★★★★★
based on 2078 reviews published
Latest customer reviews
Another perfect order with quality teas
The UNAMI team
Everything was perfect!
The UNAMI Team
Efficient shipping and delivery, high-quality products
The UNAMI team
Perfect
The UNAMI team
Order arrived very quickly
The UNAMI team
Perfect as usual
The UNAMI team
The teas are perfect and fragrant,
The UNAMI team
Such a strong, natural aroma ♥️
The UNAMI team
Very good performance
The UNAMI team
Still very good
The UNAMI team
I'm delighted to be able to continue buying my favorite tea from Unami even though the counter has left Brussels! Easy ordering and fast delivery
The UNAMI team
Second order. Delivery as fast as ever. Exceptional teas.
The UNAMI team
Extremely short lead time between placing the order and receiving it. Great!
The UNAMI team
Very good! Perfect products and service.
The UNAMI team
Very quick receipt after ordering in a neat package. Perfect! Thank you so much!
The UNAMI team
All ok. The packaging was a bit crammed.
The UNAMI team
The tea is always fragrant and delicious!
The UNAMI team
Everything is perfect as usual
The UNAMI team
Very pretty place, very easy to use website!
The UNAMI team
I am giving this rating because the quality of the service was perfect and the teas I have already tasted are of high quality. What's more, choice samples were included in my order. I don't like some of my purchases, two in particular, but that's a matter of taste, so I can only give this rating for the whole. I really recommend you order your teas there, you won't be disappointed as regards service and quality. I intend to recommend them regularly after this first order.
The UNAMI team
Unami is definitely an excellent company. Orders always arrive in Brussels promptly and in perfect condition. As for teas, I recently discovered a Japanese smoky red: the "Shimada Smoky", which I love! The "Strong Breakfast" is perfect for breakfast with a British whip. And for a really good ordinary sencha, I highly recommend the "Morimoto".
The UNAMI team
Correct. Just package a little crushed in a corner
The UNAMI team
Very good
The UNAMI team
Simple and efficient
The UNAMI team
Very effective, the tea had overflowed a little in the package and I received a new package directly as compensation.
The fact that payment by card doesn't seem to work and you have to pay by bank transfer.
Very good
Fast delivery. Good packaging. Very good. Thank you
Very well packaged order received in perfect condition. A delight to taste.
I was sad to see this store close down in Brussels, but the ordering system is so simple and efficient that I can easily find my way around. I find quality teas that I can't find anywhere else, and the samples I receive are always very well targeted. I'll still go to the Lille boutique from time to time to benefit from the owner's good advice.
No worries as usual thanks
I don't let myself comment!
Beautiful, nothing to say...
The little extra: a handwritten welcome note!
Top delivery. Delivery time and choice of location. A word of attention appreciated.
Impeccable parcel delivered on time.
Everything is clear and correct
Ultra fast and quality tea. It's been my go-to store for years.
Perfect, I was a customer in Brussels and I'm delighted to be able to order online.
Overall, a very nice site. Main criticism: the complexity of the site with too many categories to consider!