Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
I am very happy with the furniture, very sturdy and pretty. However, I received damaged boxes and one corner of the furniture was damaged. And frankly, I expected clearer explanations for the assembly.
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Vincent P.
Rating: 4 out of 5
following a purchase from 28/06/2026
very good
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Nabila B.
Rating: 4 out of 5
following a purchase from 22/06/2026
I am satisfied with my purchases, it's quality
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Brigitte B.
Rating: 1 out of 5
following a purchase from 21/06/2026
Very unpleasant delivery person, did not want to pick up the pallets delivered supposedly with a pallet!! torn boxes everywhere I have not yet checked my goods because I am a childminder but I am already very angry so I really hope that the goods will be impeccable, given the state of the boxes I doubt it a lot I will send you the photos as soon as possible.
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Response from Wesco
Hello,
We sincerely regret your dissatisfaction and we fully understand your anger at the delivery person's attitude and the condition of the received boxes. This type of behavior and service does not reflect at all the quality of service we demand for our customers.
Please know that all information regarding this delivery incident has been immediately forwarded to our transport service so that your comment can be escalated to the concerned provider.
As soon as you have inspected your material, if you notice any damaged or missing products, we invite you to send us your message along with your photos to the address [email protected]. Our teams will do what is necessary to resolve the situation as quickly as possible.
Have a nice day
M
Mairie De Fresnes M.
Rating: 4 out of 5
following a purchase from 11/06/2026
Package in good condition. Tracked and fast delivery. BE CAREFUL with the size of the packaging box, very large for a small item.
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Sandra W.
Rating: 4 out of 5
following a purchase from 21/06/2026
Very good
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Christine L.
Rating: 4 out of 5
following a purchase from 31/05/2026
Quick order but the box had been opened!
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Fabienne H.
Rating: 4 out of 5
following a purchase from 15/06/2026
store offering many quality references for all ages and the service is quick.
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Les Colibris -.
Rating: 4 out of 5
following a purchase from 20/05/2026
materials to standard
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Nathalie F.
Rating: 4 out of 5
following a purchase from 10/06/2026
The wesco site is really good, delivery on time with tracking.
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Mini Hope -.
Rating: 4 out of 5
following a purchase from 12/06/2026
Package intact and on time thank you
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Annick D.
Rating: 4 out of 5
following a purchase from 10/06/2026
I am satisfied with the purchases made. Overall, my order went very well. The most negative point is the price of the items, and perhaps the lack of benefits granted to early childhood professionals like childminders (of which I am one), it's a bit of a shame!
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Sandra D.
Rating: 1 out of 5
following a purchase from 10/06/2026
Lack of communication between the delivery person and the Wesco team. Naturally, I will not order other items from you.
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Response from Wesco
Hello,
We sincerely regret your dissatisfaction and are sorry to read that your delivery experience was so disappointing.
In order for us to understand what happened and improve our services, could you provide us with some details about the problem you encountered?
We invite you to share these details by writing to [email protected].
Have a nice day
S
Stella P.
Rating: 1 out of 5
following a purchase from 07/06/2026
I did not receive the catalog
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Response from Wesco
Hello,
We take good note of your feedback regarding the non-receipt of your catalog.
However, after checking on our side, our information indicates that the shipment and delivery were indeed made to your address. It is possible that a postal delay occurred during the delivery.
Have a nice day
A
Alison P.
Rating: 1 out of 5
following a purchase from 08/06/2026
No The order arrived incomplete, this is the first and last time I start on this site
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Response from Wesco
Hello,
We sincerely regret your disappointment with this first experience and we apologize for this incomplete package.
Please know that your complaint has been taken into account by our teams and we confirm that the missing bottles will be sent to you as soon as possible.
We hope that receiving these items will help regain your trust.
Have a nice day
S
Sabrina T.
Rating: 4 out of 5
following a purchase from 30/05/2026
Very good, however it's a pity that there is no regular discount for customers who purchase regularly.
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Sylvie P.
Rating: 4 out of 5
following a purchase from 01/06/2026
Very fast delivery!
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Khadija C.
Rating: 1 out of 5
following a purchase from 25/02/2026
I waited 3 months to receive the package and it is still not available
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Response from Wesco
Hello,
Thank you for your feedback and we sincerely regret the significant wait you have experienced.
After reviewing your file, our information indicates that your order has indeed been delivered, but unfortunately one of the ordered products is no longer available. An email has been sent to confirm the cancellation of this product.
Our customer service is available by email at [email protected] or by phone at 05 49 80 01 66 for any further information.
Have a nice day
C
College Les Fougeres -.
Rating: 1 out of 5
following a purchase from 26/05/2026
your packages arrived shattered with great difficulty in finding all the scattered material
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Response from Wesco
Hello,
We are sincerely sorry to learn that your packages arrived damaged and that you encountered difficulties in gathering your material. This situation does not reflect the quality of service we demand for our deliveries.
