Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Very good site, easy navigation. Too bad the price is not displayed with VAT included and quite expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2022
Received later than expected but very happy with my purchase
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2022
Quality material, order arrived quite quickly. However, I would have liked to have order tracking by email like other sites do. Other than that, everything is perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
I am satisfied with the products from the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2022
Website is fine.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2022
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2022
It's a shame that shipping is only free with a high amount.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2022
Great site, delivery received correctly. The only downside is the delivery time. I still received the package 1 day before the expected date but the initial delay was long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2022
the delivery is fast, only a small message from the delivery person would perhaps avoid a trip for nothing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2022
No navigation problems on the site. Delivery done quickly, short deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2022
delivered on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2022
Working in a nursery, I am satisfied with the product that I already knew. However, I was disappointed with the delivery because the delivery person left my 9kg package for me to carry up to my home while I am 8 months pregnant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2022
lack of clarity on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2022
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2022
very good site, fast delivery, no issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2022
nothing to complain about, deadlines met
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2022
The order went perfectly. The only downside is regarding the delivery through the carrier VIR. In fact, the customer service of VIR is not able to contact the delivery people and warehouses, which is problematic when it is noted absent in the tracking and the person is present.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2022
Perfect for Wesco. Good product. Good packaging. Reachable company, reactive and pleasant and professional contact person. But the post office failed and a package was misdirected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
The small beds and sheets are as described, fast shipping, it was with the carrier at my place in Bastia (Haute Corse) that I had problems retrieving the package, I had to call Wesco 4 times to finally get my package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2022
Correct delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
Always very good service!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2022
Simple and quick search
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2022
Order received very quickly. Package very well wrapped.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2022
The site lacks freshness and modernity, but the main thing is to have quality products. If I had to choose, I prefer a slightly outdated website, but with current and quality products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2022
Accessible
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2022
A lot of material offered. Sometimes difficult to find certain items in the proposed categories but still manageable.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/05/2022
I was not informed about the order tracking and I don't know if it has been delivered
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Response from Wesco
Hello and thank you for your feedback. We are sorry to hear that you did not receive tracking information for your package; we place great importance on the quality of our services, whether it be advice or listening. That is why we invite you to contact our customer service in such situations; our team is at your complete disposal at 05 49 80 01 66. Regarding your order placed on May 5th, we can see that a confirmation email was sent to your email address on the same day, in which you could find the tracking link for your package. Your order was indeed shipped from our site on May 6th. From the moment the package leaves our site, you could track the delivery of your package via La Poste using the tracking link. We can see on the La Poste website that a delivery was indeed noted on May 11th in your mailbox. We hope we have answered your questions and look forward to seeing you again soon on our site. Have a nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2022
Very good quality but still too expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2022
Easy navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2022
For the delivery, the person did not see the house number which was visible, he went to the neighbor to ask
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2022
DELIVERY VERY WELL PACKAGED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2022
I really like this brand. However, I was less pleased with the delivery that I requested to be home and that the second package was dropped off at a relay point without notifying me. The lady on the phone was super efficient in telling me where I had to go to pick it up. Nevertheless, when I request home delivery, I like it to be respected...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2022
Navigation is pleasant. The search engine is not always successful.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2022
Overall good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2022
Simple for a novice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2022
Quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2022
speed in the processes and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2022
Very satisfied with my purchases; however, I would have liked to have real tracking of my package.
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