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A
Rating: 4 out of 5
Fast and efficient.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 080 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very clear!
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A
Rating: 4 out of 5
Beautiful presentation. Clear
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A
Rating: 4 out of 5
Very good site with good products
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A
Rating: 4 out of 5
Apart from the product which is very expensive for what it is (there has been a noticeable decline in quality over time, I also have the old version), the transaction was carried out quite correctly.
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Response from Wesco
Hello and thank you for your feedback. We put our heart into designing and manufacturing equipment of impeccable quality. The safety of children is our priority. To this end, we have created an internal quality testing laboratory that initially validates our creations. These are then tested in an external laboratory to definitively validate them. Each product we sell meets the strictest standards, this is our trademark. We hope you will appreciate the durability of your purchase.
A
Rating: 4 out of 5
Very good
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A
Rating: 1 out of 5
Delivery time doubled compared to the initial announcement (almost 1 month) / no information from customer service, no commercial gesture ... very disappointed by their lack of consideration
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Response from Wesco
Hello and thank you for this feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. The customer service and logistics teams have been informed of this situation. We apologize. Our customer service is at your complete disposal at 05 49 80 01 66 for any further information.
A
Rating: 4 out of 5
very comprehensive, a lot of references but navigation can be a bit difficult (the play mats are in many different 'chapters', hard to compare them all at a glance for example)
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A
Rating: 4 out of 5
very good site and a lot of choices
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A
Rating: 4 out of 5
Good product, rather fast delivery without problems
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A
Rating: 4 out of 5
Difficulties in communicating the opening hours of my midwife practice. Otherwise, the product completely meets my expectations.
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A
Rating: 4 out of 5
Attractive items but navigation on smartphone (menu) is not easy. Fast delivery but you have to be present all day to receive the package!
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Great site for our profession as childminders. Prices a bit high but superb quality. I recommend.
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A
Rating: 4 out of 5
Functional site
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A
Rating: 4 out of 5
Delivery time to be improved
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A
Rating: 4 out of 5
Good quality material. However, there was an issue with the delivery quality, package was damaged.
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A
Rating: 4 out of 5
The website is unfortunately a bit slow and not very user-friendly, but the products are excellent
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A
Rating: 4 out of 5
I just discovered this site. To see
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A
Rating: 4 out of 5
Good site, but a bit slow in shipping
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A
Rating: 4 out of 5
nothing to say about the site
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A
Rating: 4 out of 5
Very clear site and easy to find what you are looking for.
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A
Rating: 4 out of 5
very fast delivery
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A
Rating: 4 out of 5
fast delivery
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A
Rating: 4 out of 5
Delivered quickly, well packaged, product corresponding to what I ordered.
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Simple, with many references.
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A
Rating: 4 out of 5
Clear and practical site.
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A
Rating: 4 out of 5
Good product quality
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A
Rating: 4 out of 5
Very good site full of things for my job as a childminder
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A
Rating: 4 out of 5
Very good but think about resizing your packages. Ours was disproportionately large for the contents.
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A
Rating: 4 out of 5
Very easy to use, just improve the ergonomics for account creation, this part of the site is not very clear.
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A
Rating: 4 out of 5
Ideal site for everything related to children, prices are a bit high for childminders.
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A
Rating: 4 out of 5
Correct
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A
Rating: 4 out of 5
+ Fast delivery, simple order to make. - The box of solids was a bit dented at the corner, which is a shame.
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A
Rating: 4 out of 5
Clear and easy to use
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A
Rating: 4 out of 5
Good material but delivery times not respected.
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A
Rating: 4 out of 5
Following our various orders, we find that each time the packaging of certain items is damaged, which has sometimes led us to call customer service.
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A
Rating: 4 out of 5
very well designed, easy to use
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