/10
★★★★★
based on 391 published reviews
★★★★★
based on 391 published reviews
Latest customer reviews
5/5
★★★★★
It was my first order from Wakagi . It went smoothly and my e-mail was answered immediately. I would order again at any time.
Sylke K.
purchased on 01/12/2023
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5/5
★★★★★
Product complies with the request, on time
Silvia Teresa S.
purchased on 02/12/2023
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1/5
★☆☆☆☆
The site supposedly sold me "the last daruma" and as such, this one is bottomless. Customer service told me that they had no stock of the piggy bank stopper, on the pretext that I had bought the last one. Of course, at the same price as a compliant daruma, and without any mention on the site that it was non-compliant. No response from "customer service" since... Deplorable, I must say.
Vanessa C.
purchased on 26/11/2023
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Answer from
Wakagi.fr
Hello Vanessa,
We have taken your feedback into consideration. Unfortunately, as yours was the last item in stock, we were unable to double-check whether this item was supplied with a lid. We initially thought it was a daruma supplied with the lid, but this was not the case as you mentioned. It should be noted that no similar remarks have been reported among hundreds of previous orders for this product. Being a DIY daruma, perhaps you could consider exploring creative options to make up for this lack of operculum?
We have taken your feedback into consideration. Unfortunately, as yours was the last item in stock, we were unable to double-check whether this item was supplied with a lid. We initially thought it was a daruma supplied with the lid, but this was not the case as you mentioned. It should be noted that no similar remarks have been reported among hundreds of previous orders for this product. Being a DIY daruma, perhaps you could consider exploring creative options to make up for this lack of operculum?
4/5
★★★★☆
Nickel
Michel B.
purchased on 30/11/2023
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4/5
★★★★☆
The produts were exactly the same I saw online and the shipiping was fast
Helena F.
purchased on 26/11/2023
5/5
★★★★★
Excellent store. Quality Japanese products with fast, accurate delivery.
Marie S.
purchased on 30/11/2023
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3/5
★★★☆☆
La livraison de ma dernière commande était parfaite. If you like, please pay attention to the quality of the merchandise. Two tea boxes were slightly damaged, a wooden tea caddy (Hakone Yosegi brand) was seriously damaged. A bolt in silver was slightly broken. Next time, I will return it.
Daniela F.
purchased on 17/11/2023
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Answer from
Wakagi.fr
Hello,
We apologize for the inconvenience caused by the condition of your orders. We have taken note of your comments on the quality of the goods and we are committed to improving our packaging process to ensure the safety of the items on delivery. It's a pity, you should have sent us an e-mail with a photo so that we could find a solution together. Best regards.
We apologize for the inconvenience caused by the condition of your orders. We have taken note of your comments on the quality of the goods and we are committed to improving our packaging process to ensure the safety of the items on delivery. It's a pity, you should have sent us an e-mail with a photo so that we could find a solution together. Best regards.
5/5
★★★★★
Perfect
Ludovic K.
purchased on 22/11/2023
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5/5
★★★★★
Fast shipping, products as described and well packaged
Fabienne V.
purchased on 17/11/2023
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5/5
★★★★★
Nice product. Conforms to site photos
Alexis P.
purchased on 14/11/2023
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5/5
★★★★★
Always fast and very well packaged
Peuble J.
purchased on 12/11/2023
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5/5
★★★★★
Corresponds well to the description and is always very well packaged. We are very happy with our purchase.
Patrick V.
purchased on 30/10/2023
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5/5
★★★★★
I am very satisfied with the product!
Esther L.
purchased on 26/10/2023
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5/5
★★★★★
Fast delivery. The product was exactly what was expected. Very satisfied!
Arnauld C.
purchased on 11/10/2023
5/5
★★★★★
Everything was done for us, despite the short lead times we received our flowerpicks on time to our great satisfaction. Many thanks -Asphodelinh ikebana-.
Soazic L.
purchased on 09/10/2023
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5/5
★★★★★
Very nice fabrics, I received everything very quickly. Thank you!
Daria B.
purchased on 14/09/2023
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5/5
★★★★★
Excellent choice and punctual service
Mariangela G.
purchased on 11/09/2023
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3/5
★★★☆☆
I didn't receive any information about the delivery.
Shohei H.
purchased on 05/09/2023
5/5
★★★★★
Very fast and attentive
Balogh B.
purchased on 28/08/2023
5/5
★★★★★
Everything arrived in perfect condition and was of very good quality.
Sebastián G.
purchased on 28/08/2023
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5/5
★★★★★
I am delighted and very satisfied with my purchase from the Wakagi site. Made in Japan with the undeniable quality and refinement of Japanese craftsmanship. Thank you Wakagi for making it possible to buy such beautiful things. I recommend Wakagi with my eyes closed!
Daniele A.
purchased on 25/07/2023
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5/5
★★★★★
Top
Fanny P.
purchased on 13/07/2023
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5/5
★★★★★
Wonderful products and very good quality. Fast shipping.
Eva M.
purchased on 28/06/2023
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5/5
★★★★★
Satisfied soèerveòoci as prpmesso
Agostino Fra C.
purchased on 27/06/2023
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5/5
★★★★★
Satisfied by fairness sale
Antonio L.
purchased on 26/06/2023
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5/5
★★★★★
Order conforms. all is well
Aline P.
purchased on 20/06/2023
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4/5
★★★★☆
Good delivery time.the packaging is very basic but effective.the delivery points are really far away and this forced me to take a more expensive colissimo.
Mireille R.
purchased on 13/06/2023
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5/5
★★★★★
Very nice piece, fast shipping, only a +.
Michelle M.
purchased on 06/06/2023
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5/5
★★★★★
Am very satisfied with quality and delivery time.
Irene K.
purchased on 22/05/2023
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5/5
★★★★★
Very satisfied!!!
Lidia A.
purchased on 21/05/2023
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