★★★★★
based on 1997 reviews published
Latest customer reviews
Unattractive navigation.
I usually buy from the store in Lille, but being confined and having finished my tea bags, I ordered from the website. A bit complicated to find the Pu-erh I usually buy via the website search. But once I'd found it, the order went through smoothly and I received my parcel quickly. Bonus: 2 infusion samples and a nice handwritten message. All in all, a good first ordering experience. I'll recommend it in the same way if the postage remains reasonable (20€ to 25€ suits me, beyond that I'd hesitate).
All delicious teas, fast delivery. Thank you so much!
The site is well designed and clear for those who know the products, the service is responsive, and collection from the store is very quick. In short, this online service saved us from a shortage of real tea during our confinement.
Well-documented site, very good order tracking, fast turnaround, kindness and individual advice, product quality...
Disappointed by the cui ya and mate see details below
Unbeatable service and product offering
Everything is very clear, good products and excellent service!
Given the importance of the choice, it would be interesting to have a help in qq questions to guide the customers towards what corresponds to them most. I usually go to the store to buy tea. I never get any little gifts....but when I ordered on your site, I got 2 samples. That's really nice! stores should take a leaf out of your book....or I'll only buy from your site 🙂
Extraordinary choice , very fair price the choice being large , it is a little difficult to limit ,,,,,,,,,,,,,but why limit yourself for such a comforting drink
To preserve teas better, the bags containing them should be less porous.
High-quality service.
Very good
The teas I ordered were exactly what I wanted. I was able to take delivery at my convenience. Very good service.
Impeccable, and very nice samples.
Nice range and easy to use. High-quality teas and excellent service. Even in the event of a delivery error - which can happen - Unami's owner takes responsibility for rectification. Highly recommended!
Always impeccable service, sample finds and a quick note.
Perfect
In confinement mode, 2 online orders for lack of time to go to the store: very good!
Perfect
After many difficulties in finding a supplier able to deliver my cartridge abroad at a fair price, I was delighted with Unami's service.
I think the tea is the tastiest tea ever, the only downside is that shipping to the Netherlands is so expensive.
Very happy with my order
Very easy and pleasant, and quite a variety of the Japanese teas I like.
Super tea store, order received quickly with 2 samples. No complaints. Everything perfect.
Very clear site, with a precise description of the blends available. Great responsiveness from the merchant.
Excellent as always 🙂
Perfect!
Efficient and well-stocked site.
Excellent
Very good
Very easy to order complete catalog friendly and fast service
Fast delivery and very good quality products! Good follow-up of the store... A must for the exotic tea room!
Fast, careful delivery with attention to detail
I am a regular customer of the Lille store and this is not my first order on their site. Always efficient and available when needed. I warmly recommend them!
Serious house - lots of choice - fast deliveries -
Very good, impeccable service, careful and attentive. I recommend it!
----
Full of experience...
I appreciated this service of online purchase and pick-up in front of the store. Many thanks.