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A
Rating: 5 out of 5
Everything was simple and quick, therefore efficient. Good communication via emails to keep me informed.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Everything is very good!
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A
Rating: 5 out of 5
Fast and efficient, good product
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A
Rating: 5 out of 5
Order arrived before the expected date, super well packaged and products always neat and in accordance with the descriptions!
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A
Rating: 5 out of 5
Well-aired site, easy to find products and top delivery
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A
Rating: 5 out of 5
Very responsive and fast shipping
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A
Rating: 5 out of 5
Very clear site. Quick order and well protected. I recommend
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A
Rating: 5 out of 5
Order quickly shipped. Everything is as I wanted.
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A
Rating: 5 out of 5
Easy to find what you're looking for, fast delivery, very well packaged
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A
Rating: 5 out of 5
Quick and efficient handling. Bravo to the entire wesco team
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect thank you!
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A
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
EASY PRACTICAL
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A
Rating: 5 out of 5
Very pleasant site with excellent quality products. Delivery without problems in two shipments due to a slight delay for one of the ordered items. But very responsive customer service and good communication with the customer. Everything arrived well, well packaged and total satisfaction.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Everything perfect
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A
Rating: 5 out of 5
Perfect, quality material, serious site. Very satisfied with my purchases
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A
Rating: 5 out of 5
Very clear site, fast delivery
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A
Rating: 5 out of 5
Great, the products are as described.
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A
Rating: 5 out of 5
Effective
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A
Rating: 1 out of 5
Unfortunately, I received a different item than the one ordered…
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Response from Wesco
Hello and thank you for bringing this order preparation error to our attention. Our customer service contacted you 24 hours after you submitted your complaint. We let you follow the procedure proposed by customer service for the exchange to take place. We thank you for your trust and sincerely apologize for the inconvenience caused. We look forward to seeing you again soon on our site. Have a nice day.
A
Rating: 5 out of 5
A lot of choices
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A
Rating: 5 out of 5
conforms to the photo! I highly recommend.
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A
Rating: 5 out of 5
well-stocked site, and attentive customer service.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
fast shipping, quality products
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A
Rating: 5 out of 5
Very satisfied with my purchase.. conforms to the description.. very robust and solid car.. my son is very happy with his gift
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A
Rating: 5 out of 5
very little delay beyond my expectations
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A
Rating: 5 out of 5
Great and delivered ahead of schedule!
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 1 out of 5
Delivery took way too long, I should have ordered from another site. I give one star because you can't give less.
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Response from Wesco
Hello and thank you for taking the time to leave your review here. We sincerely apologize for this long wait. We fully understand your dissatisfaction, which is why a compensation solution has been proposed to you by our customer service. Your products have now been delivered, and we hope they meet your satisfaction. We hope to see you again soon on our site so that we have a second chance to make a better impression on you. Have a nice day.
A
Rating: 5 out of 5
speed, satisfaction with the product (clever).
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A
Rating: 5 out of 5
Always delivered ahead of schedule. However, the delay is a bit long so you need to plan ahead.
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A
Rating: 5 out of 5
Perfect, thank you!
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A
Rating: 5 out of 5
Very good quality material
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A
Rating: 5 out of 5
impeccable service. Order received quickly.
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A
Rating: 5 out of 5
Very ergonomic site, delivery faster than expected
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A
Rating: 1 out of 5
I did not receive the correct order and customer service is taking its time to respond.
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Response from Wesco
Hello and thank you for your feedback. Our customer service received your complaint on 18/10 and responded to you today (24 hours after your request). The rest of your order is scheduled for delivery today. Therefore, there was no error in the preparation of your order. We hope that the products will meet your satisfaction and that you will come back to our site. Have a nice day.