★★★★★
based on 2014 reviews published
Latest customer reviews
Perfect and delicious!
Lille's only authentic tea house, which still excels in advice, service and product quality.
RAD. Clear site, secure payment, fast delivery, well packaged and interesting samples. Perhaps an archive of customer purchases (store and website) would be useful to set up. This would allow the customer to keep a history of what they've previously bought, and would allow UNAMI to offer samples of teas that the customer hasn't even heard of yet.
Friendly team who give very good advice
The products are well packaged. On the other hand, shipping costs are really expensive...
Super fast delivery
I didn't encounter any particular difficulties....
I recommend it 200%. Extra fast. Always a handwritten note in the box. And some samples! Thank you so much!
Quality of the package t well packed tea top samples and delivered on time: SUPER!
Excellent! Better than other tea houses!
Very fast delivery
Order: compliant and very quickly + 2 small tasting sample packets. Impeccable service.
No worries for me.
The site is clear. References are easy to find.
Powdery tea, end of box?
Very good service
Apart from a registration problem which was quickly resolved, everything went perfectly; very fast delivery
I took advantage of this order to try "Bruxelles ma belle", which was very pleasant.
Packed carefully and shipped fast!
Nothing to complain about! Very responsive, fast service and such kindness, a lovely little note and samples slipped into the parcel! And the tea is always so excellent! I recommend !!!
Super site, everything is well detailed
5; FAST AND EFFICIENT
Despite the confinement I was satisfied with the delay, it's the 1st time I order otherwise I always go to the store in Lille. I also appreciated the samples.
Quick order processing and delivery. Excellent product quality and the few words that accompany the order on receipt are a pleasure.
Perfect and fast
Very well packaged with two samples
GENIAL, nothing to complain about, perfect packaging, thoughtful note and free sample. Perfect, thank you Unami.
Perfect!
Super site, you can find all the references
Pleasant, intuitive, fluid site navigation, easy to order and pay, no difficulties encountered. Order sent and received very quickly, with superb samples to boot!
Availability, Easy payment, Large product range
Very fast, good communication, very good value for money except for one product.
Good, friendly and dynamic team
Fast delivery with order-size carton. No messy packaging and a handwritten note. Classy, professional and very pleasant. Thank you
Perfect
Excellent site for ordering, selection, order tracking... Only drawback: on the page where the list of products is displayed, only the price is indicated, not the quantity, so that when you look at the information sheet for a particular tea, you're sometimes surprised: the advertised price is for 10gr, 20gr, 50gr...
Perfect; and some tasty samples to boot! Thank you.
Very good teas
R.A.S
Clear, easy-to-use site, and only very good quality products...