English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
Very nice reproductions of insects!
Translated reviews
Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast and as per the order.
Translated reviews
A
Rating: 4 out of 5
Perfect!
Translated reviews
A
Rating: 4 out of 5
The products are of good quality but the delivery is very delayed.
Translated reviews
A
Rating: 4 out of 5
Very easy, a lot of choices
Translated reviews
A
Rating: 4 out of 5
Original items
Translated reviews
A
Rating: 1 out of 5
Order for a rug lost along the way and it's up to us to deal with the carrier... Then we receive an email saying that there is no rug in our order... Total, 3 weeks of waiting and a delivery person who gives us a time slot from 8am to 6pm... No apologies and not a word.... Shameful
Translated reviews
Response from Wesco
Hello and thank you for your comment. We hear your dissatisfaction and are sincerely sorry that the delivery did not meet Wesco's commitments. Our logistics service has been informed of the situation and will take the necessary measures with the carrier to ensure that this situation does not happen again. We hope that your order brings you satisfaction. Have a nice day
A
Rating: 1 out of 5
The products themselves are very good, but Wesco's services are not professional, we were disappointed with other orders, disappointed by customer service unfortunately
Translated reviews
Response from Wesco
Hello and thank you for your feedback. We place the utmost importance on providing you with high-quality services and we are sincerely sorry that you were not convinced. Our customer service remains available at [email protected] for any questions. Despite this missed encounter, we hope to have the pleasure of seeing you again soon on our site. Have a nice day
A
Rating: 4 out of 5
Everything is ok
Translated reviews
A
Rating: 4 out of 5
Very comprehensive. A bit difficult to navigate
Translated reviews
A
Rating: 4 out of 5
Good navigation on the service, lack of technical information on some items is a shame
Translated reviews
A
Rating: 4 out of 5
Very good site
Translated reviews
A
Rating: 4 out of 5
Very rich. Professional quality products.
Translated reviews
A
Rating: 4 out of 5
I received my package quite quickly... good quality of the product, satisfied.
Translated reviews
A
Rating: 4 out of 5
Slight delay since I received my order in 2 parts. Nevertheless, it was quick.
Translated reviews
A
Rating: 4 out of 5
Fast service. However, high costs.
Translated reviews
A
Rating: 4 out of 5
Very happy with my order, quality items.
Translated reviews
A
Rating: 1 out of 5
Payment for express delivery. Package still not received after more than two weeks and a phone complaint and another by email!
Translated reviews
Response from Wesco
Hello and thank you for your feedback. We place the utmost importance on the quality of our services and are sincerely sorry that the delivery of your order did not meet our quality standards. Our customer service has proceeded to resend your order. We hope it will satisfy you and that we will have the chance to see you again very soon on our site. Have a nice day.
A
Rating: 1 out of 5
Order received partially and no news on the rest.... For a first order, I am very disappointed....
Translated reviews
Response from Wesco
Hello and thank you for your feedback. We place the utmost importance on satisfying you and are sincerely sorry for the delay you are experiencing. Despite the care we take in preparing our packages, sometimes the transport does not meet our standards, and part of your order has unfortunately experienced this. Our customer service has sent you a goodwill gesture, and we hope this will ease your disappointment. We are sorry for this missed first appointment and hope to see you again soon on our site. Have a nice day.
A
Rating: 4 out of 5
Very good site. Lots of choices, maybe some items are out of budget for individuals and more suitable for organizations, which is a shame. Delivery is a bit long and the fees are just, except to get free shipping you have to spend an astronomical amount, and that's also a shame.
Translated reviews
A
Rating: 4 out of 5
The box arrived with a hole, leaving a mark on the bed. However, the delivery time was faster than announced.
Translated reviews
A
Rating: 4 out of 5
An earlier delivery than what was announced, but everything went well.
Translated reviews
A
Rating: 4 out of 5
Good products.
Translated reviews
A
Rating: 4 out of 5
Very good but the person on the phone misinformed me about the bins and when I wanted to order a new item, she said it no longer existed!
Translated reviews
A
Rating: 1 out of 5
I already sent you an email notifying my disappointment regarding the state of my order!!! Very disappointed!!! It’s not the products I criticize... one of the disinfectant bottles completely emptied and damaged my paper towel roll and gloves!!! Useless!!! The rest was soaked but after washing, it lost that smell that had settled everywhere!!!
Translated reviews
Response from Wesco
Hello and thank you for your comment. We are absolutely sorry for this situation and understand your disappointment. Our customer service has taken your feedback into account and will proceed to resend the damaged products. We hope you will not hold this against us and that we will have the opportunity to see you again soon on our site. Have a nice day
A
Rating: 4 out of 5
Catastrophic delivery
Translated reviews
A
Rating: 4 out of 5
Ordered at the end of April and received at the end of June.
Translated reviews
A
Rating: 4 out of 5
I am very satisfied with the product, but very disappointed with the delivery time as I only received it on Friday, June 26, while I ordered this product back in May.
Translated reviews
A
Rating: 4 out of 5
order compliant
Translated reviews
A
Rating: 4 out of 5
Fast and impeccable delivery. But high prices
Translated reviews
A
Rating: 1 out of 5
It is still particularly astonishing to receive a phone call from the public school located 2 km from ours saying that the package was delivered to them!!! + Obligation to go pick up the package during school hours!!!
Translated reviews
Response from Wesco
Hello and thank you for your comment. We attach the utmost importance to the quality of our services and to the full satisfaction of our customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures with the carrier to ensure that this does not happen again. Have a nice day
A
Rating: 1 out of 5
Customer service is a disaster, not up to the demand. Never ordering from them again, received a bad package, a whole bunch of procedures to do knowing it's their fault.
Translated reviews
Response from Wesco
Hello and thank you for your comment. We attach great importance to the quality of our services and the full satisfaction of our customers. We are sorry that your experience with us did not meet our quality standards. To provide you with a solution, our customer service has sent you a form to complete. This is our usual procedure to have traceability for each request and to propose the most appropriate solution. Have a good day.
A
Rating: 4 out of 5
Fast delivery, everything went well.
Translated reviews
A
Rating: 4 out of 5
Very easy.
Translated reviews
A
Rating: 4 out of 5
The site is perfect, package received quickly, but the quality leaves something to be desired. This is my first order, and I am disappointed. The clip button on the protective cover already popped off during installation. I have neither the time nor the courage to return it; it was a crib bumper for a medical bed for children with multiple disabilities.
Translated reviews
A
Rating: 4 out of 5
Correct site
Translated reviews
A
Rating: 4 out of 5
Pack delivered on time, satisfaction guaranteed.
Translated reviews
A
Rating: 4 out of 5
Very good.
Translated reviews
A
Rating: 4 out of 5
Good order tracking, but called twice to schedule delivery. Called on Thursday to be delivered the next day between 9 am and 5 pm: okay, I won't move all day: no delivery, no call for explanation! The following Monday called again for an appointment the next day for delivery. This time delivered around 4 pm.
Translated reviews
A
Rating: 4 out of 5
5 but especially don't change anything.
Translated reviews