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A
Rating: 4 out of 5
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 4 stars
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Rating: 4 out of 5
Home delivery is great
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A
Rating: 4 out of 5
The site is very good, no particular issues. However, deliveries for some products remain long.
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A
Rating: 4 out of 5
Overall satisfied
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A
Rating: 4 out of 5
Box very large compared to the toy
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A
Rating: 4 out of 5
Happy to have ordered these games, as a childminder it would be nice to have some discounts.
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A
Rating: 4 out of 5
Nothing to report, everything went well.
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Rating: 4 out of 5
very nice site with beautiful products, fast delivery
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Rating: 4 out of 5
I easily placed my order. The delivery time was respected and messages were sent to me for the delivery date which is reassuring. I received my order well; the box had an open flap but nothing was missing.
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A
Rating: 4 out of 5
Good products. I recommend.
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Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
customer service is attentive, delivery very good. the only downside is the delivery time which is long.
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A
Rating: 1 out of 5
Delivery made, but it does not match the order
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Response from Wesco
Hello and thank you for your feedback. Our customer service has taken your complaint into account and is doing what is necessary to provide you with a solution as soon as possible. We apologize for this order preparation error and hope to have the chance to see you again on our site. Have a nice day
A
Rating: 1 out of 5
We pay a lot to have it delivered to us... but that's false!! You have to go to the collection point!!! Change the delivery service!
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Response from Wesco
Hello and thank you for your review. We place great importance on our customers' satisfaction. The delivery did not go as per our quality commitments and we apologize for that. We will forward your feedback to the relevant service so that this situation does not happen again. We hope to have the opportunity to see you again soon on our site. Have a nice day
A
Rating: 4 out of 5
A lot of choices
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A
Rating: 4 out of 5
Easy navigation on the site, fast delivery, satisfied with my purchase.
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A
Rating: 1 out of 5
Delivery delay issue. One package is still missing and I still have no information on when the missing item will be delivered
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Response from Wesco
Hello and thank you for your feedback. We apologize for the missing package. Our customer service has taken your request into account and has done what is necessary for the missing product to reach you in the coming days. We sincerely apologize for the inconvenience caused and hope to have the opportunity to see you again soon on our site. Have a nice day
A
Rating: 4 out of 5
Very satisfied with the products offered!! However, educational learning games based on current methods would be even more interesting!! Regarding your prices, they seem a bit high to me, which pushed me to buy elsewhere, which is a shame!!!
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Rating: 4 out of 5
Fast delivery and the item corresponds well to the photo.
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Rating: 4 out of 5
Very good products
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Rating: 4 out of 5
Good product and fast delivery
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
In accordance with the description.
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Rating: 4 out of 5
Particularly satisfied with the quality of Wesco products and delivery times. However, if a product is out of stock, you do not cover the costs for a separate shipment. Also, during our previous order (high chair for children), the box was very damaged. Fortunately, the chair was intact.
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A
Rating: 4 out of 5
Issue with the order address, but the delivery person was understanding and the recovery was done by a neighbor. So great, because I was in DOM for a death.
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A
Rating: 4 out of 5
A wide choice of quality products. Even if some prices seem a bit exaggerated...
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Rating: 1 out of 5
I opened the package this morning to prepare a surprise route for my children for Christmas tomorrow and I found a broken piece at the bottom of the bag... I am disappointed.
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Rating: 4 out of 5
Clear site. Good order tracking. Fast shipping. Receipt of the posters was impeccable, but the small package was not sturdy enough to support the weight of other packages: it was 'squashed' on one side and the post had to reinforce it (on the side where the package was empty..). This slowed down its reception... but no breakage... phew!
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A
Rating: 4 out of 5
4 because there is always room for improvement but I did not encounter any major difficulties navigating the site. Delivery time was top!!
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A
Rating: 1 out of 5
I would have liked to be able to order paint bottles individually and choose my colors.
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Response from Wesco
Hello and thank you for your feedback. On our site, some references of gouache are indeed available individually or in sets. We remain at your disposal and hope to have the opportunity to see you again soon on our site. Have a nice day
A
Rating: 4 out of 5
Very good choice of wooden games, good quality, original, reasonable prices. The floor mats are also of good quality for baby crawling and rolling over!
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Rating: 4 out of 5
Good, a lot of choices, easy to find an item
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Rating: 4 out of 5
navigation on the site could be improved, more intuitive. Delivery okay, complicated but Christmas period and late order, well-prepared package arrived torn but nothing damaged, recyclable package top!
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Rating: 4 out of 5
Not unpacked, Christmas purchase, but good order tracking, and the quality of the product has already proven itself.
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Rating: 4 out of 5
Well-constructed site, easy navigation, varied offer
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Rating: 4 out of 5
A little disappointment because I ordered my bin to replace the one my daughter broke. But the colors are no longer the same at all (formerly a nice transparent purple but now a pale and opaque purple).
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Rating: 4 out of 5
Very good material for children.. too bad a bit expensive for individuals
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Rating: 4 out of 5
Packaging more than average (torn in places) but fortunately the material is not damaged.
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Rating: 4 out of 5
Clear, neat and precise
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Rating: 4 out of 5
User-friendly site!
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