★★★★★
based on 1782 reviews published
Latest customer reviews
Nothing to say, simple and effective
Very good merchant site: good support, fast and efficient, to manage the uncertainties of an order and to obtain spare parts (if available from the manufacturer).
Very good merchant site: good support, fast and efficient, to manage the uncertainties of an order and to obtain spare parts (if available from the manufacturer).
Very good
New order in the same week because Univers Train took my request into account and reactivated my loyalty points that had expired for 15 days. Thank you again for your action and keep it up to always be at the top
Once again, the service is top-notch with Univers Train I can only recommend it as I have never been disappointed whether in-store, at a fair, or ordering online Keep it up
Serious, efficient, fast delivery, for me it's perfect.
Well arrived, perfect
Very fast delivery and well packaged in a box suitable for the format. Bravo! Very competitive price.
Speed of delivery and tracking
Very good relationship and very great efficiency
Not received yet but it looks very correct
Store always at the top, order processed and available quickly.
Thank you for the information
I recommend this site, fast and clean shipping
I just placed another large order but it's a shame that loyalty is not rewarded.
Of course... Every online order gives you points, which you can convert into a voucher to use on a future order. You actually made this points conversion on 26/05/2021. You have not yet used this voucher to date.
Too bad for a negative note on this subject 🙁 . You can contact us directly beforehand if you wish.
Best regards,
Univers-Train
Very good site
SERIOUS SELLER AND VERY COMPETITIVE PRICES, THIS IS NOW MY STORE FOR TRAINS
Good transaction
Great! I recommend.
Sent super fast, shipping a bit expensive, 2nd order almost 80 euros each time
Very good communication, the staff is attentive to the customer.
Perfect!
Very clear
Very good, impeccable service, fast and careful shipping!!!
Very good service
It was my first order and I am completely satisfied in every way, tracking, speed, packaging. Recommended store. Thank you
Good evening, very good, ultra-fast delivery
Thank you for the quality of your service. Everything was very well packaged and our 5-year-old grandson, a train enthusiast, really appreciated the catalogs included in the package that made him dream!!!!
Very simple to use website. Quick order and delivery as scheduled. Very serious and professional. Highly recommended!!!
Deadlines are respected and Univers-trains reacted immediately when it was necessary to resolve a customer service issue. It's a very friendly team and I highly recommend this brand.
Very good, impeccable service!!!
Always well advised by the professional in the department who is always attentive, it's essential to retain the customer.
Store always attentive to the customer and always ready to help.
Easy consultation, competitive prices (for these models), very effective follow-up, perfect email exchange, fast shipping but since I am currently in Belgium, it seems to me that from a certain purchase amount, shipping could be free and via Mondial Relay (low price and well-tracked delivery) thank you.
Fast shipping
WE RECEIVED THIS DEADLINE FROM PRODUCTION EPM DOES NOT QUESTION THE QUALITY OF SERVICES AS SOON AS ANNOUNCED AS SOON AS SHIPPED
Great service and immediate feedback
Fast delivery. However, I just received my last order, a LS MODELS loco ref 10325S for 399 euros in a more than questionable package. Just surrounded by cardboard without protection. So the box of the loco is obviously damaged. I have always been satisfied with my previous orders but not for this one.
Very well-made site, impeccable customer service 'merchant' in the good sense of the term: listening, responsiveness, etc...