Reviews Univers-Train

Hello, I'm giving you my opinion but I haven't received my order yet!

Price, delay, delivery = perfect

Delivery already in progress on the same day as my order! Bravo for your speed! Collissimo sent me a message to tell me that I will be delivered next Saturday.

First order at Univers Train, excellent, sent quickly, received the next day, thank you

First order on the site and really pleasantly surprised. Speed, packaging everything is top-notch.

Very good website.

Well-made package, material well protected. However, I tried my AGC LS Model train and it had poor reception. After checking, I noticed that the wheels were dirty. I deduce that I was sold a used material (how many hours and thus second-hand), sold as new without discount, Here is my disappointment for this purchase.

Material is perfect. Fast shipping. Thank you

Always the best welcome and the best advice

Very fast!

Well-designed site, fast and compliant delivery, serious company.

Very good welcome

Nothing to complain about, it's perfect

Very good.

Delivery in less than 24h at 400 km, no other dealer can do it. Careful packaging and slightly cheaper prices than elsewhere. All positive.

Nice site but offers loyalty points that could be interesting if they weren't tied to a so-called included delivery but not to home delivery but to a relay point!?... specified in the fine print of the general conditions!!!... Other sites don't make this seem free but deliver to home!... Annoyed by this operation, initially due to the unavailability of a car,... I disparaged the site because I was not delivered by a car! .. to which I was told that it was an order!. Yes indeed I had forgotten, I apologize for this point!... See the inconvenience this causes and the contempt that arises from a client not expecting a trick at delivery!....

Well-made and detailed site, just a small gap when looking for a specific spare part, for example a transmission belt, there are some, but we are shown a whole bunch of other products before finding it...?!

Slight wait, but perfectly informed about the stock issue. Serious supplier, reasonable price or even very reasonable! I regularly visit the site before making my purchase decision.

Very satisfied with the order and customer relationship

PERFECT!

Great, fast and well-done service. Delivered in no time. I recommend this serious store for train lovers.

I am satisfied, the delivery is fast

A WAIT A LITTLE TOO LONG AFTER CASHING THE CHECK TAKE MORE CARE WITH THE PACKAGING OF YOUR PRODUCTS INSIDE THE CARTON BOX.

Received today at 1:45 PM Speed of delivery. Correct packaging.

Very good service and advice, extremely fast shipping

Serious house

Perfect, nothing to complain about.

Very reasonable price, moderately fast delivery.

VERY GOOD SALES SITE, PACKAGE WELL PROTECTED, VERY COMPETITIVE PRICE

Serious work and fast shipping.

Very well packaged, quick shipping and responsiveness in exchanges, thank you to the whole team!

Super fast shipping, neatly shockproof packed. Nice package. Registered shipment via reputable shipping organizations. Complete with receipt and invoice.

Fast shipping, item received without problem even if the box was a bit large.

Very good, too bad it's not possible to be alerted about the availability of a new product on the site. Possible for out-of-stock products but not for new items.

Very good, impeccable service, careful and attentive. I recommend! Just a small thing but it's not your fault, it's DPD that is not very serious in Belgium... Well, no worries, I will soon settle in the Pyrenees, a big thank you to you.

Happy with this locomotive but no coupling., otherwise very happy with univers train, especially the choice.

Quick response and shipping....... very good communication Perfect

Hello, I have been a customer for a short time and I am delighted with the Univers train site. Everything is clear and easy to access, simple and impeccable navigation. The good presentation of the items (photos) with additional technical information on the item for sale and information about the real model. All my orders received without problem. Good listening also by phone with, if necessary, a response to a technical problem. Responsiveness if contacted by email. Really, I recommend your site, by the way, I have already recommended it. Thank you

Super fast, even though the order was made during their holiday. A super packaging and a protection that is foolproof. A big thank you to you. Alain & Cath

Very good