Customer reviews of UNAMITEA

9,7 /10

Based on 2 159 published reviews

5 1 963 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

UNAMITEA is consistently praised for reliable, fast shipping and careful packaging that protects products during delivery, with many orders arriving quickly and in excellent condition. Customers highlight the breadth and quality of the tea selection, noting authentic leaves, well-preserved teas, interesting samples, and a range of organic options that meet high expectations. The service is repeatedly described as impeccable and friendly, with easy ordering, thoughtful notes with orders, responsive support, and satisfaction across long-term customers. Overall, shoppers emphasize dependable product quality, prompt delivery, and strong, attentive customer service.

All reviews

Eileen W.

Published on 15/12/2022 à 09h39 following a purchase from 09/12/2022

Nice selection, parcel arrived very quickly with little surprises.

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MONIQUE O.

Published on 11/12/2022 à 19h33 following a purchase from 25/11/2022

Quality thes, never disappointed

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Luc H.

Published on 11/12/2022 à 11h31 following a purchase from 25/11/2022

Very good service. Thank you very much!

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Anais H.

Published on 11/12/2022 à 10h58 following a purchase from 24/11/2022

Top!

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aline C.

Published on 09/12/2022 à 15h46 following a purchase from 08/12/2022

Excellent order! Easy to create account, easy to order. Pick-up in Lille store. Perfect gift wrapping. I know unami teas, excellent quality. Many thanks!

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PASCAL P.

Published on 08/12/2022 à 15h03 following a purchase from 24/11/2022

Very good, fluid site, easy to access

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Marie-Louise V.

Published on 07/12/2022 à 19h54 following a purchase from 05/12/2022

Package conforms to order and delivered very quickly.

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Matthieu S.

Published on 07/12/2022 à 15h39 following a purchase from 03/12/2022

Always perfect ️

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Jean-Marie W.

Published on 05/12/2022 à 20h04 following a purchase from 27/11/2022

Excellent customer service

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francoise V.

Published on 05/12/2022 à 17h39 following a purchase from 24/11/2022

Just one thing; I don't see any validation of the loyalty points linked to this last order.

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Veronique H.

Published on 05/12/2022 à 16h59 following a purchase from 27/11/2022

the best tea house I know; I recommend it.

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Christophe V.

Published on 05/12/2022 à 13h50 following a purchase from 29/11/2022

Top order as always :-)

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Francis R.

Published on 03/12/2022 à 13h23 following a purchase from 13/11/2022

well-chosen products, good value for money, lots of organic produce, attentive service, fast delivery

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pierrette B.

Published on 03/12/2022 à 11h14 following a purchase from 08/11/2022

Thank you for the telephone advice and the quality of the delivery.

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Véronique G.

Published on 02/12/2022 à 14h51 following a purchase from 30/11/2022

Tea as I expected. Quality tea.

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Erika D.

Published on 02/12/2022 à 11h44 following a purchase from 31/10/2022

Fast delivery, well-packaged parcel with hand-written thank-you note, 2 small bags offered to discover other flavors, easy site navigation, lots of choice, it's a reliable, quality site and service. I love ordering from them.

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Marjorie C.

Published on 02/12/2022 à 09h56 following a purchase from 29/10/2022

Perfect

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Celine F.

Published on 02/12/2022 à 01h36 following a purchase from 12/11/2022

Fast, careful and personalized delivery. I am very satisfied

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THIERRY F.

Published on 30/11/2022 à 22h11 following a purchase from 23/11/2022

Wide selection. Original, quality products. Easy ordering. Fast delivery. Package conforms to order.

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Jossia D.

Published on 30/11/2022 à 17h53 following a purchase from 27/11/2022

Fast and efficient service. Very good advice.

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Delphine J.

Published on 30/11/2022 à 16h12 following a purchase from 20/11/2022

Very good, impeccable service, careful and attentive. My complaint was answered immediately.

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Pierre-jean H.

Published on 29/11/2022 à 11h49 following a purchase from 24/10/2022

Super site

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Claire B.

Published on 29/11/2022 à 10h53 following a purchase from 19/11/2022

Very fast and reliable shipping

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didier G.

Published on 29/11/2022 à 10h51 following a purchase from 12/11/2022

I've never had any problems with my orders from unami

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Florence A.

Published on 29/11/2022 à 09h53 following a purchase from 10/11/2022

always perfect

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Charlotte L.

Published on 29/11/2022 à 09h14 following a purchase from 24/10/2022

Very easy-to-use site, quick ordering. On the other hand, a great lack of precision in the description. Fruity and flowery are general adjectives and don't give you much idea of what you're getting into. It's a real shame not to be more specific about the aromas.
However, their herbal teas and lapsang souchong are a real delight, with a special mention for La maison dans la dune, which I can't live without!

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BELLOMO J.

Published on 28/11/2022 à 20h53 following a purchase from 02/11/2022

Very fast, perfect delivery

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Stephanie T.

Published on 28/11/2022 à 15h24 following a purchase from 18/11/2022

For the website... But above all for the high quality of the tea we find on the site, just like in the store, with the extra welcome and advice in store. I highly recommend the advent calendar, which we can't wait to open!

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Marie christine L.

Published on 28/11/2022 à 15h06 following a purchase from 16/11/2022

nothing to complain about: fast, efficient

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Sonia M.

Published on 28/11/2022 à 12h55 following a purchase from 09/11/2022

Very good responsiveness, advice and attention

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Thierry B.

Published on 28/11/2022 à 08h59 following a purchase from 09/11/2022

The tea is as good as ever. No complaints.

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Agnes P.

Published on 28/11/2022 à 08h23 following a purchase from 17/11/2022

Very clear and well-informed site, fast ordering and delivery. Very pleasant.

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Myriam R.

Published on 28/11/2022 à 04h06 following a purchase from 02/11/2022

Perfect. Very good tea.
Very fast delivery

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Nadine R.

Published on 27/11/2022 à 19h50 following a purchase from 18/11/2022

Perfect Nothing to complain about

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Huguette D.

Published on 27/11/2022 à 19h23 following a purchase from 04/11/2022

VERY FAST ORDER RECEPTION FOR QUALITY TEA; IT'S PERFECT § THANK YOU§

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Isabelle G.

Published on 27/11/2022 à 17h43 following a purchase from 05/11/2022

Satisfied with delivery. Quality teas at a fair price. Two samples in the parcel as a gift

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Veronique D.

Published on 27/11/2022 à 16h46 following a purchase from 20/11/2022

Very clear site, fast delivery.

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Laurent L.

Published on 27/11/2022 à 16h36 following a purchase from 02/11/2022

Everything is fine and the tea is excellent

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véronique I.

Published on 27/11/2022 à 12h58 following a purchase from 30/10/2022

perfect as usual .

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francoise V.

Published on 27/11/2022 à 11h06 following a purchase from 27/10/2022

Very good, impeccable service, careful and attentive. I recommend it!

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