English
★★★★★
based on 1809 reviews published
Latest customer reviews
Thank you for the information
I recommend this site, fast and clean shipping
I just placed another large order but it's a shame that loyalty is not rewarded.
Of course... Every online order gives you points, which you can convert into a voucher to use on a future order. You actually made this points conversion on 26/05/2021. You have not yet used this voucher to date.
Too bad for a negative note on this subject 🙁 . You can contact us directly beforehand if you wish.
Best regards,
Univers-Train
Very good site
SERIOUS SELLER AND VERY COMPETITIVE PRICES, THIS IS NOW MY STORE FOR TRAINS
Good transaction
Great! I recommend.
Sent super fast, shipping a bit expensive, 2nd order almost 80 euros each time
Very good communication, the staff is attentive to the customer.
Perfect!
Very clear
Very good, impeccable service, fast and careful shipping!!!
Very good service
It was my first order and I am completely satisfied in every way, tracking, speed, packaging. Recommended store. Thank you
Good evening, very good, ultra-fast delivery
Thank you for the quality of your service. Everything was very well packaged and our 5-year-old grandson, a train enthusiast, really appreciated the catalogs included in the package that made him dream!!!!
Very simple to use website. Quick order and delivery as scheduled. Very serious and professional. Highly recommended!!!
Deadlines are respected and Univers-trains reacted immediately when it was necessary to resolve a customer service issue. It's a very friendly team and I highly recommend this brand.
Very good, impeccable service!!!
Always well advised by the professional in the department who is always attentive, it's essential to retain the customer.
Store always attentive to the customer and always ready to help.
Easy consultation, competitive prices (for these models), very effective follow-up, perfect email exchange, fast shipping but since I am currently in Belgium, it seems to me that from a certain purchase amount, shipping could be free and via Mondial Relay (low price and well-tracked delivery) thank you.
Fast shipping
WE RECEIVED THIS DEADLINE FROM PRODUCTION EPM DOES NOT QUESTION THE QUALITY OF SERVICES AS SOON AS ANNOUNCED AS SOON AS SHIPPED
Great service and immediate feedback
Fast delivery. However, I just received my last order, a LS MODELS loco ref 10325S for 399 euros in a more than questionable package. Just surrounded by cardboard without protection. So the box of the loco is obviously damaged. I have always been satisfied with my previous orders but not for this one.
Very well-made site, impeccable customer service 'merchant' in the good sense of the term: listening, responsiveness, etc...
Reservation and delivery done without problems. Good quality-price ratio.
Meets the need, practical
Very good delivery speed
Less practical than some sites
Very happy with the service. Highly recommend.
Very fast delivery, perfect
Perfect, fast delivery, product meets my expectations
Pleasant site to use. Products well presented. Very fast delivery from Savoie to Yonne. Staff in the store friendly during my visit to the shop but organization needs improvement.
Nothing to say, very good
Perfect delivery - Order from 25/5 delivered on 27/5 - Careful packaging
ALWAYS LISTENING TO THE CUSTOMER. RARE TIMELY SERVICE
Perfect, as always.
Very fast delivery