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Stephanie P.
Rating: 5 out of 5
following a purchase from 17/09/2024
Fast and always the little extra with the discovery bags Thank you.
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Response from UNAMITEA
Thank you very much for your positive feedback! We're delighted you're enjoying our Discovery Pack concept. We'll continue to surprise you with new flavors and fast deliveries. See you soon on UNAMITEA! The UNAMI team
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martine L.
Rating: 5 out of 5
following a purchase from 15/09/2024
Satisfied
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. It gives us great pleasure to know that you are satisfied with our products and services. We will continue to do our utmost to meet your expectations and provide you with a quality customer experience. Thank you again for your confidence. The UNAMI team
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Yohann L.
Rating: 5 out of 5
following a purchase from 09/09/2024
Large selection of teas. Always 2 free samples to make new discoveries. Easy to reach by phone. Fast shipping.
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. We are delighted that you enjoyed our wide selection of teas and our free sample offers. We are also pleased to have been able to offer you a fast and efficient service. We hope to see you soon among our satisfied customers.
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Dominique M.
Rating: 5 out of 5
following a purchase from 09/09/2024
It's always a great pleasure to taste the wonderful teas from Unami. An exceptional choice of high quality teas.
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Response from UNAMITEA
Thank you very much for your positive review of our UNAMITEA website! We are delighted that you like our teas and appreciate the quality of our selection. We hope to see you soon among our satisfied customers.
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Florence L.
Rating: 5 out of 5
following a purchase from 06/09/2024
Perfect as usual
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Response from UNAMITEA
Thank you very much for your loyalty and trust, we are delighted to know that you are still satisfied with our services. We will continue to do our utmost to offer you a pleasant experience on our site.
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VINCENT F.
Rating: 5 out of 5
following a purchase from 06/09/2024
Easy ordering and delivery Russian taste is the best on the market
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. We are delighted that you enjoyed your shopping experience and that you are satisfied with the Russian 7 citrus taste you ordered. We hope to see you soon among our satisfied customers. We wish you all the best!
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Jean-François V.
Rating: 5 out of 5
following a purchase from 16/08/2024
I placed an order with Unamitea: a book and an Oolong. The order arrived faster than I expected and in perfect condition. I was even contacted by Unamitea for follow-up. The tea, which I knew from another supplier, turned out to be excellent! Well up to my expectations. The order also came with samples, which turned out to be pleasant surprises. In short, I'm very satisfied!
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Response from UNAMITEA
Thank you very much for your positive feedback on our site, Jean-François. We are delighted to have been able to meet your expectations in terms of speed of delivery and product quality. We're also pleased that you enjoyed the samples we gave you. Your satisfaction is our priority. We look forward to seeing you again at UNAMITEA!
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Catherine C.
Rating: 5 out of 5
following a purchase from 04/09/2024
Impeccable delivery in Italy. Consistently high quality teas. Thank you very much!
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Response from UNAMITEA
Thank you very much for your positive feedback, Catherine! We're delighted that you enjoyed our teas and that delivery to Italy went smoothly. We hope to see you soon on UNAMITEA to discover our new products!
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Claire M.
Rating: 5 out of 5
following a purchase from 03/09/2024
I always order from them. The shipping is very fast and careful and the teas are delicious! The website could be more ergonomic and then everything would be perfect!
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Response from UNAMITEA
Thank you very much for your loyalty! We are delighted to count you among our regular customers. We have taken note of your comment concerning the ergonomics of our site and will work to improve it. We look forward to satisfying your next order.
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Annick B.
Rating: 5 out of 5
following a purchase from 03/09/2024
Fast delivery, interesting samples, quality teas
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Response from UNAMITEA
Thank you very much for your positive review, Annick! We're delighted you enjoyed our service and quality products. We look forward to seeing you again at UNAMITEA.
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Laure K.
Rating: 5 out of 5
following a purchase from 30/08/2024
very well
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Response from UNAMITEA
Thank you very much for your positive review of our UNAMITEA website! We are delighted that your experience was very satisfactory. Please do not hesitate to contact us should you require any assistance or information. It has been a pleasure to serve you. Thank you again for your trust and support!
