Customer reviews of UNAMITEA

9,7 /10

Based on 2 161 published reviews

5 1 965 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

UNAMITEA is consistently praised for reliable, fast shipping and careful packaging that protects products during delivery, with many orders arriving quickly and in excellent condition. Customers highlight the breadth and quality of the tea selection, noting authentic leaves, well-preserved teas, interesting samples, and a range of organic options that meet high expectations. The service is repeatedly described as impeccable and friendly, with easy ordering, thoughtful notes with orders, responsive support, and satisfaction across long-term customers. Overall, shoppers emphasize dependable product quality, prompt delivery, and strong, attentive customer service.

All reviews

David G.

Published on 24/08/2023 à 17h48 following a purchase from 08/08/2023

Impeccable parcel delivered on time.

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Thomas L.

Published on 24/08/2023 à 17h29 following a purchase from 11/08/2023

Everything is clear and correct

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Jennifer S.

Published on 14/08/2023 à 17h24 following a purchase from 29/07/2023

Ultra fast and quality tea. It's been my go-to store for years.

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Marie France L.

Published on 11/08/2023 à 10h54 following a purchase from 02/08/2023

Perfect, I was a customer in Brussels and I'm delighted to be able to order online.

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Philippe L.

Published on 09/08/2023 à 19h26 following a purchase from 01/08/2023

Overall, a very nice site. Main criticism: the complexity of the site with too many categories to consider!

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Olivia C.

Published on 09/08/2023 à 11h38 following a purchase from 29/07/2023

I left Lille for the Côte d'Or, but remain loyal to Unami despite the distance, so go with confidence.

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Catherine D.

Published on 08/08/2023 à 13h06 following a purchase from 25/07/2023

Very satisfied with this site, impeccable service at all levels.

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Nathalie D.

Published on 08/08/2023 à 12h50 following a purchase from 26/07/2023

Simple and very fast...the site has really improved.

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Louis K.

Published on 07/08/2023 à 11h22 following a purchase from 01/08/2023

Perfect as usual

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Marie France L.

Published on 05/08/2023 à 15h47 following a purchase from 19/07/2023

Perfect as I am very used to the Brussels store I am delighted to be able to order online fast delivery

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Laetitia L.

Published on 05/08/2023 à 13h14 following a purchase from 31/07/2023

Well-designed site

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Yardenah P.

Published on 03/08/2023 à 23h12 following a purchase from 26/07/2023

Excellent, the precious teas were very well packaged and protected for transport. The promised 2 samples were also included. Many thanks to the Unami team.

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Marie-Cécile P.

Published on 03/08/2023 à 16h00 following a purchase from 25/07/2023

Fast delivery, careful packaging, excellent teas.

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Michèle F.

Published on 02/08/2023 à 15h28 following a purchase from 21/07/2023

Very good site, quality products. Helpful and efficient staff.

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Jerome C.

Published on 02/08/2023 à 12h20 following a purchase from 21/07/2023

Very clear and pleasant site. Good presentation of products. We knew the store in Belgium and are pleased to find this brand by mail order.

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Anne D.

Published on 31/07/2023 à 10h35 following a purchase from 17/07/2023

The black star is due to the delivery man

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Gérard D.

Published on 31/07/2023 à 09h08 following a purchase from 24/07/2023

I regret the increase in the order amount to obtain free shipping.

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Fabienne A.

Published on 28/07/2023 à 15h15 following a purchase from 22/07/2023

Everything is just perfect! The site is very pretty and well-documented, and delivery is very fast and careful, with little bags of discoveries that I always look forward to!

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Annick V.

Published on 28/07/2023 à 13h05 following a purchase from 25/07/2023

Received 48 hours after ordering

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Eric H.

Published on 27/07/2023 à 20h50 following a purchase from 23/07/2023

Very good service and top quality

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Annalisa B.

Published on 27/07/2023 à 16h02 following a purchase from 19/07/2023

top!

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Loic G.

Published on 26/07/2023 à 16h11 following a purchase from 25/07/2023

Very quick preparation, detailed website to help you make your choice

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Alix M.

Published on 26/07/2023 à 14h43 following a purchase from 11/07/2023

Order received promptly, very well presented! The tea I tasted was delicious.

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Sylvie F.

Published on 25/07/2023 à 16h35 following a purchase from 18/07/2023

Faithful to the house. Exceptional quality of the different vintages. Presented with such exact precision!

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Irène T.

Published on 25/07/2023 à 16h06 following a purchase from 15/07/2023

One note is enough. This constant demand for ratings is tiresome, when there's nothing special to report.

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Marie Christine L.

Published on 24/07/2023 à 10h59 following a purchase from 12/07/2023

Nothing to complain about, everything is perfect.

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Justine F.

Published on 22/07/2023 à 17h35 following a purchase from 16/07/2023

Very good teas and herbal teas sent promptly and with care. I recommend them!

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Sylvie F.

Published on 21/07/2023 à 12h55 following a purchase from 18/07/2023

Always perfect.

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Sabine A.

Published on 17/07/2023 à 18h23 following a purchase from 03/07/2023

very good tea and good service

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Muriel D.

Published on 16/07/2023 à 23h44 following a purchase from 04/07/2023

As usual, everything is perfect, from ordering to delivery and tasting.

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Martine L.

Published on 16/07/2023 à 15h50 following a purchase from 08/07/2023

I am delighted with the quality of your products.

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Danielle F.

Published on 14/07/2023 à 19h40 following a purchase from 03/07/2023

I have always been satisfied with this service so I continue to place orders Thanks to the whole team

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Alain P.

Published on 13/07/2023 à 13h46 following a purchase from 09/07/2023

impeccable service as usual

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Veronique D.

Published on 10/07/2023 à 22h42 following a purchase from 28/06/2023

When you don't know the names of the products, it's hard to find your way around.

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Thierry B.

Published on 07/07/2023 à 12h12 following a purchase from 05/07/2023

Fast, careful shipping!

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Fanny L.

Published on 06/07/2023 à 19h50 following a purchase from 25/06/2023

Very good choice of tea, very good

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Martine B.

Published on 06/07/2023 à 17h34 following a purchase from 29/06/2023

I find having an invoice of +80,00euros very expensive the transport Of course France Belgium it is not any more Brussels Antwerp

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Nadine R.

Published on 05/07/2023 à 10h29 following a purchase from 25/06/2023

as satisfied as ever

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Dorothée D.

Published on 04/07/2023 à 13h52 following a purchase from 25/06/2023

Careful order with samples to discover new teas.
I'm satisfied and will gladly recommend

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C A.

Published on 01/07/2023 à 11h08 following a purchase from 27/06/2023

Delivery times and product quality were perfect BUT I ordered a 30gr infusion from Butterfly, on the photo there was a box which interested me but which was not sent. After a telephone conversation, I was told that it was only sent with 60g orders, which did not match the photo of my order. For me, this is misleading advertising. I hope to receive this box, in which case I'll change my mind.

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