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A
Rating: 5 out of 5
very good
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
I easily found what I was looking for
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A
Rating: 5 out of 5
For my grandson
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A
Rating: 1 out of 5
3rd order, 3rd product with a manufacturing defect. Customer service not responsive enough!!
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Response from Wesco
Hello and thank you for your feedback. Our customer service is doing what is necessary to send you compliant and quality parts. As Christmas approaches, the excitement is palpable but our teams are doing their utmost to respond as quickly as possible. We are sincerely sorry that you have encountered quality issues multiple times and we apologize for that. Have a nice day.
A
Rating: 1 out of 5
Unfortunately, Wesco takes advantage of its excellent reputation in terms of product quality to mislead its customers about a so-called Club "ADVANTAGE" Premium card.
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Response from Wesco
Hello and thank you for sharing your dissatisfaction with us. First of all, we sincerely apologize. Your experience has allowed us to identify an inconsistency in our communication about the Advantage club and we thank you for that. Our customer service has offered you a commercial gesture which we hope will alleviate your disappointment regarding the Wesco brand. Your satisfaction remains our priority and we hope you will give us a second chance by returning to our site soon. Have a nice day.
A
Rating: 5 out of 5
fast order and well-arrived package
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A
Rating: 5 out of 5
Item conforms to what I was looking for, of very good quality. Fast shipping, clear tracking of the package. Nothing to complain about.
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A
Rating: 5 out of 5
Order received without delay.
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A
Rating: 5 out of 5
Very responsive, possibilities for exchanges in case of a reference error, deliveries on time with well done packaging.
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A
Rating: 5 out of 5
very good, everything is impeccable
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A
Rating: 5 out of 5
Very good as usual
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A
Rating: 5 out of 5
Very faithful toys to the expectations. I hope they will please for Christmas.
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A
Rating: 5 out of 5
Simple delivery by post
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A
Rating: 5 out of 5
very good quality standards
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A
Rating: 5 out of 5
Very easy to navigate the site. It offers all the necessary childcare materials at attractive prices, cheaper than on other sites.
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A
Rating: 5 out of 5
Very satisfied with my order, the delivery was made on time. The items are in accordance with what is indicated on the site.
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Easy to use site
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A
Rating: 5 out of 5
Good product, easy
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A
Rating: 5 out of 5
Very satisfied with my purchase
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A
Rating: 5 out of 5
As always, a fast delivery and well-packaged products.
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A
Rating: 5 out of 5
Nothing to complain about as usual
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A
Rating: 5 out of 5
Fast and careful delivery
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A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Nothing to complain about
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
The site is very clear!!
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A
Rating: 5 out of 5
Very good, a little discount from time to time would be nice in addition to free shipping. We could give even more gifts to our little ones.
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A
Rating: 5 out of 5
Well-packaged parcel, fast shipping, good playful birth gift.
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A
Rating: 5 out of 5
Very stable and beautiful
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A
Rating: 5 out of 5
As usual, from order to delivery, everything is good! The packages even arrived a day early from the announced date.
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A
Rating: 5 out of 5
Thank you for your speed!
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A
Rating: 5 out of 5
Never disappointed by my wesco orders!
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A
Rating: 5 out of 5
Very fast shipping. Article of very good quality. Thank you to your site for allowing individuals to order. Very serious site to recommend.
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A
Rating: 1 out of 5
I sent an email to report my problem without receiving a response
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Response from Wesco
Hello and thank you for leaving a review. Our customer service has indeed received an email from you and is doing what is necessary to provide you with a solution. We thank you in advance for your cooperation and hope to have the opportunity to see you again on our site next time. Have a nice day.
A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Very nice site, the items look very beautiful and sturdy.
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A
Rating: 5 out of 5
Perfect
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