Please know that your comment has been immediately forwarded to our transport service to prevent this type of inconvenience in the future.
If, after verification, you find that you are missing material or that a product has been damaged, we invite you to contact our customer service by email at [email protected] so that we can remedy this quickly.
Have a nice day
E
Elisabeth B.
Rating: 4 out of 5
following a purchase from 23/05/2026
Very good first order
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Claire R.
Rating: 4 out of 5
following a purchase from 13/05/2026
I really enjoyed my experience (2 purchases on the site and 5 different items in total I believe)
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Micro Creche Du Pole Enfance De Moisdon La Riviere -.
Rating: 4 out of 5
following a purchase from 30/04/2026
The items match the description, the sales service is responsive. The items are carefully packaged, everything is functional.
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Sophie B.
Rating: 4 out of 5
following a purchase from 19/05/2026
very effective article. however, the announced minimum height is insufficient.
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Francoise K.
Rating: 4 out of 5
following a purchase from 19/05/2026
Very nice toy. My little girl loves it! But the price is a barrier to buying more.
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Response from Wesco
Hello,
A big thank you for your feedback! We are delighted to learn that this lovely toy is so appreciated by your granddaughter.
We completely understand that the price can be a barrier. As a French SME, we take pride in designing durable, safe, and high-quality products, which requires significant investments in material selection and adherence to strict standards. This level of demand and our human-sized structure explain our prices, always designed to offer you the best for children.
Have a nice day
J
Janine R.
Rating: 4 out of 5
following a purchase from 17/05/2026
Happy with the ordered items but delivery service is deplorable
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Norbert G.
Rating: 4 out of 5
following a purchase from 15/05/2026
Good material, interesting colors. Rating 4, as there is always room for improvement.
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Micro Crèche Les Minis Perles -.
Rating: 1 out of 5
following a purchase from 13/05/2026
2 plates are broken. It's the same every time
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Response from Wesco
Hello,
Thank you for your feedback. We are sincerely sorry to hear that your experience with Wesco has not been satisfactory.
In order for us to provide you with a quick and appropriate solution, we invite you to make a request by email to our after-sales service at the address [email protected], attaching photos of the plates.
Have a nice day
M
Multi Accueil La Balançoire M.
Rating: 4 out of 5
following a purchase from 10/04/2026
-
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Multi Accueil -.
Rating: 4 out of 5
following a purchase from 14/04/2026
ras
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Lorine F.
Rating: 4 out of 5
following a purchase from 11/05/2026
Fast shipping items not always well protected
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Creche Des Renardeaux C.
Rating: 4 out of 5
following a purchase from 28/04/2026
delivery in accordance with the order
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Veronique B.
Rating: 1 out of 5
following a purchase from 10/05/2026
Extremely disappointed The delivery person never showed up at my home. I had to pick up my package at the post office. The latter was open and a good part of the spikes had fallen and were lost. I will not order any more packages if you keep Chronoposte as the delivery service.
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Response from Wesco
Hello,
We are sincerely sorry for this particularly disappointing experience. What you describe does not correspond at all to the quality of service we wish to offer you, both in terms of delivery and the condition of your package.
Please know that we take your feedback very seriously and that we will immediately report this incident to Chronopost. In order to address the missing items and to apologize for this inconvenience, a commercial gesture will be made.
We invite you to contact our customer service by email at [email protected] so that we can finalize this and provide you with a quick solution.
Have a nice day
S
Sandrine B.
Rating: 4 out of 5
following a purchase from 27/04/2026
Quality product. Delivery within the scheduled time.
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Crèche Boucle D'or -.
Rating: 4 out of 5
following a purchase from 21/04/2026
Happy with the purchases made
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Céline S.
Rating: 4 out of 5
following a purchase from 01/05/2026
I am satisfied with the products ordered from Wesco. I only give 4 stars because, having been a customer for years, I was unable to validate the order at the time of payment. I had to create a new Wesco account with a different email address... Otherwise, I am completely satisfied.
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Julie G.
Rating: 4 out of 5
following a purchase from 23/04/2026
ras
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- E.
Rating: 4 out of 5
following a purchase from 28/04/2026
an order... two deliveries (tracking not very clear regarding the delivery in 2 times ??)
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Cedric S.
Rating: 4 out of 5
following a purchase from 29/04/2026
Good product and fast delivery.
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Juliette H.
Rating: 4 out of 5
following a purchase from 30/03/2026
very good !
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Vania F.
Rating: 1 out of 5
following a purchase from 20/04/2026
I received my damaged package and I am still waiting for a response to change it
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Response from Wesco
Hello and thank you for taking the time to share the situation with us. We are sorry for the problem encountered during delivery and we would like to extend our sincerest apologies. Our customer service is proceeding with a new shipment of the product. We thank you in advance for your patience. We look forward to seeing you again soon on our site. Have a nice day.
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