/10
★★★★★
based on 1954 reviews published
★★★★★
based on 1954 reviews published
Latest customer reviews
5
/5
★★★★★
I had a lot of trouble choosing the delivery method.
at first, home delivery was impossible.
same for delivery to a relay point, some places appeared and disappeared at the time of validation.
then it cleared up. have a nice day!
Acheteur Vérifié
purchased on 10/02/2022
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5
/5
★★★★★
Speed and efficiency!
Acheteur Vérifié
purchased on 08/02/2022
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5
/5
★★★★★
Very satisfied
Acheteur Vérifié
purchased on 06/02/2022
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3
/5
★★★☆☆
Payment problem / basket disappeared / order restarted 3 times / 1 hour of trouble I had already given up in December.
Acheteur Vérifié
purchased on 09/02/2022
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5
/5
★★★★★
Impeccable service, and very good quality teas, as always!
Acheteur Vérifié
purchased on 01/02/2022
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5
/5
★★★★★
Very clear. Fast order and delivery
Acheteur Vérifié
purchased on 03/02/2022
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4
/5
★★★★☆
After some problems with the site, I was able to place my order 48 hours later.
Acheteur Vérifié
purchased on 04/02/2022
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5
/5
★★★★★
Super quality as usual
Acheteur Vérifié
purchased on 04/02/2022
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5
/5
★★★★★
The service is always impeccable and ultra-fast, the packaging is neat and secure, and it's always a pleasure to receive 1 or 2 samples for tasting, which gives you ideas for your next order 🙂
On the other hand, isn't it possible to reduce the number of emails we receive: between payment confirmations, order confirmations, shipping progress, carrier shipments and satisfaction surveys, it takes up a lot of space in the mailbox. Wouldn't it be possible to receive a single e-mail with an order tracking link that would bring all the information together? Thank you.
Acheteur Vérifié
purchased on 29/01/2022
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5
/5
★★★★★
The team is always very responsive and attentive
Acheteur Vérifié
purchased on 03/02/2022
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5
/5
★★★★★
Très très bien
Acheteur Vérifié
purchased on 03/02/2022
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5
/5
★★★★★
Easy to go from one taste to another
Acheteur Vérifié
purchased on 02/02/2022
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5
/5
★★★★★
Everything perfect! Delivered in 2 business days! With personalized note! Fabulous!
Acheteur Vérifié
purchased on 27/01/2022
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5
/5
★★★★★
In every respect fast and neat
Acheteur Vérifié
purchased on 30/01/2022
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3
/5
★★★☆☆
It would be nice to have the "composition" of the scented teas offered" I had trouble finding the teas I usually order.
Acheteur Vérifié
purchased on 29/01/2022
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5
/5
★★★★★
Always so easy to use, the team is super reactive, for a fast delivery. They are extremely efficient... Thank you!!!
Acheteur Vérifié
purchased on 24/01/2022
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5
/5
★★★★★
Telephone reception, delivery, quality of teas: everything is perfect.
Acheteur Vérifié
purchased on 25/01/2022
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5
/5
★★★★★
Very good, from the site to the delivery and especially the products on offer: BRAVO!
Acheteur Vérifié
purchased on 22/01/2022
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5
/5
★★★★★
Perfect .fast delivery .compliant products!
Acheteur Vérifié
purchased on 22/01/2022
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5
/5
★★★★★
Excellent quality teas and ultra-fast delivery.
Acheteur Vérifié
purchased on 28/01/2022
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5
/5
★★★★★
The site has been groomed, and I like the presentation and the photos, which are very beautiful. As for the order, it's perfect as usual: nothing to say, the order is quickly confirmed, and the dispatch and reception are fast and careful. Thank you
Acheteur Vérifié
purchased on 20/01/2022
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4
/5
★★★★☆
Satisfied
Acheteur Vérifié
purchased on 19/01/2022
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5
/5
★★★★★
I ordered a grand cru ( Si Chuan Hong Fu ) and it was an excellent surprise. Delivery is very fast and the parcel is well packaged. I received 2 samples, which is great. The only fault with the site is that there are a lot of green teas from old harvests ( 2018, ...)
Acheteur Vérifié
purchased on 20/01/2022
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3
/5
★★★☆☆
On their website they talk about loyalty points...but I haven't seen any!
Acheteur Vérifié
purchased on 15/01/2022
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 19/01/2022
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5
/5
★★★★★
The teas are delicious and the delivery is very fast. This is the second time I've ordered from the site and I'm very satisfied.
What's more, there are two tea samples in each parcel, which makes it easy to make new discoveries.
Acheteur Vérifié
purchased on 19/01/2022
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5
/5
★★★★★
Very fast delivery order placed on friday received on monday
Acheteur Vérifié
purchased on 21/01/2022
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5
/5
★★★★★
Quality!
Acheteur Vérifié
purchased on 06/01/2022
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4
/5
★★★★☆
As for delivery, it's very quick and the parcel wasn't damaged. On the other hand, I had to register again. My previous password was no longer valid... Quid ??
Acheteur Vérifié
purchased on 11/01/2022
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Answer from UNAMITEA
Dear Madam, We apologize for the inconvenience. We have migrated the website and the database import has experienced some problems.
The development team is working to resolve this issue.
Once again, we apologize for any inconvenience this may have caused.
Thank you for your loyalty and support of our business. You can reach us on 03 28 52 43 70. Yours sincerely Jean Benoît BOURREL for UNAMI Maison de Thé
The development team is working to resolve this issue.
Once again, we apologize for any inconvenience this may have caused.
Thank you for your loyalty and support of our business. You can reach us on 03 28 52 43 70. Yours sincerely Jean Benoît BOURREL for UNAMI Maison de Thé
5
/5
★★★★★
Product quality, speed of order processing and dispatch
Acheteur Vérifié
purchased on 16/01/2022
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