Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Material suitable for children and of great solidity.. Some items on sale or promotion would be welcome from time to time given our loyalty to your group. Thank you.
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A
Aurore C.
Rating: 4 out of 5
following a purchase from 04/09/2026
Good material
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Christine V.
Rating: 4 out of 5
following a purchase from 17/09/2026
objectives maintained
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Lisa T.
Rating: 4 out of 5
following a purchase from 18/09/2026
Very good. Fast delivery
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Hayay H.
Rating: 1 out of 5
following a purchase from 18/09/2026
Hello, I am contacting you regarding my order. When I made my purchase, I paid extra fees for home delivery. However, I see that my package was ultimately delivered to a pickup point, which is not the delivery method I chose and paid for.
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Response from Wesco
Hello,
We sincerely apologize for this disregard of your chosen delivery method and for the inconvenience caused.
You paid for a home service and it is not normal that your package was dropped off at a pickup point without your consent. A commercial gesture will be made to compensate for this shortcoming.
Have a nice day
L
Luc C.
Rating: 4 out of 5
following a purchase from 06/09/2026
Follow-up and reception ok.
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M
Médiathèque -.
Rating: 4 out of 5
following a purchase from 15/09/2026
The order received today meets our expectations. We will be able to test the paper and table with our users.
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Caplp Sarl -.
Rating: 4 out of 5
following a purchase from 11/09/2026
order preparation time is a bit long
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Francoise R.
Rating: 4 out of 5
following a purchase from 11/09/2026
Very good
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Anne-Marie L.
Rating: 4 out of 5
following a purchase from 10/09/2026
To place an order, I knew what I wanted... However, the delivery was not great, no message, email or anything to inform me that it was arriving... neither from Wesco nor from the carrier.
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Isabelle C.
Rating: 4 out of 5
following a purchase from 05/08/2026
6 emails to announce the arrival of a package...
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Amicale A.
Rating: 1 out of 5
following a purchase from 04/09/2026
Order deadlines not respected, putting our service in difficulty.
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Response from Wesco
Hello,
We sincerely apologize for this delivery delay and for the organizational difficulties it has caused within your service. We fully understand the impact that such a delay can have on your daily life.
This delay is directly related to supply constraints on the affected products, which unfortunately delayed the preparation of your order.
We hope that despite this inconvenience, you will trust Wesco again for your future purchases.
Have a nice day
C
Claire M.
Rating: 1 out of 5
following a purchase from 10/09/2026
Package not shipped 4 days after the order, it's just a notebook. I will not order again and I will return the order if it ever arrives because I managed otherwise.
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Response from Wesco
Hello,
We sincerely regret your disappointment regarding the shipping delay of your order.
We want to assure you that our delivery times are always communicated transparently from the validation of your purchase and are included in your order confirmation. Your package containing the notebook is currently being handled and is on its way via Colissimo.
If you wish to return this product as soon as you receive it as you indicate, we invite you to register your return request via our online form: https://www.wesco.fr/requests/request/search.
Have a nice day
B
Bernard V.
Rating: 4 out of 5
following a purchase from 06/09/2026
very satisfied with the product
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Alsh Lou Loubatou -.
Rating: 1 out of 5
following a purchase from 21/08/2026
Damaged table
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Response from Wesco
Hello,
We sincerely regret this incident and are sorry to learn that your table arrived damaged.
Your request has been processed by our after-sales service. A new table top is being sent to you to replace the damaged item as soon as possible.
Have a nice day
A
Animation Cosines -.
Rating: 1 out of 5
following a purchase from 06/08/2026
Chaos at the post office regarding the package not fitting in the mailbox because the package was damaged by the carrier. The poorly executed package: 5l can in a large box 75 cm high without protection, very poorly executed!
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Response from Wesco
Hello,
We are sincerely sorry to hear about this incident and we completely understand your dissatisfaction with the poor condition of your package upon arrival.
Your comment has been directly forwarded to our logistics department to take the necessary measures for the future.
Have a good day
M
Marie Claude M.
Rating: 4 out of 5
following a purchase from 29/07/2026
Satisfied with this transaction
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Laetitia T.
Rating: 1 out of 5
following a purchase from 28/08/2026
I requested a delivery date in the proposed time slot and I was not informed that it was delayed by a week... it is because I called several times and sent emails that I got information. This does not allow for any organization and the least one can do is to inform in advance and not at the moment it happens
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Response from Wesco
Hello,
We sincerely regret these organizational difficulties and we fully understand your frustration regarding this delivery delay.
After verification, our services sent you an email as soon as the carrier informed us of the failure of the initial delivery attempt, in order to ensure the follow-up of your file. We are however sorry that this information did not reach you sooner and that you had to contact us several times to obtain these details.
Your comments regarding the lack of communication from the carrier have been forwarded to our logistics department to improve the transmission of alerts.
Have a nice day
A
Aziza P.
Rating: 4 out of 5
following a purchase from 19/08/2026
I often order from Wesco because they have suitable items of superior quality
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Ime Bayot Sarrazi -.
Rating: 4 out of 5
following a purchase from 30/06/2026
it went well but it is preferable to call to schedule the delivery under the best conditions
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Mairie D'auriol -.
Rating: 1 out of 5
following a purchase from 24/07/2026
Hello, I am dissatisfied because the package was not delivered on the scheduled date, so no one was present at the school and the delivery was thrown over the gate !!!!!!!!!
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Response from Wesco
Hello,
We sincerely regret this incident and we fully understand your dissatisfaction regarding the delivery delay and the unacceptable conditions of your package's drop-off.
Please know that your comment has been directly forwarded to our transport service to raise the issue with the carrier and to initiate awareness actions.
