Customer reviews of Wesco

Good.

Fast delivery, I would have preferred the foldable mattress but it was out of stock and I couldn't wait! Otherwise, it met my expectations, although I thought it would be a bit bigger. But it will do the job. Perfect for my activity as a childminder.

Received before the expected date.

Disappointed because of inadequate packaging that damaged the card! Partial delivery, I'm missing one card and the storage tube! For a Christmas gift, the gift is late!

A lot of choices

Nothing to say

When I ordered on the Wesco site, the delivery time was communicated to me, indicating that I would receive my order by December 12 at the latest. On December 12, I stayed at home to receive my order but it never arrived. The order tracking is useless, it has been indicating for several days that my package was out for delivery and that an appointment was in progress (in clear terms, nothing precise regarding the shipment, it was stuck at the same stage all along). On the evening of the 12th, I received a call from a carrier who asked me to choose a date for the delivery of this famous package. I told him that I should receive it during the day, that the site had indicated this detail to me. This was false... The carrier did not have this information. I then contacted Wesco to understand this shortcoming and this lie, and they informed me that I would receive my order within the week! Long live December 12! While when ordering they ask for a maximum delivery date... which they ultimately do not take into account. The carrier brought me my package today, December 13. But I am still disappointed with the lack of truthfulness regarding the shipping of orders. Fast shipping, delivery tracking, and taking into account a date attract the customer, but behind that, when you stay at home waiting for a package that does not arrive, it is not nice to experience. The bed is still in wonderful condition, as indicated in the photo on the site. The quality seems to be present despite a price that is still high just for a bed frame. I therefore allow myself to take away one star.

very good

Overall good.

Very well designed site, the products are appealing

Easy order and quick receipt of the item.

I was surprised and disappointed that the 2 dolls were delivered in a plastic bag. It's really not presentable for gifting.

The deadline was as expected

I paid for a chronopost for nothing hoping for a delivery scheduled for Monday 5/12 in vain because the address I wrote during payment was only communicated halfway, yet it was to be delivered to the only care house in this location, which I had also indicated, but neither wesco nor chronopost called or emailed me to resolve the delivery, nothing before my call to only understand that I was the only one penalized by this communication error between wesco and chronopost despite the address indicated on the wesco site.

Easy to use site

No issues.

I never received my order even though it was shipped on November 17. The customer service is unreachable so I don't know what's going on. I sent an email and they offered me a complaint that will be processed within 10 days, unacceptable!

Easy to use

Received earlier than expected so nothing to complain about regarding delivery. I would like to order more often but the prices on all products remain too high for childminders with small contracts

Site recommended by an acquaintance. Pleasantly surprised.

Website navigation not very easy, customer service great and delivery without problems within the indicated deadlines

Product as described, however the fork fixing nut was missing for assembly as the bag containing the screws and nuts was not sealed in the package

Everything is fine

pleasant navigation

Well-designed site. Products that you find in schools or daycare at home and not expensive

Just a downside on the site. You have to keep going back to the starting point when doing a search. This is a bit annoying.

good

Fast order and delivery, I am very satisfied.

The ordered Bale is a bit thicker than the old ones and softer. We'll see the quality over time.

In line with my expectations

You entrusted my order to a terrible carrier who left the 4 packages on my doorstep for anyone to see, risking them being stolen. This is unacceptable. I was not at home since the delivery was scheduled between November 16 and 18. The order seems correct although I have not assembled the beds. I have no issues with the quality of your items. Avoid this carrier GLS in the future, which many say does a poor job; the packages were left haphazardly and prevented my neighbor from leaving his house. The carrier is also unreachable. Thank you.

4 stars instead of 5 due to the slightly long delivery time. Otherwise, everything is perfect! From the quality of the product to the delivery service.

Honestly, the products are of excellent quality, but it's a shame that you, Wesco, do not ship packages to French Guiana. I would also have liked the educational board to exactly match the colors of the lines in the Seyes notebook (blue/purple/pink) and for the squares to be slightly wider, which would allow for larger writing on the board and thus enhance visibility for the children. Otherwise, the products are of excellent quality.

Readable

Package never received, even though we were on tour: no tracking.

Pleasant site to browse

Order received very quickly, not very well packaged, just a thick plastic

When you are an individual, it is not necessarily well classified for us, a friend had told me about your rugs and I had a hard time finding it on your site

Good site

Very suitable.