Latest positive customer reviews

5 /5

★★★★★

Great!!!

Catherine L.

05/10/2023 at 16h14

purchased on 25/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you Catherine for your review! We are delighted that you liked our UNAMITEA website.
The UNAMI team

5 /5

★★★★★

Quality service. Good tracking and on-time delivery

Anne-michèle C.

05/10/2023 at 15h22

purchased on 20/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much for your very positive comment, Anne-Michèle! We are very happy to have been able to offer you a quality service and we thank you for your trust.
The UNAMI team

5 /5

★★★★★

Happy with our purchase fast delivery we will come back to make another order thank you for your professionalism

Louis P.

05/10/2023 at 12h21

purchased on 25/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you for your review, Louis. We are delighted that your experience with UNAMITEA was so positive. We are glad to hear that you are considering placing another order and we strive to provide quality service and excellent value for money to make your next purchase even more satisfying. Thank you again!
The UNAMI team

5 /5

★★★★★

Good day. I have just received the package, delayed due to SEUR providing the delivery service. I opened the package and there were 2 bags open and the tea scattered. For the next order, would it be possible to put it in a box? Just to make sure it arrives safely. It's not your fault, it's the shipping company I think. Anyway, thank you for your attention.

Carles V.

05/10/2023 at 12h16

purchased on 24/09/2023

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Answer from UNAMITEA

06/10/2023

Hello Mr Ventura,
We're sorry to hear about the untimely opening of these packages during transport. This type of incident is rare, and the parcel must have been well shaken.
The next time you place an order, we'll compensate for this loss. Please don't hesitate to notify us again by message.
Thank you for your loyalty
Yours faithfully
Jean Benoît for the UNAMI team

5 /5

★★★★★

Still very good

Françoise C.

04/10/2023 at 09h17

purchased on 02/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much Françoise! We are delighted that you are satisfied with your experience at UNAMITEA.
The UNAMI team

5 /5

★★★★★

Another perfect order with quality teas

Claire P.

02/10/2023 at 17h03

purchased on 21/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much Claire for your positive review! We are delighted that you are satisfied with your order. We hope to see you soon on UNAMITEA!
The UNAMI team

5 /5

★★★★★

Everything was perfect!

Catherine K.

30/09/2023 at 10h58

purchased on 20/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much Catherine! We're glad you enjoyed your experience on our site. We do our best to provide you with an exceptional experience.
The UNAMI Team

5 /5

★★★★★

Efficient shipping and delivery, high-quality products

Francoise P.

29/09/2023 at 07h05

purchased on 17/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much for your review, Francoise! We are delighted that you had a good experience with UNAMITEA. We will always do our best to provide you with exemplary service and superior products.
The UNAMI team

5 /5

★★★★★

Perfect

Sophie V.

25/09/2023 at 12h29

purchased on 14/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much Sophie! We're glad your experience was a positive one.
The UNAMI team

5 /5

★★★★★

Order arrived very quickly

Guillaume B.

23/09/2023 at 11h04

purchased on 13/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much Guillaume for your positive review. We are delighted that your order arrived quickly.
The UNAMI team

5 /5

★★★★★

Perfect as usual

Dorian C.

22/09/2023 at 14h38

purchased on 12/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you for your positive review, Dorian! We are delighted that our products and services have satisfied you once again.
The UNAMI team

5 /5

★★★★★

The teas are perfect and fragrant,

Vincent F.

22/09/2023 at 10h05

purchased on 12/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much for your very positive review of our site! We are delighted that you liked it and that the delivery was fast and in accordance with your order. We hope you enjoy our products for a long time to come.
The UNAMI team

5 /5

★★★★★

Such a strong, natural aroma ♥️

Nawal S.

21/09/2023 at 19h58

purchased on 11/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you for your positive review, Nawal! We're glad you enjoyed the natural aroma of our teas. We're delighted to count you among our satisfied customers.
The UNAMI team

5 /5

★★★★★

Very good performance

Marie Helene J.

21/09/2023 at 14h42

purchased on 11/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much for your very positive review, Marie-Hélène. We are delighted to know that you are satisfied with our service!
The UNAMI team

5 /5

★★★★★

Still very good

David B.

19/09/2023 at 10h31

purchased on 08/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much David, we are very happy that you appreciate our site.
The UNAMI team

5 /5

★★★★★

I'm delighted to be able to continue buying my favorite tea from Unami even though the counter has left Brussels! Easy ordering and fast delivery

Lydie B.

18/09/2023 at 20h54

purchased on 08/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much for your very positive review, Lydie. We are delighted to be able to continue to supply our customers in Brussels with their favorite tea and to offer you fast ordering and delivery. We hope you enjoy our products in the future.
The UNAMI team

5 /5

★★★★★

Second order. Delivery as fast as ever. Exceptional teas.

Céline S.

14/09/2023 at 12h18

purchased on 03/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much for your kind comment, Céline. We are delighted that you are happy with your order and our prompt service. We hope you will continue to enjoy UNAMITEA's exceptional teas.
The UNAMI team

5 /5

★★★★★

Extremely short lead time between placing the order and receiving it. Great!

Marie Hellene L.

12/09/2023 at 18h44

purchased on 07/09/2023

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Answer from UNAMITEA

15/10/2023

We are delighted that you are satisfied with the service we have provided. Thank you for your comment!
The UNAMI team

5 /5

★★★★★

Very good! Perfect products and service.

Patrice P.

10/09/2023 at 21h43

purchased on 04/08/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much for your very positive and encouraging feedback! We are delighted that you appreciate our offer and we do our best to provide the best possible products and services. Thank you again for your feedback!
The UNAMI team

5 /5

★★★★★

Very quick receipt after ordering in a neat package. Perfect! Thank you so much!

Huguette D.