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Alexis L.
Rating: 5 out of 5
following a purchase from 30/08/2024
Unami remains my reference for tea. I'm still disappointed, however, that they no longer have a store in Brussels.
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Response from UNAMITEA
Thank you for your review, Alexis. We are happy to be your reference for tea. We're sorry about the closure of our store in Brussels, but we hope to continue satisfying you with our online store. Thank you again for your loyalty.
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Martine R.
Rating: 5 out of 5
following a purchase from 30/08/2024
It's always a pleasure to taste your teas.
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Response from UNAMITEA
Thank you Martine for your loyalty and your positive appreciation of our teas. We're delighted to know that you appreciate our products. See you soon for new tastings!
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Géraldine R.
Rating: 5 out of 5
following a purchase from 25/08/2024
Excellent products and fast delivery.
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Response from UNAMITEA
Thank you very much for your positive feedback on our products and our fast delivery service. We are delighted that your experience with UNAMITEA was satisfactory. Please do not hesitate to come back to us if you need anything. We look forward to serving you again. Best regards.
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Sandrine D.
Rating: 5 out of 5
following a purchase from 24/08/2024
Cde well received, impeccable packaging, 2 small gifts thank you ...
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Response from UNAMITEA
Thank you for your positive feedback on our UNAMITEA website. We are pleased that your order went well and that you were satisfied with the packaging. We hope you also enjoyed the two little gifts. We remain at your disposal for any future orders and thank you again for your confidence. See you soon at UNAMITEA!
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Valérie E.
Rating: 5 out of 5
following a purchase from 29/08/2024
Fast shipping, great product.
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Response from UNAMITEA
Thank you very much for your feedback Valérie! We are delighted to have been able to satisfy you with our fast service and the quality of our products. We hope to see you soon on our UNAMITEA site. Thank you again for your trust and your 5-star rating!
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Celima B.
Rating: 5 out of 5
following a purchase from 26/08/2024
Perfect
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Response from UNAMITEA
Thank you for your positive feedback, we are delighted that your experience on our UNAMITEA website was perfect. Do not hesitate to come back to us for any other order or request for information. We remain at your disposal.
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alain D.
Rating: 5 out of 5
following a purchase from 22/08/2024
Very good . Fast delivery, carefully packaged. A wide choice of teas.
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Response from UNAMITEA
Thank you for your positive feedback on our UNAMITEA website. We are delighted that you have appreciated our wide choice of teas and our fast and accurate delivery service. Your satisfaction is our priority and we thank you for your trust. We hope to see you soon on our site!
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Françoise M.
Rating: 5 out of 5
following a purchase from 25/08/2024
Perfect delivery of my tea bags! Gift-wrapped packages and two samples for me!
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Response from UNAMITEA
Thank you very much for your positive feedback. It gives us great pleasure to know that you liked our products and our service. Please do not hesitate to let us know about future orders, we would be delighted to satisfy you again. Thank you for choosing UNAMITEA!"
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Pierre P.
Rating: 5 out of 5
following a purchase from 15/08/2024
Problem with chronopost but superbly handled by the responsiveness of the Unamitea delivery service.
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Response from UNAMITEA
Hello Pierre, thank you for your positive feedback on our UNAMITEA website. We're sorry about the problem with Chronopost, but we're delighted that we were able to resolve it in a reactive manner. We will continue to do our best to provide you with quality service. Thank you for your trust and your 5/5 rating! The UNAMI team
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francoise A.
Rating: 5 out of 5
following a purchase from 18/08/2024
Delivery on time. The products are as good as ever, even if I haven't tasted everything yet.
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. We are delighted that you were satisfied with the delivery and the products. Don't hesitate to discover our other flavors, you won't be disappointed!
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Sonia M.
Rating: 5 out of 5
following a purchase from 22/08/2024
Always fast, efficient and delicious!
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Response from UNAMITEA
Thank you very much for your positive feedback, Sonia! We're delighted you like our service and will continue to do our best to satisfy you. See you soon on UNAMITEA!
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