★★★★★
based on 1782 reviews published
Latest customer reviews
Nothing to complain about everything was perfect
Very well done.
Intuitive site, easy to use, payment options and delivery in 24h by DPD.
Fast shipping and very good responsiveness for an exchange after order error.
Never disappointed, regular satisfaction.
Well-stocked and well-presented site. Filter search quite effective.
Very well made site, good service and respect for orders.
Very good merchant site with very good customer relations
Very good site
Very well nothing to report
Perfect!!!
I am very satisfied with my order
Hello, non-compliant product received missing parts on wagon etc... best regards
Very satisfied with the purchased products and the speed of order processing and shipping.
I believe I remember that my orders at Univers train have posed no problem, I am completely satisfied to this day. Best regards.
Always satisfied with the deliveries from UNIVERS TRAIN, delivery is fast and the packaging is solid.
It's a shame that the discount points from some orders older than a month (received and debited) have not yet been validated, while more recent orders have generated these famous points.
Navigation? The 'continue your shopping' procedure is cumbersome! I am currently looking for characters: very little choice at PREISER, and rarely more than one item in stock (when it's not out of stock!). Too bad because the sets at 10 euros are attractive.
Nothing to complain about everything is clear
Very good
Great
The customer service is very good. They responded quickly to my questions. The package arrived quickly without any problem.
Clear site, very easy to navigate. Good communication from the store managers.
Very good impeccable service.
WHAT TO SAY EXCEPT +++++++
I was well delivered. My only reservation comes from the fact that Railway Lisieux sent me and debited, from my account, 2 identical trailers. So, it's not your fault if I don't leave a perfect comment.
Available staff and attentive to my issue.
Very good, impeccable service, careful and attentive. I recommend!
PERFECT!
Pleasant merchant to deal with No problem ordering a product out of stock
Very good
The site is quite clear once you understand the sections, you can find easily.
Excellent shop, serious and quality. A perfect address!
I have been a customer for many years and have never had any problems with the welcome, the purchased material, or online.
Hello very good, too bad for the price not going down
Very satisfied I am eagerly awaiting the rest of the order.....
Very good
One of my reference sites for several years. And a competent and responsive captain at its head! The major asset of Univers-Trains is, in my opinion, the great quality of the photos - from different angles - of the models for sale. Moreover, they accept PayPal, which is super convenient and not taken for granted.
I am very satisfied with the services of this online store and the welcome of its managers who are always attentive to the customer and very helpful.
Perfect delivery