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V
Rating: 4 out of 5
Navigation was not to hard, even for a dyslexic such as me. Delivery with tracking # could be more improved, and customer service is good.
Customer reviews of Wear Moi
Trust Attestation
4,4
/5
Overall rating: 4,4 out of 5
Based on 1 082 published reviews
Summary of reviews
The online store Wear Moi consistently delivers a positive experience for customers, highlighted by the excellent quality of their products. Many shoppers have noted that items such as leotards and men's tights fit perfectly and are made from quality materials, with vibrant colors that are particularly appreciated. The delivery service is generally reliable, with several customers mentioning that their orders arrived quickly and in good condition.
All reviews
A
Rating: 2 out of 5
Delivery times were awful. After waiting for almost two months, I got an email that half of my order was out of stock. Communications were uninterested and unhelpful.
Translated reviews
Response from Wear Moi
Dear customer, Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The order has been shipped 2 open days after the estimated shipment date indicated in your cart. This delay is due to a bank holiday in France. The second item of your order was an outlet item, unfortunately due to a stock error, this item was not available. We are sorry for the inconvenience and we will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Rating: 4 out of 5
Price is good but shipping time is long
V
Rating: 4 out of 5
I love their dance wear. I wish there were more larger sizes and sometimes things fray at the seams. That's the reason I didn't give 5 stars.
V
Rating: 3 out of 5
The shipping took soo long!
V
Rating: 3 out of 5
Nice website, high postal and returning costs
V
Rating: 5 out of 5
Good quality and beautiful design
V
Rating: 5 out of 5
Very good quality!
V
Rating: 5 out of 5
Una muy buena compra y de alta calidad
A
Rating: 5 out of 5
I am a regular customer of WearMoi. The products are always as described on the site. Customer service is attentive and efficient. The grouped shipment may seem inconvenient, but it's part of the effort to reduce energy costs.
Translated reviews
V
Rating: 3 out of 5
They changed their sizing chart so it was too big for me.
V
Rating: 4 out of 5
Takes a long time for shipping.
V
Rating: 5 out of 5
Very good costumer servis, quick response, very fast delivery.
V
Rating: 1 out of 5
I never got my order
Response from Wear Moi
Dear customer,
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The customer service confirms that they are already in contact with you and that a claim has been done to Colissimo to locate your package. The customer service will inform you of the results and the possible options. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The customer service confirms that they are already in contact with you and that a claim has been done to Colissimo to locate your package. The customer service will inform you of the results and the possible options. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
V
Rating: 2 out of 5
The quality of all the products was very good but the sizing was terribly off. I even emailed to inquire about sizing and checked the sizing charts. There was no indication that the sizing for the dance shoes and leotard fit very small. Prior to my order, there was no indication that the delivery timeline was so extended. When I received the confirmation email it was indicated that it would be 6-8 weeks and it ended up taking 10 weeks for delivery. This information needs to be provided prior to ordering and accurate. The whole thing took so long I don't even feel like retuning the items.
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our CERES. For the estimated shipment date, I confirm that it is indicated product by product in the cart. I draw your attention that the order is shipped at once at the latest estimated shipment date. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our CERES. For the estimated shipment date, I confirm that it is indicated product by product in the cart. I draw your attention that the order is shipped at once at the latest estimated shipment date. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
A
Rating: 5 out of 5
Todo bien, rápido y buena calidad.
Translated reviews
V
Rating: 3 out of 5
I think the Wear Moi products are exceptionally good! Great style, amazing quality. My problem is with the shipping and delivery of our orders. The order ship dates get pushed back on a regular basis, and it is months sometimes before we receive our order.
V
Rating: 5 out of 5
Love the leotard, it’s the perfect thickness and it looks beautiful. It’s a little hard to put on because of the princess seams on the sides, but not too bad.
V
Rating: 5 out of 5
Fantastic
V
Rating: 5 out of 5
Site was easy to navigate- exact information on the pointe shoe specs was comprehensive- result? A new style of shoe that is perfect for me( after wearing Freeds for years!) xx
A
Rating: 3 out of 5
I find the delivery times far too long,
Translated reviews
V
Rating: 4 out of 5
Product was on backorder by several months, but service was fine otherwise.
V
Rating: 3 out of 5
We live US military base oversesas but WearMoi does not ship to APO address via USPS. We have to use forwarder which costs us extra money.
A
Rating: 4 out of 5
Very good site but order really very long to arrive (more than a month and a half)
Translated reviews
V
Rating: 5 out of 5
Took a while to arrive but otherwise smooth delivery, no unexpected delays or anything.
V
Rating: 3 out of 5
The shipping time took almost two months to arrive.
V
Rating: 2 out of 5
Great products. Slow delivery.
Response from Wear Moi
Dear customer,
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The shipment of your order has been delayed of 2 open days. We are sorry for the inconvenience and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The shipment of your order has been delayed of 2 open days. We are sorry for the inconvenience and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
V
Rating: 5 out of 5
Everything perfect!!
V
Rating: 5 out of 5
Very responsive customer service. Plus, I was able to return and change size instead of getting a refund, which was great.
A
Rating: 5 out of 5
This is my favorite site for buying dancewear. Excellent quality, nice design and lots of promotions!
Translated reviews
V
Rating: 3 out of 5
The first order arived within 2 weeks, but we needed a larger size. We had to wait another 6 weeks (!!) before that finally arrived. Returning is not for free. (€15 if you want to send it back).
A
Rating: 5 out of 5
Perfect
Translated reviews
V
Rating: 5 out of 5
Really fast delivery to Slovenia in only two days, quick respond on questions, product is very good quality and fits perfect. We are very sastisfied and recomend this product and brand.
A
Rating: 5 out of 5
Clear, well-functioning site
Translated reviews
V
Rating: 5 out of 5
Прекрасное обслуживание.прекрасные товары.быстрая доставка и вежливые продавцы!
V
Rating: 5 out of 5
Great fit and lovely colours. I would greatly recommend
V
Rating: 5 out of 5
Overall very good. One slight minus is the longer time between order and actual shipping.
V
Rating: 4 out of 5
Shipment tracking page is a bit confusing, but otherwise everything was fine.
V
Rating: 5 out of 5
All good!
V
Rating: 4 out of 5
Everything is fine unless size. All my friends thought I had to wear XS but It is too small to me actually. I felt so bad.