Reviews Univers-Train

9.7/10
★★★★★
based on 1810 reviews published

Latest customer reviews

5 /5
★★★★★

Large selection Stock up to date speed of order processing and preparation impeccable tracking I will have a Christmas train to run under the tree this year

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Bernard V.
purchased on 04/12/2024
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5 /5
★★★★★

Excellent team always listening to its customers

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Dominique P.
purchased on 22/07/2024
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5 /5
★★★★★

Just perfect, no issues.

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François C.
purchased on 20/11/2024
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5 /5
★★★★★

Order and delivery without problems as usual

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Claude L.
purchased on 29/11/2024
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5 /5
★★★★★

Ease of ordering on the site, products conforming to their descriptions, choice... Everything is perfect.

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José H.
purchased on 24/11/2024
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5 /5
★★★★★

Many references, correct prices. Delivery without issues.

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Emmanuel B.
purchased on 28/11/2024
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5 /5
★★★★★

As usual perfect

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Debourg N.
purchased on 20/11/2024
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5 /5
★★★★★

Good

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Bernard R.
purchased on 23/11/2024
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5 /5
★★★★★

Fast shipping, perfect

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Philippe D.
purchased on 21/11/2024
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5 /5
★★★★★

Excellent

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Jean-claude B.
purchased on 01/11/2024
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5 /5
★★★★★

Delivery ready when picking up at the store, in line with expectations.

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Philippe C.
purchased on 12/11/2024
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5 /5
★★★★★

Serious company, I recommend without restrictions. I contacted customer service in 2021, a simple phone call was enough to resolve the issue.

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Coignard F.
purchased on 11/11/2024
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5 /5
★★★★★

This is what I needed super

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José Maria V.
purchased on 13/11/2024
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5 /5
★★★★★

Simple, efficient and very varied

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Lionel F.
purchased on 10/11/2024
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5 /5
★★★★★

Perfect

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Christophe H.
purchased on 04/11/2024
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4 /5
★★★★☆

So far good performance on the first two purchased products, including on my first order where the item was delivered incomplete. Shortcoming quickly corrected by a second shipment.

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Bertrand D.
purchased on 19/10/2024
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5 /5
★★★★★

Very good site

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David R.
purchased on 02/11/2024
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5 /5
★★★★★

Nice store in Savoie: choice, welcome, friendly and competent staff.

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Pierre M.
purchased on 26/10/2024
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5 /5
★★★★★

Fast delivery

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Pascal B.
purchased on 25/10/2024
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4 /5
★★★★☆

N/A

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Bertrand D.
purchased on 12/10/2024
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5 /5
★★★★★

Perfect for choosing evergreen profiles

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P C.
purchased on 08/10/2024
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5 /5
★★★★★

Very competent staff

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J G.
purchased on 11/10/2024
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5 /5
★★★★★

Very good site

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P V.
purchased on 07/10/2024
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5 /5
★★★★★

Very good as usual

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J B.
purchased on 20/09/2024
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5 /5
★★★★★

Always excellent

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J B.
purchased on 22/09/2024
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5 /5
★★★★★

First order and everything was perfect until delivery so I will come back to you.

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C F.
purchased on 27/09/2024
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5 /5
★★★★★

Perfect delivery and in accordance with my order. Very serious site. I recommend them.

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J P.
purchased on 18/09/2024
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5 /5
★★★★★

Nice store with a wide choice of materials.

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P M.
purchased on 30/09/2024
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5 /5
★★★★★

Nothing to say, top service!

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A L.
purchased on 24/09/2024
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5 /5
★★★★★

Very happy with this store..

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P E.
purchased on 23/09/2024
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5 /5
★★★★★

Very happy, after a delivery error, the issue was resolved very quickly. I highly recommend the site for their professionalism and seriousness.

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D D.
purchased on 24/09/2024
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5 /5
★★★★★

Very good contacts

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Acheteur Vérifié
purchased on 31/07/2024
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1 /5
★☆☆☆☆

I received the 81701 at €179 instead of the 81874 at €300 that I paid, can you refund the difference?

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D D.
purchased on 18/09/2024
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Answer from Univers-Train
Hello, I am sorry for this error, we did not send you the correct box. We have just sent you a return label. We will send you the correct box in exchange. I remain at your disposal if needed. Best regards,
5 /5
★★★★★

Clear, practical. Stock up to date in real time

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J M.
purchased on 09/09/2024
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5 /5
★★★★★

Very fast shipping, I am waiting for the package to see

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J T.
purchased on 20/09/2024
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5 /5
★★★★★

Very responsive to the questions asked

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Acheteur Vérifié
purchased on 07/08/2024
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5 /5
★★★★★

Order picked up in store within the desired timeframe.

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P C.
purchased on 18/09/2024
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5 /5
★★★★★

All good!

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G I.
purchased on 03/09/2024
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4 /5
★★★★☆

Good classic performance.

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P M.
purchased on 10/09/2024
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5 /5
★★★★★

Perfect, nothing to complain about.

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D L.
purchased on 13/09/2024
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