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A
Rating: 4 out of 5
Many interesting items that cannot be found elsewhere
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 4 stars
Reset filtersA
Rating: 1 out of 5
Quality products but mediocre customer/marketing service and unreliable partial delivery that made me lose two days.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order did not meet Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure it does not happen again.
A
Rating: 4 out of 5
Very good customer service that responds quickly. However, I take away one star for the delivery times which are quite long (but we are only charged once the delivery is initiated, very good point!)
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A
Rating: 4 out of 5
EASY TO ACCESS WHETHER BY PRODUCTS OR REFERENCES FAST FOR DELIVERY
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A
Rating: 1 out of 5
Error in the shipment. Another product received.
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Response from Wesco
Thank you for this feedback. We attach great importance to the quality of our services, whether it is listening or advice. Our customer service is at your complete disposal at 05 49 80 45 05.
A
Rating: 4 out of 5
Wide choice
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A
Rating: 4 out of 5
I love the universe dedicated to children and therefore the choice of products from this brand.
However, the mirror we received, which is expensive, has a small chip on the wood so that's a shame!
We had already folded the delivery box so I won't return it. We'll make do with it.
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However, the mirror we received, which is expensive, has a small chip on the wood so that's a shame!
We had already folded the delivery box so I won't return it. We'll make do with it.
A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Lack of communication about the delivery date
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A
Rating: 4 out of 5
Very nice choice of uncommon toys
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A
Rating: 4 out of 5
correct
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A
Rating: 4 out of 5
It's a shame that you can't see the product in the existing colors
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A
Rating: 4 out of 5
Pleasant site
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A
Rating: 4 out of 5
Very attractive site and easy to navigate
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A
Rating: 4 out of 5
satisfied
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A
Rating: 4 out of 5
Great! The site is well made and you can quickly find what you want at reasonable prices. Regarding the quality, I am very satisfied.
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A
Rating: 4 out of 5
easy to use and fast delivery
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
I placed an order considering the delivery and supply time which turned out to be false. So instead of receiving my order in 3 weeks, it took a full 2 months. Customer service also did not offer delivery in two parts rather than one, so I waited even for the products that were clearly in stock. Very disappointing.
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Response from Wesco
Thank you for your feedback. Victims of our success, our stocks have been strained. This explains the inconvenience and we apologize for it.
A
Rating: 4 out of 5
Quite fast, it's convenient.
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A
Rating: 4 out of 5
Fast and professional
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A
Rating: 4 out of 5
Good quality products, received quickly
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A
Rating: 4 out of 5
Very good but delivery a bit long..
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A
Rating: 4 out of 5
Difficult at the beginning of the week to locate but after a bit of handling it's fine!
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
Choice of products
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A
Rating: 4 out of 5
Satisfactory overall.
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A
Rating: 4 out of 5
Quality material, a bit expensive
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A
Rating: 4 out of 5
Very good site
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
very good site and with choice
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A
Rating: 4 out of 5
Good products
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A
Rating: 4 out of 5
well in accordance with the site
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A
Rating: 4 out of 5
Good products! With a security advantage, a lot of choices! I enjoyed browsing the site!
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A
Rating: 4 out of 5
practical and clear
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Correct
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A
Rating: 4 out of 5
The delivery time was very good, the choice of delivery date impeccable
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A
Rating: 4 out of 5
Very good. A notification upon arrival of the package would be a plus!
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