Reviews Wear Moi

The size maillot was again wrong. Insted of a M you send me for second time an XS

Returned a product that wasn't a fit, after two weeks still no return of funds.

Hello, a leotard was defective, with holes, I have made the complaint twice but have not yet received a response

Returns are at the customer's expense while the sizes of the shoes vary greatly from one model to another. Without precise information on the website ...

The article was too small.

Almost 3 months to receive my order and no commercial gesture at the end. Deplorable!!!

2 months to receive an order! When I called to find out more, I didn't even get a commercial offer for a next purchase, given the insane delays in receiving my order. I was already dissatisfied with my previous order, because the sizes displayed on the site didn't correspond at all to the product, and I had to return the parcel (at my expense) to receive a larger size, again with high delivery costs. I placed these orders at the request of the Paris Conservatoire, but I might as well tell you that I take it upon myself to inform the teachers of the difficulties in obtaining the requested outfits, hoping therefore not to have to go through Wear Moi again for my daughter's next leotard. I know I'm not the only parent unhappy with their Wear Moi order (deliveries too long and/or leotard size problems).

Orders take far too long to arrive and the timing messaging is unclear, bordering on the dishonest. After recently placing my order (undiscounted) a large discount was offered, too late for me of course. Before, I was offered birthday gifts that were not gifts at all but merely imaginary marketing nonsense. Its a pity as the product itself is good if overpriced.

I was very much disappointed by the communication in which Wear Moi cancelled my order, after more than one month! I found it very disrespectful, they could have told me straight away that those items were not available, instead of letting me wait for more than one month, and I could have chosen a different size without any problem. If I knew, I would have cancelled the complete order, it was a present, and I have been waiting for so long! I would not have expected such behavior after so many days, they even sent me emails telling me that the order had been shipped. Why this contradictory communication? I am very sorry for this situation. I placed other orders in the past, but I never had so much delay and similar problems. Rosalba +393284860246

Shipping took too long and missed an important event because of it even though it was ordered on time

I didn’t receive anything. Still Waiting for it. I will not recoment this business to anyone.

Very bad, we are extremely disappointed with the service and are still waiting for the arrival of my daughters leotards, despite chasing up many times and ordering these at the beginning of August they have still not arrived. Please advise when this will be, she is the only one in the class having to wear other leotards. Thank you Kelly

I couldn’t get my package.

The only reason I used this company was for a uniform my studio had chosen. I ordered 2 custom pieces and they BOTH arrived with defects. One was missing a button, the other had runs in the mesh. Both unwewrable. I understand a detects happen, but both? Customer Services asked me to pay return shipping on the defective leotards (!!!!) and it was only after several back-and-forth emails they finally agreed to give me a return label. Asking your customers to pay return shipping on defective items was the last straw, will never order again. Will stick with Yumiko & Eleve in future.

Since I still haven't received my order and I still haven't heard from my parcel, I can't put a good rating!!!!

I need that particular leotard for my daughter in her strict ballet school. She is five. I’ve ordered a 4/6 too tight, so I ordered a 6/8 which still didn’t fit and was not much different from the 4-6. After spending 70 dollar to have these shipped, I read their return policy and you have to send it back in the same plastic bag it came in? Totally ridiculous. I sent the unwashed, unworn, barley touched leotards in a box in hopes of getting my money back since now she is unable to wear the leotard required of her for class. Its not in the same plastic bag, but the box I put it in will probably keep it safer in its travels. If I get my refund, I will update my rating.

It was disappearing at lost so could not receive.

I never received the parcel

The delivery time was too long. We needed one of the items for the Nervi festival of the YAGP gala.

Delivery took almost 2 months, and for the price we could have expected more respect. One of the worst service

Shall I go through the history of this order, which almost never arrived? 1] I wanted to buy the Lavande and Felicity leotards for a workshop in Brussels on December 10 and 11, but Felicity couldn't be shipped for three weeks (dream on - hello impulse buying)... So I only ordered Lavande (and paid the shipping costs)... The training weekend is over... Still no new leotard! I end up calling WearMoi... I learn that my address doesn't exist... No, in fact, it was misspelled by the sender. TNT, the most dishonest of carriers, leaves it in the wild. AND NOBODY CALLS ME!!! What's the point of leaving our phone !!!!! Anyway, the leotard is reshipped and eventually arrives. As for the "commercial gesture" in compensation, it amounts to 10% on a future order. We're dreaming... I'm still waiting for an apology call from WearMoi management, and not just from the young woman on the hotline, who had nothing to do with it. Thanks in advance.

Never received the package.

I’m very disappointed because I ordered a black leotard that was available at the time of order, so paid for it. After a month I was emailed that the item was out of stock and discountinued. So waiting more than a month for delivery is already not a good service and being told that wasn’t available after a month is even worst! I have recently saw online the leotard through a different seller but full price and only few available - they didn’t had it before!!! Quality of items is really good but very disappointed with service and communication Thank you Kind Regards

I never got my order

Sizing is so far off. Shameful.

Terrible. I haven’t reviewed anything! Ordered over a month ago! Two weeks ago I got a notice stating a shipping label had been printed and PART of my order was on its way… never came, when I track that shipping label it is still stating that it was created and hasn’t left facility… don’t think I’ll order from them again. Now I need to track down an actual human to get a refund but I can’t get anyone on the phone!

First of all, I cannot evaluate something that I did not receive, the order was forgotten or lost, the amount paid was not returned, as a result... it cannot be an evaluation on the subject

I haven't received the conrad t-shirt yet.

The shipment never arrived

I placed my order of one leotard and one skirt that my daughter needed for summer intensive. When placing my order the ship date was in early June. After placing the order the confirmation date had changed and it had a ship date of July 18, but that wasn't even honored. The items arrived around July 29 (summer intensive was over). I was excited about the promotion with the order of a a free Black Large dance bag (Product DIV95) but instead we only received a tiny cheap swag bag with the wear moi label like you get for free shopping at a dance store.

Terrible never again. Go absolutely anywhere else. Patronising ignorant support.

One month on and still hoping to receive my order. Disgusting.

Unfortunately the order was incomplete. After a couple of months from the order date I recived only 1 item of the 2 I ordered (the skirt but not the leotard). Now I’m leaving and I hope the customer service will help me sending it to my new address, since I need it in maximum a couple of week. I didn’t expect so many problems.

I STILL have NOT received this white ballet sweater and am waiting to hear a status update!