English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
Easy to use site
Translated reviews
Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good delivery, package well
Translated reviews
A
Rating: 4 out of 5
Order arrived quickly. Sheets perfect for 'nursery' beds. However, they could be softer.
Translated reviews
A
Rating: 4 out of 5
Delivery time respected, very serious.
Translated reviews
A
Rating: 4 out of 5
in accordance with the request
Translated reviews
A
Rating: 1 out of 5
Order placed with 3 items available within a week. Everything was delivered 6 weeks later!!!!! And this beyond the agreement of our establishment. We will therefore have to conduct another check! Very random response, no date, no commercial gesture. Table tops scratched, anti-finger pinch cracked. My two establishments as well as those part of our group will think about another supplier.
Translated reviews
Response from Wesco
Hello and thank you for your feedback. We are absolutely sorry for not being as quick to deliver as we would have liked. Despite all the care we take in preparing your packages as quickly as possible, we have experienced a significant workload that explains this delay. We hope that our commercial gesture will help alleviate your disappointment and we hope to see you again soon, under better conditions.
A
Rating: 4 out of 5
The products are of very good quality and the site offers a huge selection. The only downside is the waiting time between the order and delivery which was long but I am still very satisfied.
Translated reviews
A
Rating: 4 out of 5
The rug was delivered before the scheduled date, too bad it was folded in half and in a packaging that was too large
Translated reviews
A
Rating: 4 out of 5
Very good quality A3 Butai.. I haven't used it yet.. Too bad it's not more highlighted.. it's quite neutral
Translated reviews
A
Rating: 1 out of 5
Error with the item on your part and a minimum 15-day wait for customer service processing is lamentable
Translated reviews
Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your packages, sometimes an error slips in. We are sorry for not meeting our standards but still hope that the returned item suits you.
A
Rating: 4 out of 5
A wonderful selection of items with simple and fast delivery.
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Fast.
Translated reviews
A
Rating: 4 out of 5
Clear, quality items
Translated reviews
A
Rating: 1 out of 5
Order never received because the delivery person lost the package. Wesco after-sales service took 3 weeks for a new shipment.
Translated reviews
A
Rating: 4 out of 5
Pleasant site and easy to navigate
Translated reviews
A
Rating: 1 out of 5
Zero communication, I still don't know where my order is!!!
Translated reviews
Response from Wesco
Thank you for your feedback. We place great importance on the quality of our services, whether it's listening or advice. Please note that as soon as you place an order with Wesco, you have a tracking link for your package processing that appears in the details of your order and on the confirmation email. This allows you to track your order from its preparation in our warehouses to delivery at your home. Wishing you a good reception.
A
Rating: 4 out of 5
Delivery on time... very good!
Translated reviews
A
Rating: 4 out of 5
Simple and clear navigation on the site. Delivery on time. satisfied with my order
Translated reviews
A
Rating: 4 out of 5
Very rich site but some products are a bit expensive!
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
Good follow-up on my order, very interesting early childhood products. Very long delivery time.
Translated reviews
A
Rating: 4 out of 5
delivery longer than expected
Translated reviews
A
Rating: 4 out of 5
effective
Translated reviews
A
Rating: 4 out of 5
Great fast and efficient service
Translated reviews
A
Rating: 4 out of 5
Good site with fast and careful delivery but a bit expensive...
Translated reviews
A
Rating: 4 out of 5
The site is not user-friendly on mobile and shipping costs are very high unless you reach free delivery.
However, there is a wide selection of products!
Translated reviews
However, there is a wide selection of products!
A
Rating: 1 out of 5
The packaging of the order was poorly done, the postal service's colisimo reported a package incident and refused to take charge of the package. I have had no feedback from Wesco regarding this issue. I tried to contact customer service by email, and to this day, several weeks after my order which has indeed been debited, I still have no news! A nightmare.
Translated reviews
Response from Wesco
Hello and thank you for your feedback. We are sorry to see such a situation. We cannot explain the carrier's blockage at this time. To limit your wait, we have resent the package and hope you will receive it as soon as possible. We thank you for this feedback as it allows us to improve our service.
A
Rating: 4 out of 5
Nothing to report!
Translated reviews
A
Rating: 4 out of 5
Very good, fast delivery.
Translated reviews
A
Rating: 1 out of 5
Delivery times not respected, carpet torn upon receipt and handling of complaints too long!
Translated reviews
Response from Wesco
Hello and thank you for your feedback. We are always disappointed when our items, made with love, suffer from rough transport and do not arrive at your place intact. We urge you to send us a photo of your package at [email protected] so that we can proceed with a possible replacement.
A
Rating: 4 out of 5
Satisfied with the delivery time, however not being delivered in Martinique, I had to have it delivered to an acquaintance in France
Translated reviews
A
Rating: 4 out of 5
You have to order a lot (€250) to get free shipping. Moreover, the ordered product arrived damaged at one of the handles. I will make a complaint.
Translated reviews
A
Rating: 4 out of 5
Nothing
Translated reviews
A
Rating: 1 out of 5
Regarding the ordered product, nothing to say but I am very disappointed regarding the delivery because for an order placed on a Thursday having paid €14.90 for express delivery in 24h, the package only arrived on Monday! And when we ask for explanations and a refund of the delivery costs from customer service, there is no one and no response! Really not serious! Therefore, this is the first and last time I will use this site because there are much cheaper and much more serious options elsewhere.
Translated reviews
Response from Wesco
Hello and thank you for your feedback. In order to focus all our resources on the quality of our selection, our express delivery service does not deliver on Saturdays. Thus, your order did indeed leave our premises within a few hours but could not be delivered over the weekend. We apologize for causing you this disappointment and hope that our commercial gesture will make you not hold it against us too much.
A
Rating: 4 out of 5
Very nice and comfortable sleeping bags but unfortunately I did not receive the requested color. I will write to customer service and I am convinced they will make a commercial gesture because they have always been attentive.
Translated reviews
A
Rating: 4 out of 5
Received before the date, perfect, the only downside was the state of the package. The tape was half removed, several holes in the cardboard. But fortunately my package was complete.
Translated reviews
A
Rating: 4 out of 5
Very good site, too bad they did not communicate our request for delivery on a specific date to the delivery person when we can do it at the time of the order. I had requested to be delivered in August, the delivery person showed up 5 days before the scheduled date. I was absent (hence my request for a delivery date) so I received it about ten days later than what I had requested... Catherine, it's a shame because it's a good quality site.
Translated reviews
A
Rating: 4 out of 5
Great finds but sometimes a bit difficult to navigate.
Translated reviews
A
Rating: 1 out of 5
Product received with a lot of delay, 1 and a half months after the order without any communication about it. When I contacted customer service for news: quick response and zero excuses.
Translated reviews
Response from Wesco
Hello and thank you for your feedback. We have been victims of our success and we apologize for this delay. We hope that the commercial gesture as well as our apologies will win your forgiveness and we hope to see you again under better circumstances on wesco.fr.