9.7/10
★★★★★
based on 1782 reviews published

Latest customer reviews

5 /5
★★★★★

Very responsive shop! Choice in the delivery method. Very good thank you!

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Acheteur Vérifié
purchased on 05/02/2021
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5 /5
★★★★★

Great. Very fast and a well-chosen selection of items and a considerable choice of delivery methods. Thank you

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Acheteur Vérifié
purchased on 08/02/2021
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5 /5
★★★★★

Fast

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Acheteur Vérifié
purchased on 05/02/2021
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1 /5
★☆☆☆☆

For a first time I am disappointed because my order is not correct. Ordered 2 R608 received 4. Ordered 4 R610 received 0. In this difficult context, it's hard to complete the circuit while my son is getting impatient.

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Acheteur Vérifié
purchased on 03/02/2021
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Answer from Univers-Train
Hello, You can contact us directly beforehand for this type of incident. We can resolve the problem quickly rather than leaving a negative review without notifying us. A shipment of the 4 missing R610s will be sent out on Monday. I remain at your disposal if needed. Best regards, Univers-Train
5 /5
★★★★★

Order processed quickly and properly packaged.

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Acheteur Vérifié
purchased on 02/02/2021
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5 /5
★★★★★

Order and delivery were quick, I am delighted

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Acheteur Vérifié
purchased on 02/02/2021
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5 /5
★★★★★

Very good responsiveness, the package is neat and the items well protected

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Acheteur Vérifié
purchased on 30/01/2021
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 29/01/2021
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 22/01/2021
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5 /5
★★★★★

Very fast, thank you very much!

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Acheteur Vérifié
purchased on 07/01/2021
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 02/02/2021
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5 /5
★★★★★

Great site The seller advised me well by email regarding the dimensions and compatibility of the train with the elements I already had

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Acheteur Vérifié
purchased on 18/01/2021
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5 /5
★★★★★

Very good - simple site and good communication for order tracking

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Acheteur Vérifié
purchased on 26/01/2021
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5 /5
★★★★★

Perfect!

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Acheteur Vérifié
purchased on 20/01/2021
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5 /5
★★★★★

Delivery speed (24h) Correct packaging, serious material Works perfectly, just a shame that contrary to what is written in the manuals, no cables are provided!? For example, the connection socket on the rail?

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Acheteur Vérifié
purchased on 29/01/2021
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5 /5
★★★★★

Pro to the fingertips, does not hesitate to call you if your order seems abnormal (example of a product that is not in the same scale as the rest of the order). Very accommodating when you made a mistake on your order ... In summary, a true professional at your service. I recommend once again with my eyes closed!

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Acheteur Vérifié
purchased on 29/01/2021
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5 /5
★★★★★

Very serious, I recommend!

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Acheteur Vérifié
purchased on 24/01/2021
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5 /5
★★★★★

I easily found the items I was looking for, my package was very well packaged (it was even wrapped to protect it from the rain, I received my order 4 days after my purchase, the payment was made via PayPal without any problem

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Acheteur Vérifié
purchased on 25/01/2021
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5 /5
★★★★★

Item in stock, reasonable delivery time, perfect!

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Acheteur Vérifié
purchased on 26/01/2021
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5 /5
★★★★★

Efficiency and speed of service! Easy navigation, clarity of services! Top notch!

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Acheteur Vérifié
purchased on 21/01/2021
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5 /5
★★★★★

Fast and efficient. Nothing to complain about, order placed, order shipped, just the way I like it.

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Acheteur Vérifié
purchased on 28/01/2021
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5 /5
★★★★★

Nothing to report!

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Acheteur Vérifié
purchased on 26/01/2021
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5 /5
★★★★★

Compliant with the order placed

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Acheteur Vérifié
purchased on 22/01/2021
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5 /5
★★★★★

Attractive prices and fast shipping!

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Acheteur Vérifié
purchased on 20/01/2021
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5 /5
★★★★★

Difficult to find a model railway store, so this site is perfect to meet our expectations

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Acheteur Vérifié
purchased on 19/01/2021
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4 /5
★★★★☆

A lot of choices. But, searches would be easier if the models were classified by period (the 50s, the 80s... for example.

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Acheteur Vérifié
purchased on 08/01/2021
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4 /5
★★★★☆

Too bad many items are out of stock

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Acheteur Vérifié
purchased on 07/01/2021
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5 /5
★★★★★

Very serious trader

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Acheteur Vérifié
purchased on 20/01/2021
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5 /5
★★★★★

It was my first order with you. Totality of products delivered, no 'surprise' shortfall. Serious packaging. Thank you.

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Acheteur Vérifié
purchased on 20/01/2021
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5 /5
★★★★★

As usual, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 16/01/2021
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5 /5
★★★★★

As usual, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 16/01/2021
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 16/01/2021
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5 /5
★★★★★

Good and fast delivery.

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Acheteur Vérifié
purchased on 14/01/2021
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5 /5
★★★★★

Staff attentive to the customer always ready to find the suitable solution

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Acheteur Vérifié
purchased on 13/01/2021
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5 /5
★★★★★

Always on top!

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Acheteur Vérifié
purchased on 12/01/2021
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1 /5
★☆☆☆☆

Delivery person left the package in the hall

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Acheteur Vérifié
purchased on 15/01/2021
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Answer from Univers-Train
It's a shame to be penalized due to a delivery person's negligence... Deliveries are made against a code that you receive by SMS, and you seem to have communicated it well to the delivery person.
5 /5
★★★★★

Very well-made and very complete site. However, do not hesitate to contact by email for clearer explanations; the contact person is quick, clear, friendly, and perfectly helpful. Thank you to this gentleman.

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Acheteur Vérifié
purchased on 04/01/2021
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5 /5
★★★★★

Very well-made and very complete site. However, do not hesitate to contact by email for clearer explanations; the contact person is quick, clear, friendly, and perfectly helpful. Thank you to this gentleman.

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Acheteur Vérifié
purchased on 04/01/2021
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3 /5
★★★☆☆

The distinction between scales needs to be improved. Wanting N, I received HO...

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Acheteur Vérifié
purchased on 11/12/2020
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4 /5
★★★★☆

There is a bit of missing information in the description, for example: the spring stamps are very good, that was not in the description, the van doors are not functional, that's less good.

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Acheteur Vérifié
purchased on 07/01/2021
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