If you notice any breakage or damaged material as a result of this package being thrown, we invite you to immediately file a complaint using our online form: https://www.wesco.fr/requests/request/search. Our teams will handle your case as soon as possible.
Have a nice day
M
Multi-Accueil De Monségur M.
Rating: 1 out of 5
following a purchase from 24/07/2026
An item was damaged upon receipt
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Response from Wesco
Hello,
We sincerely regret this incident and are sorry that one of your items arrived damaged.
We inform you that a personalized response has been provided by our after-sales service to resolve this situation as quickly as possible.
If you have any further details or documents to send us, you can at any time complete your file via our online form: https://www.wesco.fr/requests/request/search.
Have a nice day
M
Multi Accueil Cigo Zorn -.
Rating: 4 out of 5
following a purchase from 29/07/2026
fast delivery
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E
Ecole Les Primevères -.
Rating: 4 out of 5
following a purchase from 02/07/2026
The equipment arrived slightly damaged. I will make a complaint.
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Crèche Les Lutins -.
Rating: 1 out of 5
following a purchase from 23/07/2026
Incomplete order delivered outside without notice
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Response from Wesco
Hello,
We acknowledge your report regarding the delivery conditions of your order and the apparent absence of certain items.
However, after verification, our information indicates that the entirety of the packages comprising your order has indeed been delivered to you.
If, after checking the contents of all your packages, some products are still missing, we invite you to contact us immediately via the complaint form: https://www.wesco.fr/requests/request/search
Have a nice day
E
Ecole Ste Jeanne Elisabeth -.
Rating: 1 out of 5
following a purchase from 08/07/2026
My package has still not been delivered since 08/24 and was supposed to be represented on 08/28 but supposedly not delivered because the road is inaccessible whereas our road is clear
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Response from Wesco
Hello,
We sincerely regret this delay as well as the inconvenience caused by this unsuccessful delivery attempt.
Following your message, our customer service immediately contacted the carrier to assess the situation. The road being quite passable, the instruction has been given and the delivery of your package is now scheduled for this Monday.
Have a nice day
C
Creche Les Ptits Dauphins C.
Rating: 4 out of 5
following a purchase from 24/08/2026
The carpets are in accordance with the order
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Catherine P.
Rating: 4 out of 5
following a purchase from 11/08/2026
The carrier is good but I haven't tested it on the one-year-old baby it is intended for.
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Stephanie C.
Rating: 1 out of 5
following a purchase from 17/08/2026
I did not receive my order
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Response from Wesco
Hello,
We sincerely apologize for the wait and this delivery issue regarding your order.
After checking your file, we inform you that your package is currently being returned to our premises as it was reported damaged during transit.
As soon as it is received in our warehouses, our after-sales service will contact you to proceed with the reshipment of your order in perfect condition.
Have a nice day
P
Pataques -.
Rating: 1 out of 5
following a purchase from 27/07/2026
The package is empty..
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Response from Wesco
Hello,
We are sincerely sorry to read your message and we completely understand your dismay at this empty package.
Your request has been processed by our after-sales service and a replacement product has been sent to you.
We renew our apologies for this inconvenience and thank you for your patience.
Have a nice day
A
Association 123Soleil -.
Rating: 4 out of 5
following a purchase from 26/06/2026
good
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Maison De La Petite Enfance M.
Rating: 4 out of 5
following a purchase from 09/07/2026
quick, good feedback
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Pénélope R.
Rating: 1 out of 5
following a purchase from 07/07/2026
The carrier clearly was not at the right address since he indicated to me by email that he could not make the delivery while we were on site. He returned my order to the sender even though I immediately took the necessary steps with Wesco (as soon as I received the non-delivery email). As a result, my order will likely be delivered at the end of August now..
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Response from Wesco
Hello and thank you for taking the time to share your experience. We are sincerely sorry for the difficulties encountered during the delivery of your order. After verification, the carrier informed us that a delivery attempt could not be completed. As this is a school establishment, the order was then automatically returned to our warehouses for storage, according to the procedure in place during the summer period. It will be resent at the end of August to be delivered to you as soon as operations resume. We fully understand your disappointment regarding this situation and apologize for the inconvenience caused. We thank you for your understanding and hope that your order will bring you complete satisfaction upon receipt. Have a nice day.
M
Mairie St Maurice L'exil -.
Rating: 4 out of 5
following a purchase from 13/07/2026
Effective phone advice Quick order and delivery
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Mairie De Tressan -.
Rating: 4 out of 5
following a purchase from 08/07/2026
satisfied
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Hélène R.
Rating: 1 out of 5
following a purchase from 23/06/2026
A big delay, a returned package and still not delivered !!
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Response from Wesco
Hello,
We sincerely regret this big delay and the inconvenience caused by this delivery situation.
After checking your file, we inform you that the return of the package to our warehouses is currently in transit by the carrier. As soon as it is received and processed by our logistics teams, we will contact you to arrange a new shipment or the solution that suits you best.
We remain at your complete disposal at the address [email protected] to follow the progress of your file.
Have a nice day
M
Médiathèque -.
Rating: 4 out of 5
following a purchase from 24/06/2026
good as always
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Centre De Loisirs -.
Rating: 4 out of 5
following a purchase from 26/06/2026
Happy with WESCO products. The products arrive in good condition.
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Jean-Luc G.
Rating: 4 out of 5
following a purchase from 26/06/2026
PARCELS RECEIVED ON TIME.... BUT NOT UNPACKED YET
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- M.
Rating: 4 out of 5
following a purchase from 01/07/2026
very well however I asked a question for my second quote that remains unanswered
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