★★★★★
based on 1954 reviews published
Latest positive customer reviews
The tea is always fragrant and delicious!
The UNAMI team
Everything is perfect as usual
The UNAMI team
Very pretty place, very easy to use website!
The UNAMI team
I am giving this rating because the quality of the service was perfect and the teas I have already tasted are of high quality. What's more, choice samples were included in my order. I don't like some of my purchases, two in particular, but that's a matter of taste, so I can only give this rating for the whole. I really recommend you order your teas there, you won't be disappointed as regards service and quality. I intend to recommend them regularly after this first order.
The UNAMI team
Unami is definitely an excellent company. Orders always arrive in Brussels promptly and in perfect condition. As for teas, I recently discovered a Japanese smoky red: the "Shimada Smoky", which I love! The "Strong Breakfast" is perfect for breakfast with a British whip. And for a really good ordinary sencha, I highly recommend the "Morimoto".
The UNAMI team
Correct. Just package a little crushed in a corner
The UNAMI team
Very good
The UNAMI team
Simple and efficient
The UNAMI team
Very effective, the tea had overflowed a little in the package and I received a new package directly as compensation.
The fact that payment by card doesn't seem to work and you have to pay by bank transfer.
Very good
Fast delivery. Good packaging. Very good. Thank you
Very well packaged order received in perfect condition. A delight to taste.
I was sad to see this store close down in Brussels, but the ordering system is so simple and efficient that I can easily find my way around. I find quality teas that I can't find anywhere else, and the samples I receive are always very well targeted. I'll still go to the Lille boutique from time to time to benefit from the owner's good advice.
No worries as usual thanks
I don't let myself comment!
Beautiful, nothing to say...
The little extra: a handwritten welcome note!
Top delivery. Delivery time and choice of location. A word of attention appreciated.
Impeccable parcel delivered on time.
Everything is clear and correct
Ultra fast and quality tea. It's been my go-to store for years.
Perfect, I was a customer in Brussels and I'm delighted to be able to order online.
Overall, a very nice site. Main criticism: the complexity of the site with too many categories to consider!
I left Lille for the Côte d'Or, but remain loyal to Unami despite the distance, so go with confidence.
Very satisfied with this site, impeccable service at all levels.
Simple and very fast...the site has really improved.
Perfect as usual
Perfect as I am very used to the Brussels store I am delighted to be able to order online fast delivery
Well-designed site
Excellent, the precious teas were very well packaged and protected for transport. The promised 2 samples were also included. Many thanks to the Unami team.
Fast delivery, careful packaging, excellent teas.
Very good site, quality products. Helpful and efficient staff.
Very clear and pleasant site. Good presentation of products. We knew the store in Belgium and are pleased to find this brand by mail order.
The black star is due to the delivery man
I regret the increase in the order amount to obtain free shipping.
Everything is just perfect! The site is very pretty and well-documented, and delivery is very fast and careful, with little bags of discoveries that I always look forward to!
Received 48 hours after ordering
Very good service and top quality
Top!