Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.
Very bad package arrived soaked, bottle punctured, one product missing, still no news
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Response from Unicorn Vape
Hello, I am sorry for the problem encountered with your package. As indicated by email, the damaged products have been reshipped. If you do not receive our messages, do not hesitate to check your spam! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/09/2023
Too much waiting time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/08/2023
Order not received
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2023
First and last order on the unicorn vape website to avoid!!!! Incomplete order and the seller does not respond to messages, no customer service.
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Response from Unicorn Vape
Hello, After checking, we responded to your message last night exactly 4 minutes after receiving it, and confirmed the reshipment of the missing product. Please check your spam folder if you do not receive our messages! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2023
Order normally within 48h, so instead of receiving it on Tuesday, I receive it on Friday, very disappointed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/07/2023
Very disappointed, ordered liquid has no taste
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/06/2023
Order received in 15 days instead of 48h, no commercial gesture...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/07/2023
Package surely lost by postal services, very hard to get a response from the unicorn site and about 20 days after my order, the package still has not been resent.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/07/2023
this is the second time in a short time that I receive the wrong items, I ordered the Heisenberg gum and not the normal one
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/07/2023
peach flavor not good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/06/2023
Very disappointed, 15 days of waiting (for 3-4 days announced) to finally learn that my order had been lost.
I therefore received another one but in the meantime I had to source elsewhere… result: double expense…
I expected a gesture but nothing at all.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/06/2023
The order form in the package would have been a plus, as well as a small gift. You are the only site that puts nothing in the package. With other competitors, there is always a small liquid gift, candies or others. Here, nothing. No gifts, no order form, not even a thank you for your order or good reception.... Just the merchandise and nothing else.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/06/2023
Order never received.
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/05/2023
one week to receive the order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/04/2023
Zero, they were missing products that went with the promo code, I contacted them 3 times without response, so I gave up
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Response from Unicorn Vape
Hello, We have not received any message from you, please contact us at [email protected]
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/04/2023
I did not receive my complete order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2023
Hello, my order was supposedly delivered but I still haven't received it
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2023
Order paid and incomplete delivery without any explanation... After complaints, I was told that the product was no longer in stock... Now it's up to me to harass them to get my money back... what was I thinking going to this site????
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/03/2023
Wrong liquid received 12 mg of nicotine instead of 6 mg. 2 missing bottles. Product different from previous orders
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Response from Unicorn Vape
Hello, Thank you for your message! If you have a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/03/2023
TRICKED IN THE LIQUIDS
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/03/2023
Missing item upon receipt, email sent without response for now....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/02/2023
The liquid bottles did not have the indicated volume, normally there should be enough volume for a booster, here the four bottles left a volume to contain two boosters, it is not normal that the usual quantity is less, I am very disappointed and hope this does not happen again. Thank you
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/02/2023
Perfect for customers, terrible for professionals.
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2023
After placing and paying for my order, you sent me half and said you would investigate the rest, and that's a scam
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/01/2023
The site is very good but the liquids I ordered were disgusting
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Response from Unicorn Vape
Hello, I am sorry that the liquids you ordered are not to your taste! These are among our bestsellers and are appreciated by the vast majority of our customers, however, it is quite possible that the problem you are encountering is due to the fact that you are using them on equipment that is not suitable: please do not hesitate to contact us by email at [email protected] if you have any questions! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/01/2023
Error in the order preparation, I did not receive the right product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/12/2022
Still not received
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2022
Delivery time not respected, ordered on Monday received on Friday, plus the price remains very expensive 4.99 euros
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2022
Good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/11/2022
Disappointed with the site regarding the fact that slightly negative or very negative reviews are not published, in this case I see no interest in leaving a review
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/11/2022
I haven't received my package yet and you charged me twice. I am disappointed even though I am a customer
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/10/2022
Incomplete order (replacement of products with others not ordered) still waiting for a response from customer service.
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/10/2022
Order amount too expensive to have free shipping. Hence the rating
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/09/2022
I haven't received my package. Delivery delay and I want to cancel the delivery
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/10/2022
The flavors are good. But I had ordered 3 mg of nicotine, I received 12 mg.
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Response from Unicorn Vape
Hello, Thank you for your message! If you have a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/09/2022
Hello, I am disappointed because I see that some products arrived with a deadline of November 2022... given all that I order from you, it seems difficult to use everything in 1 month... fortunately this is not the case for all products, but it means that I will have to throw away some products without having finished using them! When I buy, I would like a longer deadline... otherwise I will not make grouped orders anymore... Thank you in advance
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Response from Unicorn Vape
Hello, Thank you for your message! If you have a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/09/2022
The nicotine bottle that was charged is missing. Too bad
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Response from Unicorn Vape
Hello, Thank you for your message! If you have a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/09/2022
I am not satisfied with the delivery service, every time I am told it will arrive today and in the evening it says the next day, this has happened to me 4 times already so I am not too satisfied, we will see how my package arrives if it arrives to improve the rating on the product packaging.
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/09/2022
Hello I am not satisfied but my first order was not registered at the right address. So I ordered a second one right after asking to cancel and refund the first. Since it was directed to the sender unicornvape. But it turns out that today I received my first order and the second will arrive soon. And sending it back will cost me half the price of this order. Which is not logical. How am I going to do now with two liters of product??? I HOPE SOMEONE WILL REACT AND SOLVE THIS MISUNDERSTANDING.
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Response from Unicorn Vape
Hello, As explained by email, all your orders have been sent to the correct address - our shipping system is automated, and the address on the package is exactly the one you provided when you placed your order. If you placed two orders, received both, and wish to return one, we invite you to contact us by email to receive return instructions. Regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/09/2022
I did not receive the right product!!!
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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