★★★★★
based on 1987 reviews published
Latest customer reviews
My payment failed and my shopping cart emptied immediately. I'm sorry that you can only pay with a credit card or a PayPal account. I have neither.
Fast order picking
Very fast delivery and high quality products. Bravo
I had a lot of trouble choosing the delivery method. at first, home delivery was impossible. same for delivery to a relay point, some places appeared and disappeared at the time of validation. then it cleared up. have a nice day!
Speed and efficiency!
Very satisfied
Payment problem / basket disappeared / order restarted 3 times / 1 hour of trouble I had already given up in December.
Impeccable service, and very good quality teas, as always!
Very clear. Fast order and delivery
After some problems with the site, I was able to place my order 48 hours later.
Super quality as usual
The service is always impeccable and ultra-fast, the packaging is neat and secure, and it's always a pleasure to receive 1 or 2 samples for tasting, which gives you ideas for your next order 🙂 On the other hand, isn't it possible to reduce the number of emails we receive: between payment confirmations, order confirmations, shipping progress, carrier shipments and satisfaction surveys, it takes up a lot of space in the mailbox. Wouldn't it be possible to receive a single e-mail with an order tracking link that would bring all the information together? Thank you.
The team is always very responsive and attentive
Très très bien
Easy to go from one taste to another
Everything perfect! Delivered in 2 business days! With personalized note! Fabulous!
In every respect fast and neat
It would be nice to have the "composition" of the scented teas offered" I had trouble finding the teas I usually order.
Always so easy to use, the team is super reactive, for a fast delivery. They are extremely efficient... Thank you!!!
Telephone reception, delivery, quality of teas: everything is perfect.
Very good, from the site to the delivery and especially the products on offer: BRAVO!
Perfect .fast delivery .compliant products!
Excellent quality teas and ultra-fast delivery.
The site has been groomed, and I like the presentation and the photos, which are very beautiful. As for the order, it's perfect as usual: nothing to say, the order is quickly confirmed, and the dispatch and reception are fast and careful. Thank you
Satisfied
I ordered a grand cru ( Si Chuan Hong Fu ) and it was an excellent surprise. Delivery is very fast and the parcel is well packaged. I received 2 samples, which is great. The only fault with the site is that there are a lot of green teas from old harvests ( 2018, ...)
On their website they talk about loyalty points...but I haven't seen any!
Perfect
The teas are delicious and the delivery is very fast. This is the second time I've ordered from the site and I'm very satisfied. What's more, there are two tea samples in each parcel, which makes it easy to make new discoveries.
Very fast delivery order placed on friday received on monday
Quality!
As for delivery, it's very quick and the parcel wasn't damaged. On the other hand, I had to register again. My previous password was no longer valid... Quid ??
The development team is working to resolve this issue.
Once again, we apologize for any inconvenience this may have caused.
Thank you for your loyalty and support of our business. You can reach us on 03 28 52 43 70. Yours sincerely Jean Benoît BOURREL for UNAMI Maison de Thé
Product quality, speed of order processing and dispatch
Good follow-up and, above all, quality products
Well-organized site, wide choice of products and prices, very good order tracking and fast delivery. Nothing to complain about, I recommend
Very fast order processing and delivery. Their theme is delicious
Fast, efficient and excellent tea. I recommend
A lovely parcel that arrived very quickly, with extra teas and a free sample. The best!
Very good service for an excellent boutique, the order doesn't arrive in a box twice its size, preparation is extremely fast and a little handwritten note was slipped in for the holidays, a delight! I ordered tea for friends and not even for myself, so discovering two small samples was a great surprise!
Still going strong at Unami Lille