9.7/10
★★★★★
based on 2014 reviews published

Latest customer reviews

5 /5
★★★★★

Impeccable! Very quick, I couldn't have asked for more. Well packaged and delicious teas as usual ^__^ Thank you Unami

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Christelle F.
purchased on 13/03/2022
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5 /5
★★★★★

Quality teas from a wide range. Excellent customer service. 100% happiness

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Séverine B.
purchased on 10/03/2022
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5 /5
★★★★★

As efficient and good as ever!

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Régine Z.
purchased on 10/03/2022
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5 /5
★★★★★

Excellent readability and efficiency

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Acheteur Vérifié
purchased on 05/03/2022
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5 /5
★★★★★

Very high quality teas. Convenient online ordering

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Acheteur Vérifié
purchased on 04/03/2022
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5 /5
★★★★★

Very fast and careful delivery, quality teas

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Acheteur Vérifié
purchased on 05/03/2022
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5 /5
★★★★★

As usual, fast delivery, perfect package. Exceptional products.

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Acheteur Vérifié
purchased on 08/03/2022
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5 /5
★★★★★

Well

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Acheteur Vérifié
purchased on 06/03/2022
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5 /5
★★★★★

I'm very satisfied with their teas, the speed of delivery, it's impeccable.

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Acheteur Vérifié
purchased on 08/03/2022
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5 /5
★★★★★

As usual, very well packaged with fast shipping.

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Acheteur Vérifié
purchased on 27/02/2022
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5 /5
★★★★★

Fast delivery. As ordered.

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Acheteur Vérifié
purchased on 25/02/2022
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5 /5
★★★★★

Very efficient and good products ..thank you

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Acheteur Vérifié
purchased on 26/02/2022
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5 /5
★★★★★

It's perfect!

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Acheteur Vérifié
purchased on 27/02/2022
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4 /5
★★★★☆

The selection of teas on the site is not optimal, and it takes a little experience to define the selection criteria.

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Acheteur Vérifié
purchased on 02/03/2022
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5 /5
★★★★★

Fast service, neat packaging as usual. Thank you very much

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Acheteur Vérifié
purchased on 25/02/2022
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 20/02/2022
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5 /5
★★★★★

A wide variety of Japanese teas to my taste.

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Acheteur Vérifié
purchased on 25/02/2022
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5 /5
★★★★★

Glad to be able to have my favourite infusion delivered to me without having to travel to Lille. Order dispatched very quickly, and so far with a nice little note inside. 5 stars deserved

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Acheteur Vérifié
purchased on 24/02/2022
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5 /5
★★★★★

Fast, efficient service

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Acheteur Vérifié
purchased on 16/02/2022
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5 /5
★★★★★

Thanks a lot!

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Acheteur Vérifié
purchased on 22/02/2022
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5 /5
★★★★★

I'm very satisfied with the clarity of the site, the speed of delivery, the care taken with packing, and the thoughtfulness of the tea samples and thank-you card. Perfect, I recommend

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Acheteur Vérifié
purchased on 15/02/2022
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5 /5
★★★★★

Very nice site with plenty of choice. Very quick return email to confirm order. Delivery respected with impeccable follow-up. I recommend your "house" to all my friends.

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Acheteur Vérifié
purchased on 16/02/2022
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5 /5
★★★★★

Impeccable products and service.

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Acheteur Vérifié
purchased on 16/02/2022
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5 /5
★★★★★

Speed and efficiency:; very good service; attentive staff; beautiful presentation of products.

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Acheteur Vérifié
purchased on 15/02/2022
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5 /5
★★★★★

Perfect procedure

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Acheteur Vérifié
purchased on 16/02/2022
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5 /5
★★★★★

A huge selection! Great flavors! Everything is perfect, even the little touches in each package I order! Unami Tea is our home. We love them. Small B-mol. Orders are no longer accessible via cell phone, so you need to have your pc with you for each order. But that doesn't detract from the quality of the products received.

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Acheteur Vérifié
purchased on 10/02/2022
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5 /5
★★★★★

Well organized site, with precise descriptions of the composition of the teas; fast delivery and teas that are always delicious!

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Acheteur Vérifié
purchased on 15/02/2022
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1 /5
★☆☆☆☆

My payment failed and my shopping cart emptied immediately. I'm sorry that you can only pay with a credit card or a PayPal account. I have neither.

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Acheteur Vérifié
purchased on 15/02/2022
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Answer from UNAMITEA
Dear Madam, You can also pay by cheque or bank transfer. All these options are available when you select payment. When payments fail online, simply call us or send us a message and we'll find a solution to satisfy you. Many of our customers pay by bank transfer. Yours sincerely .
5 /5
★★★★★

Fast order picking

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Acheteur Vérifié
purchased on 15/02/2022
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5 /5
★★★★★

Very fast delivery and high quality products. Bravo

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Acheteur Vérifié
purchased on 09/02/2022
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5 /5
★★★★★

I had a lot of trouble choosing the delivery method. at first, home delivery was impossible. same for delivery to a relay point, some places appeared and disappeared at the time of validation. then it cleared up. have a nice day!

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Acheteur Vérifié
purchased on 10/02/2022
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5 /5
★★★★★

Speed and efficiency!

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Acheteur Vérifié
purchased on 08/02/2022
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 06/02/2022
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3 /5
★★★☆☆

Payment problem / basket disappeared / order restarted 3 times / 1 hour of trouble I had already given up in December.

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Acheteur Vérifié
purchased on 09/02/2022
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5 /5
★★★★★

Impeccable service, and very good quality teas, as always!

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Acheteur Vérifié
purchased on 01/02/2022
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5 /5
★★★★★

Very clear. Fast order and delivery

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Acheteur Vérifié
purchased on 03/02/2022
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4 /5
★★★★☆

After some problems with the site, I was able to place my order 48 hours later.

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Acheteur Vérifié
purchased on 04/02/2022
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5 /5
★★★★★

Super quality as usual

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Acheteur Vérifié
purchased on 04/02/2022
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5 /5
★★★★★

The service is always impeccable and ultra-fast, the packaging is neat and secure, and it's always a pleasure to receive 1 or 2 samples for tasting, which gives you ideas for your next order 🙂 On the other hand, isn't it possible to reduce the number of emails we receive: between payment confirmations, order confirmations, shipping progress, carrier shipments and satisfaction surveys, it takes up a lot of space in the mailbox. Wouldn't it be possible to receive a single e-mail with an order tracking link that would bring all the information together? Thank you.

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Acheteur Vérifié
purchased on 29/01/2022
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5 /5
★★★★★

The team is always very responsive and attentive

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Acheteur Vérifié
purchased on 03/02/2022
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