10/09/2023 at 16h13

purchased on 29/08/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much for your positive review and support, Huguette. We are happy to know that you were satisfied with our service and packaging. We hope you have a great shopping experience with us.
The UNAMI team

4 /5

★★★★☆

All ok. The packaging was a bit crammed.

Desiree T.

08/09/2023 at 10h58

purchased on 13/08/2023

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Answer from UNAMITEA

15/10/2023

Thank you for your review, Desiree. We are happy to hear that you enjoyed our site. We always strive to package products better to prevent damage. We appreciate your feedback and will work to improve our services in the future.
The UNAMI team

5 /5

★★★★★

The tea is always fragrant and delicious!

Annick P.

07/09/2023 at 15h52

purchased on 01/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much Annick for your very positive review! We are delighted that you have enjoyed our products and invite you to continue discovering them.
The UNAMI team

5 /5

★★★★★

Everything is perfect as usual

Nadine R.

07/09/2023 at 14h25

purchased on 04/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much Nadine for your positive review. We are delighted that you are satisfied with our products and services. We look forward to welcoming you back to our site!
The UNAMI team

5 /5

★★★★★

Very pretty place, very easy to use website!

Aline N.

07/09/2023 at 14h06

purchased on 05/09/2023

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Answer from UNAMITEA

15/10/2023

Thank you Aline for your positive review! We're delighted that you like our site, and we're constantly working to make it easier to use.
The UNAMI team

5 /5

★★★★★

I am giving this rating because the quality of the service was perfect and the teas I have already tasted are of high quality. What's more, choice samples were included in my order. I don't like some of my purchases, two in particular, but that's a matter of taste, so I can only give this rating for the whole. I really recommend you order your teas there, you won't be disappointed as regards service and quality. I intend to recommend them regularly after this first order.

Cédric L.

06/09/2023 at 10h37

purchased on 28/08/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much for your very positive review! We are delighted that you have found our service and teas to be of high quality. Your satisfaction is what matters most to us, and we're delighted that you'll be recommending us again and again.
The UNAMI team

5 /5

★★★★★

Unami is definitely an excellent company. Orders always arrive in Brussels promptly and in perfect condition. As for teas, I recently discovered a Japanese smoky red: the "Shimada Smoky", which I love! The "Strong Breakfast" is perfect for breakfast with a British whip. And for a really good ordinary sencha, I highly recommend the "Morimoto".

Renaud Q.

05/09/2023 at 16h46

purchased on 28/08/2023

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Answer from UNAMITEA

15/10/2023

Thank you very much for your feedback, Renaud! We're delighted that you liked our products and that they arrived in Brussels so quickly and in perfect condition. We hope you will continue to enjoy our teas and we look forward to seeing you soon!
The UNAMI team

4 /5

★★★★☆

Correct. Just package a little crushed in a corner

Dominique H.

02/09/2023 at 11h11

purchased on 18/08/2023

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Answer from UNAMITEA

15/10/2023

Thank you Dominique for your comment. We take your opinion very seriously and do our utmost to ensure the quality of the products we deliver. Thank you for allowing us to improve our service.
The UNAMI team

4 /5

★★★★☆

Very good

Hugues B.

01/09/2023 at 12h29

purchased on 06/08/2023

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Answer from UNAMITEA

15/10/2023

Thank you Hugues for your positive review! We're glad you like our site!
The UNAMI team

5 /5

★★★★★

Simple and efficient

Lucie V.

01/09/2023 at 10h10

purchased on 15/08/2023

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Answer from UNAMITEA

15/10/2023

Thank you for your positive review, Lucie! We're delighted you enjoyed our website.
The UNAMI team

5 /5

★★★★★

Very effective, the tea had overflowed a little in the package and I received a new package directly as compensation.

Fanny G.

01/09/2023 at 10h02

purchased on 19/08/2023

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4 /5

★★★★☆

The fact that payment by card doesn't seem to work and you have to pay by bank transfer.

Joe C.

31/08/2023 at 17h19

purchased on 24/08/2023

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5 /5

★★★★★

Very good

Anne S.

31/08/2023 at 13h42

purchased on 21/08/2023

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5 /5

★★★★★

Fast delivery. Good packaging. Very good. Thank you

Francoise C.

29/08/2023 at 17h00

purchased on 15/08/2023

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5 /5

★★★★★

Very well packaged order received in perfect condition. A delight to taste.

Sabrina L.

29/08/2023 at 16h54

purchased on 15/08/2023

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5 /5

★★★★★

I was sad to see this store close down in Brussels, but the ordering system is so simple and efficient that I can easily find my way around. I find quality teas that I can't find anywhere else, and the samples I receive are always very well targeted. I'll still go to the Lille boutique from time to time to benefit from the owner's good advice.

Valérie L.

29/08/2023 at 16h07

purchased on 16/08/2023

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5 /5

★★★★★

No worries as usual thanks

François R.

28/08/2023 at 21h41

purchased on 25/08/2023

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4 /5

★★★★☆

I don't let myself comment!

Leo G.

27/08/2023 at 18h28

purchased on 16/08/2023

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5 /5

★★★★★

Beautiful, nothing to say...

Katia V.

27/08/2023 at 17h52

purchased on 10/08/2023

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5 /5

★★★★★

The little extra: a handwritten welcome note!

Patrice D.

27/08/2023 at 09h49

purchased on 21/08/2023

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5 /5

★★★★★

Top delivery. Delivery time and choice of location. A word of attention appreciated.

Béatrice B.

26/08/2023 at 12h33

purchased on 18/08/2023

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Company name	THE'O SARL
Address	8 RUE ST JACQUES 59800 LILLE
Phone	0328524370
Email	[email protected]
Company number	44925749200016
Website	https://unamitea.com/