Customer reviews of Wesco

good, nothing to say

Very good site. I recommend.

Nothing to report

Quality products and very fast

good

Very good brand, package delivered on the right date.

Shipping box too large... the pack of chalk was moving around and was open... 2 chalks were broken as a result. And the small boxes of stickers were also moving around in the big box.

Wide choice of products!

I am satisfied with my order overall. Delivery was compliant during the lockdown, tracking number and precise details on the progress of the delivery.

I received a box with paint that had spilled everywhere. Apparently, one bottle was cracked. As a result, all the material is covered in paint. The stickers are unusable, so all the material is covered in paint. The stickers are unusable. The material is probably of good quality...

Delivery was faster than announced, so I am delighted. Quality material. Well packaged.

Order met my expectations, and received well before the expected date!! So very happy!! I recommend this site for the quality and the products offered

3 weeks after placing the order I still haven't received anything

the delivery was very long and it was not because of COVID!!!

I placed an order on the site and that day, the site confirmed it could send orders to individuals (lockdown). My order was stuck in closed warehouses. I only received it 20 days later.

Very long shipping time

Very good site with many very useful items. Delivery was very long but given the current circumstances, it must play a role.

Satisfied with the order and delivery

Nothing received and no news!

Good

Fast delivery

I am shocked by the lack of professionalism of your delivery system, their handling of ongoing operations and those completed on their site, and the contact with their delivery person. The package was supposed to be delivered on the 20th, a call from the delivery person that we missed (no message). The reason for non-delivery on the site, additional address needed... We made a second delivery request (same address, we only have one). The delivery was supposed to be made on the GLS site on the 23rd. I called the delivery person who told me he had not loaded anything, had not found our address on his GPS on the 20th, citing a different but nearby address, namely 'chemin du pont de la cagne' instead of our address 'chemin de la Cagne'. Nothing yesterday on the package tracking site. I tried to call GLS without success after an endless wait. This morning, a call from the delivery person who was downstairs at my place (apparently he must have changed GPS or entered the correct address) and refused to come up to my place with a 13m3 utility vehicle, a sloped concrete path that all delivery people take (yesterday a 16m3 came to deliver me a desk). I mentioned to the delivery person that I had a caravan at home, which he could see, and he told me verbatim in a tone from the beginning bordering on correction and this time aggressive 'well do you want your package yes or no.....' By the time I went down to meet him, my package was left at the entrance of the path and he was already turning around. I did not electronically sign any delivery slip, the coronavirus was mentioned by the window while turning around, which may be a precautionary measure that I understand. Going on the GLS site this morning, all delivery operations are validated for the 24th, including that the package was at the delivery agency yesterday, for an email from them dated May 20: Thank you for your trust. Your package 00DDLE58 will be delivered on the specified date March 23, 2020 at this address*: 3900 CHEMIN DE LA CAGNE 06640 ST JEANNET France Same address, same delivery person. It is possible that I am the only one reporting this kind of inconvenience, but if not, it would be good to report these inconveniences to GLS. Best regards, Y.

Delivery was two months late. They are not friendly on the phone. No response to questions.

Good navigation overall!

Only a small part of the order was delivered... no response from customer service

Delivery a bit long

Searching for a product is not intuitive enough on the site, for example when I search for changing mat, I get other products displayed as a priority before the different models of mats.

The material is hard to imagine, like any distance order

Great selection of items, reasonable prices, fast and flawless delivery!

The order was easy to place, the delivery time was satisfactory, difficulty in visualizing the size and material in distance selling but this is not specific to Wesco!

It's as described

received on time. Damaged box.

The products are good. But every time I order from them, the products arrive in poor condition. Once it was an exploded box of chalk that messed up the rest of the package, this time it was split bags of beads and beads scattered everywhere in the package, a batch of colored sheets arrived completely creased...

pleasant and easy-to-navigate site, interesting products, fast delivery and in accordance with the order

Your company works with the delivery company Heppner, which is very difficult to compete with in terms of incompetence. The refund is pending because according to customer service, the return of the merchandise has not yet been made. Not only did I not receive my order, but I also have to wait for it to be returned to be refunded. This is not normal!

I have ordered several times on the wesco site and the products are always of good quality.

Delivery time a bit long

Very interesting site! Fast delivery but my order was not protected in the box and it arrived partially opened. The item received is not exactly as shown in the photo (no reinforcement on the bottom of the rocker) but still of very good quality!

Fast delivery but it's a shame that shipping costs are charged even for large orders.

Very satisfied, the site is really good, I was called for delivery 3 days before, the delivery person was very nice.