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A
Rating: 4 out of 5
Easy to use site that offers a wide range of products
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Respect for the stated conditions
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A
Rating: 4 out of 5
Clear and functional site
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A
Rating: 1 out of 5
I still haven't received the books so I can't give an opinion. Disappointed not to have received them for Christmas.
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Response from Wesco
Hello and thank you for your feedback. We are sorry that you did not receive your gifts in time to celebrate the Christmas holidays. This was due to an incomplete address issue.
A
Rating: 4 out of 5
Good, quite a few products
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A
Rating: 1 out of 5
The molds received seem very old, are damaged and all stuck together
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Response from Wesco
Hello and thank you for your feedback. Despite all the attention we pay to the quality of the products we select for you, it happens that some bad apples slip into our stock. Your comment allowed us to check our stock to offer you items that meet your expectations and our standards. We hope you will appreciate your new molds.
A
Rating: 4 out of 5
very good fast delivery
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A
Rating: 4 out of 5
Very nice site but complicated to use
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A
Rating: 4 out of 5
Website dedicated to children and their development for both individuals and professionals with a wide selection of products.
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A
Rating: 4 out of 5
Regret: no packaging around the product, so there is a risk of theft.
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A
Rating: 4 out of 5
Simple
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A
Rating: 1 out of 5
Package was patched up with exploded orange gouache bottle... maximum dissatisfaction. R. T. for J. T.
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Response from Wesco
Hello, We cannot accept your comment as it contains personal information (First name and Last name). Thank you for your understanding.
A
Rating: 4 out of 5
Product conforms to what was announced.
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A
Rating: 4 out of 5
Good, but difficult to find without using the search bar
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A
Rating: 4 out of 5
Wide choice!
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A
Rating: 4 out of 5
Fast order. Good quality but still quite pricey especially when you see the size of the toy upon arrival. But overall happy because my daughter plays well with it.
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A
Rating: 4 out of 5
Merchandise conforms and good follow-up
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A
Rating: 4 out of 5
Clear
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A
Rating: 4 out of 5
Thank you for your speed and the responsiveness of your customer service with whom I exchanged a few emails!
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A
Rating: 4 out of 5
very good discovery!
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A
Rating: 4 out of 5
It's a shame that shipping costs are so high when ordering just a few markers...
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A
Rating: 1 out of 5
The package arrived partially opened. I didn't notice it immediately. Inside, the three rattles and the catalog were missing. I am very disappointed with the Colissimo service and I hope Wesco will send me the three missing rattles...
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A
Rating: 4 out of 5
Great site
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A
Rating: 4 out of 5
Good products
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A
Rating: 4 out of 5
well readable and easy
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
interesting site, very good quality material
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A
Rating: 4 out of 5
Very satisfied with the choice and delivery.
We will do it again.
Thank you
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We will do it again.
Thank you
A
Rating: 4 out of 5
Disappointed by the popup awakening farm
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A
Rating: 4 out of 5
reliable site with original items
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A
Rating: 4 out of 5
it's ok
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
Compliant
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A
Rating: 1 out of 5
A few minutes after validating my order, I realized that I had forgotten two products. I wanted to cancel my order (because there is no modification proposed) to add these products. Impossible to cancel because the order preparation was in progress even though I had just validated it. In total, the order was only shipped 2 days later and I only received it after 5 days. Since I have to pay shipping fees again, I will not reorder the products I wanted to add.
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Response from Wesco
Hello and thank you for your feedback. Your order can be canceled within 2 hours of validation. However, if the items are in stock, it is possible that our elves take care of it right after. Regarding shipping fees, we regularly publish promo codes for you to benefit from free shipping. Don't hesitate to subscribe to our newsletter or join us on our Facebook page to never miss them.
A
Rating: 4 out of 5
Fast shipping but very basic packaging.
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A
Rating: 4 out of 5
Package received on time. Everything went very well.
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A
Rating: 4 out of 5
Very good, with real educational games and of good quality. Just a pity that the prices are so high
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A
Rating: 4 out of 5
Order arrived very quickly, thank you
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
The site is good, we can see your articles
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