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V
Rating: 4 out of 5
Delivery took long.
Customer reviews of Wear Moi
Trust Attestation
4,4
/5
Overall rating: 4,4 out of 5
Based on 1 186 published reviews
Summary of reviews
Wear Moi consistently delivers items that customers praise for quality and fit, with many noting well-fitting leotards and durable dance belts that hold up over time. The shopping experience is often described as positive thanks to helpful, responsive staff and excellent customer service, along with attractive, well-made clothing that customers return to purchase again. People highlight a wide selection, especially for boys’ ballet wear, and frequent, smooth communication from staff that supports a positive overall experience. Delivery and shipping are referenced frequently as efficient and reliable when on time, though some reviews mention longer processing times and shipping challenges, yet the underlying sentiment remains that the product quality and service meet high expectations.
All reviews
A
Rating: 5 out of 5
Delivery a little long
Translated reviews
V
Rating: 5 out of 5
Maker of high-quality dancewear
V
Rating: 5 out of 5
fabulous~ I love them!!
V
Rating: 5 out of 5
Always quality products made with care and delivered with care
V
Rating: 5 out of 5
Navigation was straight-forward, as far as I can remember, and it arrived JUST in time: Christmas Eve morning! I got UPS notices while it was in transit, but since I didn't recognize the name in the notices, I thought it was spam. It would have helped if it said "WearMoi" instead of a person's name who I don't know.
A
Rating: 5 out of 5
Very responsive and friendly shipping department
Translated reviews
V
Rating: 4 out of 5
I love the goods i purchased, the delivery a little bit slow and one item didn't arrive so i had to ask twice, however it's all ok because it was black friday sale season and all the items arrived at last.
V
Rating: 5 out of 5
I love shopping woth WearMoi. The leotards look and feel great, the customer service is very responsive and the delivery is extremely fast (once the package is picked up by the courier).
A
Rating: 5 out of 5
Arrived before Christmas, cool.
Translated reviews
V
Rating: 5 out of 5
The leotard is perfect I love it
V
Rating: 4 out of 5
Very accurate regarding sending the order. On the downside, I don’t understand how you can order something online and once you have even paid for it they tell you it’s out of stock. You should revise your available products more often.
V
Rating: 5 out of 5
Accurately quoted the shipping and product received dates
A
Rating: 5 out of 5
A responsive team
Translated reviews
V
Rating: 5 out of 5
Everything is great: the style, quality and service, of course!:) very helpful employees:)
V
Rating: 5 out of 5
Hands down most gorgeous dance wear around. Love all the designs.
V
Rating: 5 out of 5
Good store, above average quality of materials. Fit and function are superlative.
V
Rating: 4 out of 5
Good quality leotards but shipping is slow because products have to be shipped from another country (Tunisia I believe). Good customer service.
V
Rating: 4 out of 5
It came a little late but no worries. It was well packed and everything
V
Rating: 5 out of 5
The products are excellent—my daughter’s favorite dance wear. I am especially pleased with the customer service. The carrier misdelivered our package, which was a birthday gift for my daughter, and wear moi sent a replacement from a nearby store that still arrived in time! It was a great relief and I am so thankful for excellent and responsive customer service.
V
Rating: 5 out of 5
All perfect
A
Rating: 4 out of 5
Very long delivery time but it was worth the wait!!!!
Translated reviews
V
Rating: 5 out of 5
The delivery was quicker than I expected and the staff was very available and helpful
V
Rating: 5 out of 5
perfect
V
Rating: 5 out of 5
the ONLY issue I have with Wear Moi is their delivery time… otherwise, no complaints!
their product is absolutely beautiful!
their product is absolutely beautiful!
A
Rating: 5 out of 5
Easy-to-use and accessible site.
Translated reviews
V
Rating: 5 out of 5
envío rápido y correcto
A
Rating: 2 out of 5
Most of the items could not be delivered.
The adult leotard is very badly cut and the children's leotard is very small. Very disappointed with this order...
Translated reviews
The adult leotard is very badly cut and the children's leotard is very small. Very disappointed with this order...
Response from Wear Moi
Dear Customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. As we explained in the previous comment: the order concerned was placed during Black Friday on Outlet items, and despite the attention we pay to our stock, there are sometimes discrepancies. We have sent you an email to inform you that we were unable to complete your order and have proceeded to refund the products concerned.
Regarding your comments on the cuts of the various products, as we have not yet received any returns for these items, customer service will contact you. We apologize for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
Regarding your comments on the cuts of the various products, as we have not yet received any returns for these items, customer service will contact you. We apologize for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
A
Rating: 4 out of 5
Very good, but it's not always easy to return to the previous page.
Translated reviews
V
Rating: 5 out of 5
Lovely styling and excellent quality
V
Rating: 5 out of 5
I am extremely pleased
V
Rating: 3 out of 5
the product is beautiful… that’s why i still purchase it… but, it takes a long time for it to arrive. i ordered in early november f and my order arrived almost 6 weeks later…
V
Rating: 5 out of 5
A breeze ordering on Wearmoi website
V
Rating: 5 out of 5
The navigation was super easy. For some reason I had an issue with my order and the customer service team was super prompt to respond and handled the matter with respect and urgency and to my full satisfaction!
V
Rating: 5 out of 5
Good quality and good service.
V
Rating: 5 out of 5
super nice product and customer service
V
Rating: 5 out of 5
I purchased a leotard and skirt and love the fit! They performed beautifully in class and the quality is great. Would purchase again!
V
Rating: 4 out of 5
I love this brand and this leotard, the only problem I found is that I always get Size small and always fit me perfectly but for this leotard I found the shoulders a little big for me.
A
Rating: 1 out of 5
Shall I go through the history of this order, which almost never arrived? 1] I wanted to buy the Lavande and Felicity leotards for a workshop in Brussels on December 10 and 11, but Felicity couldn't be shipped for three weeks (dream on - hello impulse buying)... So I only ordered Lavande (and paid the shipping costs)... The training weekend is over... Still no new leotard! I end up calling WearMoi... I learn that my address doesn't exist... No, in fact, it was misspelled by the sender. TNT, the most dishonest of carriers, leaves it in the wild. AND NOBODY CALLS ME!!! What's the point of leaving our phone !!!!! Anyway, the leotard is reshipped and eventually arrives. As for the "commercial gesture" in compensation, it amounts to 10% on a future order. We're dreaming... I'm still waiting for an apology call from WearMoi management, and not just from the young woman on the hotline, who had nothing to do with it. Thanks in advance.
Translated reviews
V
Rating: 5 out of 5
Delivery arrived even before the date.