Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Order not received although it is noted as delivered to my mailbox.
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Rating: 4 out of 5
following a purchase from 31/01/2023
The site is very good, products are easy to find.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2023
Box delivered very damaged, to report to the carrier.
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Response from Wesco
Hello and thank you for bringing this information to our attention. We are sorry that your order was mishandled during delivery while our teams pay great attention during preparation. We will immediately notify the concerned carrier so that this does not happen again in the future. This situation remains independent of our will and we hope that you will still come back to see us on www.wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2023
The only downside is the delivery for which we have no information about the delivery date
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Rating: 4 out of 5
following a purchase from 29/01/2023
Very well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2023
Fast, serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2023
The delivery is on time, however, even though the packaging is very solid, the glasses cases could have been better secured.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2023
Delivery as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2023
Not always clear to find your order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2023
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2022
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2023
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2023
Satisfied with the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2023
Heterogeneous content
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2023
Items conforming and very good quality. Too bad the delivery was not up to par. Order received several days late compared to the announced date.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2023
Good packaging, inflation tool. And spare valve, just missing a tool to easily remove the valve
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2023
Very sturdy changing table, but I find it not deep enough, the children's feet stick out too much and the assembly instructions are very difficult to understand.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2023
Order compliant with what I ordered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2023
A bit disappointed with the bricks from the archibloc kit but they were on promotion so the expense was not excessive compared to other similar products on other sales sites
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2022
Fast delivery, product matches the description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2022
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2022
Interesting site but delivery fees are a bit high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2023
The delivery is disappointing, the delivery person does not speak French, does not bring up the packages, and when he does, it is not in the best conditions even though he has a carrier for large packages.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2022
Delivery was a bit long, ordered on 27/12/2022, received on 10/01/2023, let's say it was during the holiday period!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2022
Nothing particular to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2022
Aside from one product of poor quality, the rest is good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2022
Delivery was on time but there were difficulties assembling the furniture. The plan was not explicit enough.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2022
Easy order and fast delivery, balloon with a spare cap and adaptable nozzle, perfect! The only downside is the excessive plastic packaging. Is there a way to reduce it? Each set of cones packaged by color, each hoop individually wrapped... I understand that this is probably a basic organization, but maybe it should be reconsidered at this level? For my package, for example, none of the packaging was useful. There were only plastic items in the box.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2022
Nothing to report. Order quickly taken care of and shipped. The received products seem to be of quality.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2022
Your site is problematic and outdated: - my wife was blocked claiming a card rejection problem by our bank. However, our card works very well elsewhere and the bank confirmed that there was no rejection on their part. - when trying to place an order and there is this famous rejection, we go back to the beginning and wait for another payment method to be proposed. But not only is this not the case, but also our entire order has disappeared. Result: my wife needs to set up her nursery and was supposed to order nearly €1000 worth of items. The first order started with you represented more than €500 but due to the problems encountered we ordered less than €300 from you. And we are in the process of ordering the rest elsewhere. - As a result, having to restart the operation and re-enter the items several times due to these malfunctions, we also did not request a quote for a discount. Finally, we called your support several times to try to resolve the problem but no solution was provided or even sought, and we only encountered unproactive people on the phone. What does one have to do with you to get someone to take charge of a customer's problem? Hoping to be heard.
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Response from Wesco
Hello and thank you for taking the time to report these malfunctions with precision. First of all, we apologize because your shopping experience on our site has been laborious and particularly disappointing. The payment rejection may be explained by the limit on your credit card and this situation remains independent of our will. We are sorry that communication with our teams has not met your expectations and we renew our apologies. We have informed WESCO's commercial management as well as the sales manager in your area so they can get back in touch with you directly. We sincerely hope that things will calm down and we hope you will give us a second chance to make a better impression by returning to www.wesco.fr in the future. Have a nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2022
Easy navigation on the site; very reasonable delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2022
Fast service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2022
The products are great. However, the delivery was quite long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2022
Website a bit complex to use at the time of ordering...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2022
Easy with the different sections.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2022
Easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2022
Good quality and great order tracking.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2022
Easy to navigate site. Fast delivery.
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