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A
Rating: 5 out of 5
Product conforms to the description, very fast shipping (was supposed to arrive on the 22nd, arrived on the 17th)
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 083 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Super good products, arrived quickly and in perfect condition.
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A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Products very well packaged and fast delivery.
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A
Rating: 5 out of 5
Timely Colissimo delivery, great games!
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A
Rating: 5 out of 5
Very satisfied, fast and careful shipping, perfect delivery
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A
Rating: 5 out of 5
Easy
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A
Rating: 1 out of 5
Package sent to an address I do not know
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Response from Wesco
Hello and thank you for your feedback. We are sorry that the delivery of your order went this way and we apologize. We hope you were able to pick up your package directly at the relay point and we remain at your disposal at [email protected] if needed. Have a nice day
A
Rating: 5 out of 5
very fast and careful shipping
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good. Products conforming to my order, arrived quickly at my home. Friendly delivery person and intact package
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A
Rating: 5 out of 5
Perfect and fast
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A
Rating: 5 out of 5
Order as expected and delivered quickly. Products very well packaged. Very satisfied
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A
Rating: 1 out of 5
After the order, I did not receive any information about the progress of my order and even after contacting customer service by email, I never received a response. Not knowing this website or the brand, I eventually wondered if the site was reliable and if I would really receive anything. I only received a text a few days before delivery, but I remained in doubt for several weeks. Since the item was a birth gift made by several people, I was even more worried about the order. This is the last time I order from this site: too long delays and no information.
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Response from Wesco
Hello and thank you for your feedback. We are sorry that your first order on our site did not meet your expectations. Our customer service has taken your case into consideration to provide you with a solution. Every customer feedback is very important to us as it allows us to improve our practices every day. We hope you will give us a second chance to make a good impression and that we will have the opportunity to see you again on our site. Have a nice day
A
Rating: 5 out of 5
Very good, suitable for children, they slide on it, it doesn't move.
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A
Rating: 5 out of 5
Hello, despite slightly high prices, your products meet my expectations.
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Super product, great work Tested and approved as soon as set up by my kids, they will have a blast
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A
Rating: 5 out of 5
Very user-friendly site, easy to access. I recommend
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A
Rating: 5 out of 5
So far, I have not been disappointed with Wesco products, good quality and sturdy. The dining set is very popular, the kids have abandoned the wheelbarrow but the nice days are coming and I am sure it will entertain them quickly.
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A
Rating: 5 out of 5
Everything was very easy to order. The delivery was very clear in terms of tracking. The delivery person was punctual and respected the health guidelines. I recommend the Wesco site.
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A
Rating: 5 out of 5
Very good, I have been a customer for years. However, in my last order, one item was missing from a set of weighted feet for the partition walls, I am waiting for news from customer service.
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A
Rating: 5 out of 5
Perfect products!!
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A
Rating: 5 out of 5
Very well designed site and easy to find what you are looking for.
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A
Rating: 5 out of 5
Flawless.
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A
Rating: 5 out of 5
As always, super great
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A
Rating: 5 out of 5
Very satisfied with the quality. Wesco products. Always received before the expected date.
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A
Rating: 5 out of 5
SPEED, EFFICIENCY SUPER, THANK YOU
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A
Rating: 5 out of 5
The delivery was very fast.
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A
Rating: 5 out of 5
A lot of choices, good quality products
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A
Rating: 5 out of 5
Very satisfied with my entire order.
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A
Rating: 5 out of 5
Perfect delivery, nothing to complain about
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A
Rating: 5 out of 5
Fast shipping! Ease of use of the site and good product description.
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A
Rating: 5 out of 5
Perfect, product and delivery :))
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Very good. Fast delivery and the delivery person took into account that in the morning I move with the children!
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A
Rating: 5 out of 5
Received much earlier than expected, excellent!!
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A
Rating: 5 out of 5
Very high quality material. Fast delivery.
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A
Rating: 1 out of 5
Big delivery problem. Package supposedly lost... I had a lot of trouble getting my order. No compensation from Wesco.
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Response from Wesco
Hello and thank you for your feedback. Indeed, your order was particularly unfortunate. We are particularly attentive to the quality of our delivery services and please know that this situation displeases us just as much. We are forwarding the information to our logistics department so that the necessary measures can be taken with the carrier in question. Our customer service has proceeded to resend your order. We apologize and hope to see you again soon on our site. Have a nice day
A
Rating: 5 out of 5
Very good. Very good service, superb boxes and of very good quality.
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